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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#3 of 22 Hotels in Akumal
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6,230 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,170: English reviews
Sherwood Park, Canada
Reviewed 19 August 2015

We arrived on a Sunday and stayed for a week. Travelling without kids for the first time in a long time, we decided to take golf clubs and try out the golf. "Green fees" are free for guests of the resort, but you have to pay $45 a person for one round on the par 3 9-hole course, or $60...

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Helpful?
18Thank Gauntlet173
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Friends, We are glad that you had a relaxing stay at Luxury Bahia Principe Sian Ka’an and that you have taken time to write about it. Thank you for your feedback, it is grateful to read that you enjoyed the great staff service, the impressive buffet, the entertainment and the private beach. Thank you for bringing to our attention...

NY,NY
Reviewed 18 August 2015

This was my second visit to this property after visiting back in 2013. This time we took my in-laws which was an adventure in itself. I booked over the phone with Expedia because we had some special needs as my father-in-law is physically disabled. Bottom line is we needed at least 1 ground floor room for them. Expedia was great...

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12Thank HurdyGurdyMan
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for trusting in Gran Bahia Principe Hotels & Resort and for choosing for second time Luxury Bahia Principe Sian Ka’an for your vacation We appreciate your comments and we are glad that you had a great vacation in which you enjoyed the excellent buffet, the a la carte restaurants and the service of our staff. Thank...

Cardiff, United Kingdom
Reviewed 17 August 2015

I was very nervous about this holiday. It was our first time in Mexico, we hadn't done a resort based holiday for quite a few years and some of the things mentioned in the reviews gave a bit of cause for concern. However we loved it and everyone we spoke to felt the same. It was so relaxing. The room...

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10Thank LadyTO
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Friends, Thank you for the time you have taken to share your experience during your excellent and relaxing stay at Luxury Bahia Principe Sian Ka’an, Riviera Maya. We are glad to receive such remarkable comments about our service and facilities. This review will definitely inspire us to consistently deliver our standards ensuring that we meet and exceed our guests’...

Toronto, Canada
Reviewed 16 August 2015

My mom and I visited Sian Ka'an from Aug 2-14, 2015. Check in went extremely smoothly, they even had 2 specialty drinks waiting for us upon our arrival. This is an adult only resort, so not family friendly. However it is an oasis away from the sister resorts. The hotel is not on the beach, although there is a 5...

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7Thank Courtney G
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Courtney, On behalf of the entire Luxury Bahia Principe Sian Ka’an team I would like to take this opportunity to thank you for your comments regarding your excellent vacation at our hotel. It is a pleasure to read that we were about to meet your expectations during your stay and that you had a fast check in and that...

Maryland
Reviewed 16 August 2015 via mobile

I was a little apprehensive about our visit to this resort after reading other reviews. Others mentioned the sea grass and problems with mosquitoes. Let me just say there is nothing to worry about. Our rooms were fabulous, yes there was a black moth the size of a small bird in my shower, but it was so beautiful my biggest...

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8Thank Ilovetosnorkel
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all, thank you for your loyalty in Gran Bahia Principe Hotels & Resort and for choosing Luxury Bahia Principe Sian Ka’an for the first time. We are very happy to hear that you had a great vacation; enjoying your room, the jungle setting, the fabulous food and that you appreciated the service and personal attention of...

Reviewed 16 August 2015

It was our first time in Mexico! Riviera Maya is fantastic without any doubt, staying at Bahia Principe Sian Ka'an make things even better.I am a person very critical and attentive to every detail; and I have no negative detail to mention about the Hotel Sian Ka'an. Room cleanliness, service, animation, etc it was all very very good. All employees,...

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3Thank Teresa M
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Teresa, For Luxury Bahia Principe Sian Ka’an is grateful to read that your recent stay was the best trip you had and that you enjoyed every single detail and all the facilities Thank you very much for your comments and we it will be our privilege to welcome you back, Best regards, Fernanda Guerrero Luxury Bahia Principe Sian Ka’an...

Reviewed 15 August 2015

My daughter and I visited the Luxury Bahia Principe Sian Ka'an the week of August 1-8th 2015. Check in was easy, small wait for our room to be prepared as we arrived around lunch time. We were welcomed to the buffet for a wonderful lunch. Our room was ready soon after. I have travelled to many resorts in Mexico and...

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7Thank Sharon B
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Sharon, Thank you very much for your recent visit to the Luxury Bahia Principe Sian Ka’an Resort and for taking the time to write your great impressions about our hotel. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. We are glad to receive such remarkable comments about...

Washington DC
Reviewed 13 August 2015

We spent 7 nights at the Akumal Hotel, then we got transferred for the remaining 7 nights at the Siaan Ka'an. Everything was excellent here! I do have a little complain about the beach, however. Last year, when we stayed at the Coba Hotel, we came to this beach, labeled, to our surprise, this summer, "Siaan Ka'an". I remember last...

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6Thank DanaBerghea
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Dana, We are always thankful for every comment that make us improve and be better every day, we appreciate you have taken the time to review your recent experience at our hotel. Thank you so much for mentioning what you enjoyed more like your upgrade and for being a repetitive guest from our chain. We are sorry that you...

Chilliwack, Canada
Reviewed 12 August 2015

would rate this one of the best 5 stars we have been to , and we have been a lot of 5 star all-inclusives . 1 problem = price of the golf cart way too much , golf was great & hotel with NO kids , brilliant ...

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5Thank william m
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear William, Thank you for posting a review on trip advisor regarding your recent stay with us. We are really happy to know that you enjoyed the only adult’s concept and the golf. We are glad to read that you were impressed by the quality of service provided by our staff. It will be wonderful to welcome you back in...

Reviewed 12 August 2015 via mobile

Upon coming here I read the negative reviews and wanted to see if they were legitimate or if it was just the fact that some people can never be happy or satisfied with anything. I'm happy to tell everyone that it's just that. This resort is a 5 star resort from the front lobby to the resteraunts to the staff...

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22Thank Papaho6
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Friends! Thanks to you for your excellent review and for gave us the opportunity of being part of your great vacation! We are really happy to know that you enjoyed not only all our facilities but the top notch service of our staff. All our team will be really proud to read your comments. We would be delighted to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $272 - $744 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#3 Luxury Hotel in Akumal
#3 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look on-look to see what area you would your room request to be.”
 of 5 bubbles BABPCLAN, 7 Dec 2016 | Read review
“we had a penthouse 40621 with it's own rooftop jacuzzi. Can't fault it at all.”
 of 5 bubbles 363andrewp, 5 Dec 2016 | Read review
“Watch out for the friendly monkey. :-)”
 of 5 bubbles 819mikey, 4 Dec 2016 | Read review
“Garden suites are quiet and worth the money”
 of 5 bubbles SimonDAndrews, 2 Dec 2016 | Read review
“Go For Ground Floor Room”
 of 5 bubbles davidewinm, 1 Dec 2016 | Read review
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