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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
Certificate of Excellence
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6,652 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,473: English reviews
Paisley, United Kingdom
Reviewed 22 October 2015

Have just returned from Sian Kaan, went away with Husband, mum and dad, this was our 2nd visit to Mexico we had previously stayed at El Dorado Royale - Wish we had went back here!! The rooms here are spacious and clean however you do have to trek through a jungle to get to your room and keep the doors...

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Helpful?
3Thank Gayle R
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Gayle, First of all we want to thank you for sharing from your valuable time through your review regarding our services and facilities, we take seriously the comfort of our guest, that is why we appreciate all kind of upbuilding comments like yours in order to improve every single day. We recognized did not fulfill your expectations and we...

Chicago IL
Reviewed 21 October 2015

This was the nicest resort I've stayed at so far. Lots of nice little touches to make it feel very upscale. Great service, grounds are super clean and well maintained, food is very good (especially compared to most resort buffets), and the drinks are great too.

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3Thank conor23
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for being so attentive to us by sharing your kind comments, we really appreciate the comments of our guest cause in that way we can see where do we need to improve and also what are we doing right. Thank you for your visit, it was truly a privilege to be your host and by reading...

lincoln
Reviewed 21 October 2015

My wife and I travelled to Sian Ka'an on 26th Sept for 2 weeks, our third visit to this particular hotel having previously visited Coba. The weather was hot and any rain was in the evening or at night, despite the season being classed as the rainy season , so we were at the beach every day. The beach was...

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4Thank 522vph
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, If we are to list the things that makes us overflow in happiness, our top will be the comments of valuable guest like you! Thank you for being so kind to share with us your feedback from our hotel, something that we strive to accomplish every single day is the satisfaction of every one of our guest, and...

Oakley, California
Reviewed 20 October 2015

1. mosquitoes - ate us alive. if it is the rainy season make sure you bring a ton of repellent you will save yourself the misery of itching all day everyday. we went in june and a thunderstorm just hit the day before and the sun was out the next 8 days with no rain and we still got bite....ALOT....

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1Thank Jon D
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Jon, Thank you, for being so kind sharing with us your feedback regarding your stay with us. We really appreciate your extensive and detailed review cause will allow us to point out those places where we need to improve and in that way ensure we satisfy the expectations of our guest. It is really comforting to read that you...

Newmarket, Canada
Reviewed 19 October 2015

My boyfriend and I stayed here the week of October 12 to 16th. Overall, I would give this hotel a good rating, we enjoyed our stay at Sian Ka'an.The buffet at the two resorts we ate at, the Sian Kaan and the Akumel were very good. The beach was beautiful and they had shark nets so I felt very safe...

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1Thank beth15290
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, I would like to thank you deeply for your kind review and honesty. We always enjoy our guest comments cause we can focus in those areas where we need to improve thus ensure our guest satisfaction. We sorry you did not enjoy of the a la carte as you might wanted, be sure I will forward your comments...

toronto
Reviewed 19 October 2015

I find singular subjective reviews hard to score. In this instance we will use a comparative scale. Our last 3 trips have been to the strip (downtown Cancun) at LIVE Aqua (LA). This time around we decided that a new challenger enter the ring. In this corner - ranking in at Number 2 in Akumal....The Gran Bahia Sian Ka'an Don...

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7Thank healer677
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team I would like to thank you fully for your very detailed feedback regarding our hotel. Reviews like yours allows us to focus our attention in areas where we need to improve in order to make our guest even more comfortable. Your honesty is really appreciated, be sure I will forward your comments to...

Columbia, Missouri
Reviewed 19 October 2015

Fifth trip here in last four years, will just hit the changes to hopefully help anyone considering trying GBSK: Wi-fi - much better. Seemed to have access even out of room/lobby. Could even watch a few videos and post pics to Facebook this time with no problem. Welcome improvement! TV channels - better selection of Movie channels. Room - Bed...

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1Thank 493DaveJ
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Dave, It is always comforting for us to read the valuable comments from our guest regarding our services. Thank you for your positivism and also honesty being accurate on the fields we need to improve. We really appreciate your detailed feedback, be sure I will forward your comments to our team in order to ensure the quality of our...

New Forest, United Kingdom
Reviewed 19 October 2015

From the moment we arrived at Bahia Principe Sian Ka'an we had the most the amazing expiernce. Staff were helpful in assisting in everything, food and drink was out of this word. I have never eaten so much sea food including lobster and drunk so much high end branded drinks!! On a complete come down from all the cocktails consumed...

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2Thank John C
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear John, We want to thank you for your trust and sharing with us such special occasion. Something that we enjoy lots is being part in memorable times like this one, and we strive to make our best to please everybody in the greatest way possibly! By reading your comments we feel flattered to know we did a good job,...

Windsor, Canada
Reviewed 18 October 2015

I must admit that it all comes down to "you get what you pay for". We did the 6-Golden, Adults-Only Square Deal with Apple Vacations and were sent to the Sian Ka'an. We are seasoned travellers, have used Apple for years and have always been happy, until now. The Sian Ka'an is a lovely resort, but there is no way...

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Thank L D
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all we want to thank you for taking the time to share with us your opinions regarding our hotel. We always appreciate all kind of comments from our guest, the ones allows us to improve where we need to, we really appreciate the fact you enjoyed from our friendly staff and food & beverage services. We...

Reviewed 18 October 2015

We recently returned from Sian Ka'an Don Pablo resort were we went to celebrate our wedding anniversary. This resort offers thoroughly a 5 Star class of service. As most visitors have experienced a similar 5 Star service, reading from previous reviews, I have decided to comment on the staff. They are all exceptional, offering service with a smile and with...

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5Thank Stephen F
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Mr. & Mrs. Foster, There is no enough word in the dictionary to show you how grateful our entire team feels regarding your visit and very kind comments, as you enjoyed of our services we enjoyed serving you! We really appreciate the fact that you even recommend us with such positive review, at the same time our entire staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $246 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#4 Luxury Hotel in Akumal
#4 Spa Hotel in Akumal
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Le Don Pablo est idéal pour les personnes seules, ou en couple, sans enfants.”
 of 5 bubbles christianveilleu2017, 26 Mar 2017 | Read review
“You might find the lower rooms dimly lit so maybe 1st floor rooms would be better.”
 of 5 bubbles BasilIvybridge, 26 Mar 2017 | Read review
“download app to book ala carte and access wifi”
 of 5 bubbles z_joyce07, 24 Mar 2017 | Read review
“We really liked our location .. building was off to the left as you leave the lobby past the Luxe restaurant”
 of 5 bubbles aspen_mark, 23 Mar 2017 | Read review
“We did upgrade our room and it was lovely the extra cost wasnt much but worth it.”
 of 5 bubbles leejM8773QG, 23 Mar 2017 | Read review
5 of 5