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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
Certificate of Excellence
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6,631 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,460: English reviews
Houston, Texas
Reviewed 6 October 2015

We visited this resort September 19 through the 24th, 2015. The service was awesome, the food was great and the accommodations were excellent. Special thanks to Jose, Ruben, Diana, Sergio for awesome customer service. All of our questions were answered. Our reservations for dinner were made in advance of our stay. I enjoyed the beach at Akumal the most although...

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Helpful?
1Thank Elise B
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Elise, Thank you for your time sharing with us your very kind comments. Fantastic it felt the time we spent serving you, we always enjoy doing our best to pamper our guest. For sure our staff will be very happy to know they left a good impression on you. I will address your comments to them. We feel comforted...

Hudson, Florida
Reviewed 5 October 2015

The room looked beautiful. I had a few issues, however. The lighting was poor. The blinds open was the only way to see well. There was no full length mirror in the room at all. My husband actually took down the mirror that was hanging horizontally for me to use. The last issue was inadequate space for clothing. The resort...

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Helpful?
3Thank Lisa R
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Lisa, First of all I would like to thank you on behalf of our team for your time and kind comments. It is always a pleasure to read the reviews from our guest, cause this allows us to improve where we might need it. We really appreciate that you mentioned enjoy from the services that we provide and the...

Belgium
Reviewed 5 October 2015

We just got back from our second vacation at this wonderful place.We booked a private shuttle trough the hotel and this was perfect. Our plane was early but the shuttle was already waiting for us.After a 13 hour flight,this was perfect.Arriving at the hotel about 1 hour later,it felt like coming home. We recognized a lot of people from the...

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Helpful?
1Thank Tony C
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Tony, It is always a pleasure to welcome back our valuable guests like you; we really appreciate your loyalty and trust. Our main goal is to provide an excellent service and pamper our guest the best we can, by reading your very kind comments we feel honored. Thank you for your time sharing your experience with us. At the...

Tampa, Florida
Reviewed 4 October 2015

Returning back to the real world after such a perfect week is not easy. We traveled to Sian Ka'an for a belated anniversary vacation and it was a fantastic week. We had the resort arrange our private transfer to the resort and after clearing customs, we easily found our company and shuttle van which drove us about an hour to...

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Helpful?
5Thank Marci S
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Marci, Thank you, thank you and thank you again. It is very rewarding to read you had a blast here among us. By reading such kind comments we feel encouraged to keep working hard every single day and do our best! As you stated we welcome people from everywhere, it does not matter if you stay 2 nights or...

Reviewed 4 October 2015

My husband and I just returned from our second time at Sian Kaan. Is this a five star resort? I read many reviews and I am not sure of the rating system. Yes if you are rating the resort on the overall experience and value for the money. No if you are trying to compare it to resorts that cost...

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4Thank beach313
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Friends, It is always a privilege and pleasure to welcome back our valuable guests like you. By reading such a good comments we feel encouraged to keep up the hard work and do our best every day. It is really appreciated to know that you enjoyed from your room and amenities from it, the kind and warmth treatment that...

Northampton, United Kingdom
Reviewed 4 October 2015

Stayed here from 7th Sept for 2weeks.Flew with Thompson's in Premium Class which was well worth the extra money.We arrived at the hotel just over an hour away from the airport by taxi.Greeted in the lobby with a welcome drink and very quick check-in.Taken straight to our standard suite and introduced to our butler Abraham.The suite though quite small(compared to...

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2Thank dancam82
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for your time sharing with us your opinions regarding your recent stay at our hotel. We appreciate much your comments, by reading at those we feel encouraged to keep improving every day. Thank you for mentioning what you enjoyed from our facilities such as transporation, butler service, buffet and more. Regarding your timely observations, be sure...

Liverpool, United Kingdom
Reviewed 4 October 2015

We are British, in our late 30's and visited in September to celebrate our honeymoon. This hotel is a smaller, boutique and adults only hotel that gives a sense of peace and tranquillity that was perfect for us. We upgraded to the penthouse suite that gave us a larger room with a terrace and hot tub on the roof. This...

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11Thank Hawkis
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Friends, We have no enough words to dearly thank you for your full and detailed feedback from your recent stay at our hotel. We really appreciate your kindness and very good comments, we feel encouraged to keep up the great work and to our utmost in order to ensure the quality of our services every single day. For sure...

Merseyside, United Kingdom
Reviewed 3 October 2015

This adults only hotel is situated in a jungle setting surrounded by two golf courses. The main problem with it is the fact that the trees are far too close to the apartments which makes the interiors rather dark. Most have no view because of the foliage. The rooms themselves are adequate but lack drawer space to put away your...

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4Thank PETERDOGF
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Peter, First of all, I would like to thank for your time sharing with us your feedback from your recent stay at our hotel. We really appreciate your comments cause in that way we can improve where it is needed. Regarding your stay, we are very pleasant to know our staff made a good job and their warmth made...

Elgin, Illinois
Reviewed 2 October 2015 via mobile

Wow! That about sums up this place. My husband and I are currently staying here for a quick vacation for our anniversary . Everything is so clean, the staff is great, and u think it's all the special touches that make this resort for great. The special touch of rose petals for our anniversary was wonderful. They really make you...

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1Thank Goetzie2014
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Friends, Thank you for your very kind comments, it feels really good to know we have caused a good impresión on you so far. And it is our goal to keep it, please enjoy from the entire facilities, a la carte, buffet themes, the transportation to the beach form 7am to 6pm, we look forward to assist you and...

Lancing, United Kingdom
Reviewed 2 October 2015 via mobile

Well we returned to this hotel after first visiting three years ago . This time we had private transfer to the hotel which we found to be a lovely touch. On arrival the staff greeted us warmly and were more than happy to take our requests for the Al a carte meals we wanted. The room was the same as...

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5Thank ajak1316
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Friends, Thank you for have chosen us once again as your holiday destination, we really appreciate your loyalty and it is a great pleasure to welcome our valuable guest like you. It is very comforting to read that you enjoy from the service our housekeeping staff arranged for your arrival. I had forward your congratulations to our team so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $213 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#4 Luxury Hotel in Akumal
#4 Spa Hotel in Akumal
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden Suites are the best option, first level with Patio and outdoor spa.”
 of 5 bubbles 712samk, 21 Mar 2017 | Read review
“garden suites are lovely and penthouse are great also .”
 of 5 bubbles gaby123337, 19 Mar 2017 | Read review
“ask for a room near the infinity pool”
 of 5 bubbles gavinsoul, 19 Mar 2017 | Read review
“The best rooms are the ground floor rooms.”
 of 5 bubbles frajagar, 18 Mar 2017 | Read review
“Penthouse was very nice, though quite hot mid day. Lovely in the mornings and evenings!”
 of 5 bubbles Kare66, 16 Mar 2017 | Read review
5 of 5