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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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6,787 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,560: English reviews
Glasgow, United Kingdom
Reviewed 3 August 2016 via mobile

We travelled to the resort the first two weeks in July. This is our fourth visit to Mexico but our first visit to this hotel. The majority of our group stayed at this hotel with the others staying at Coba. We booked with Thomson and travelled on the Dreamliner. Transfer Our private transfer was ready for us at the airport...

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Helpful?
2Thank lisajack1971
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for trusting and for choosing us to enjoy your holidays. We really appreciate you taking the time to write some valuable comments about your stay at our hotel. The comments and suggestions we receive from our guests are very important to maintain the quality and will be taken into great consideration. Thank you...

Reviewed 1 August 2016

We booked a 1 week stay 7/23-7/30 through our RCI account... Because of this we were automatically upgraded to a garden suite with a private hot tub and access to all Privilege Club amenities... I am not sure what limitations normal booking has... First off everything is included, buffets, restaurants, beer, wine, and cocktails... We had top shelf included but...

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Helpful?
2Thank Angela D
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for the time you have taken to share your wonderful experience during your stay in the Riviera Maya. This review will definitely inspire us to consistently deliver our standards ensuring that we meet and exceed our guests’ expectations. Once again, thank you for your valuable feedback and we are looking forward to the pleasure of welcoming...

Bristol, England, United Kingdom
Reviewed 1 August 2016 via mobile

I went on this holiday last year and it really was the holiday of a life time. Wow, I will never look at all inclusive the same again; the standard at this resort is unbelievable. I can genuinely say this is some of the best food I've ever eaten. Favourite restaurants on resort were Arlequin and don Pablo, but enjoyed...

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Helpful?
Thank Kirsty M
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, That you had a fabulous holiday with us the last year, make us feel proud of the service we provide, the entire team would like to thank you for your trust and the time you took to post your experience. We are already looking forward to welcome you in the near future, Kind Regards, Analí Barboza Luxury Bahia...

England
Reviewed 1 August 2016

As I mentioned it just wasn't for me this hotel it seemed to be lacking something but this is my review and I am being as honest as I can be !! Room - had a penthouse - found it way too hot to go onto the roof terrace - would have loved a parasol, did request one but they...

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Helpful?
1Thank Misterm00
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for the time you have taken to post a review of your experienced during your recent stay with us. We appreciate that you mentioned that you enjoyed the food and the beach; also we really appreciate your sincerity and we wish you can give us another opportunity to offer you a better experience in the future....

Ranst, Belgium
Reviewed 1 August 2016

The hotel is brand new (only 3,5 years old) and really is luxurious. The check-in procedure went very well, with a welcoming glass of sparkling wine, containing a maraschino cherry, and very helpful personnel. After the fluent check-in a bell boy brought us to our room. Wow, what a room! We booked the junior-suite and had a seating area, a...

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Helpful?
Thank vanessadl5
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We would like to thank you for choosing us to spend you holidays. We are pleased to know that you enjoyed your stay at our hotel. Your positive comments about our services and facilities are very rewarding. Rest assured that your feedback will be shared with our team and will definitely encourage us to continually provide all our...

London, United Kingdom
Reviewed 31 July 2016

We stayed in November last year, having stayed at the Gran Bahia Principe Coba on two previous occasions. The Penthouse room was just perfect, spacious, and comfortable. The décor was not as 'Mexican' (bright accent colors etc) as we had experienced in Coba, but the space and facilities made up for it. The outdoor Jaccuzzi was less inviting, separated from...

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Helpful?
Thank Fatbaldman
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you very much for visiting our hotel. It is an honor for us to read that you enjoyed a relaxing vacation. We are very happy to hear that you had a relaxing vacation and that you appreciate the food, the buffet, the entertainment and the facilities. It will be a pleasure to welcome you back in November!...

San Diego, California, United States
Reviewed 30 July 2016

Our second visit here did not disappoint. There are still many things far from perfection but what stands out again is the friendliness and dedication of the staff. Would like to mention Daniel, one of the managers at Yal-Ku buffet and the front desk people. I suggest that anyone planning a vacation here reads all the reviews and spends a...

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Helpful?
2Thank AlinaSD
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you for trusting in our hotel and for choosing us to enjoy your holidays. We would like to thank you for your positive comments. We are pleased to know that you have enjoyed the food, the live music and the entertainment staff Thank you very much for mentioning the hard work of our staff...

Michigan
Reviewed 30 July 2016 via mobile

Overall we had a good experience. We had Privilege Club access, which meant we could pre book restaurants for as many nights as we wanted and special golf carts that would take us Direct to places. The grounds were well kept. The staff was VERY FRIENDLY. The beach and the pool were very nice and warm. We did have a...

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Helpful?
2Thank simhap
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, It is a pleasure to read that you had an amazing stay at our hotel during August. We value all of our guest’s comments that do not just include the good but the points where we can improve as well. We are glad to read that you enjoyed the grounds, beach , pools an the service of our...

Reviewed 30 July 2016 via mobile

This was a great vacation. Had orig booked 7 nights and extended to 12. Food choices wete endless. Service was great. Our butler Fausto was off the charts. Had an upper room with the roof top patio and hot tub. We used it every morning. Used the shuttles to go everywhere. Loved it. Would go back in a heartbeat.

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Helpful?
Thank Arthur P
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you very much for your recent visit and for taking the time to write your positive impressions about our hotel. We are honored that you have chosen our hotel as your holiday destination and will be looking forward to welcoming you back again. Best regards from sunny Mexico, Analí Barboza Luxury Bahia Principe Sian...

Ottawa, Canada
Reviewed 30 July 2016

This was our 2nd time at this hotel and as the 1st time we were treated as special guests. It takes about 1h30 minutes from airport to the hotel , check in is fast. Adults only hotel, and you have access to all other hotels on the complex The hotel is not on the beach but there are numerous trolleys...

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Helpful?
3Thank graydak
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for your loyalty and for choosing us once again to enjoy your holidays. We have already sent your nice words and thanks to the departments involved. We are glad to hear that you enjoyed your stay with us and hope we can welcome you again in the near future. Best regards from sunny...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $265 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Penthouse suite has a large balcony with soaker tub, table and chairs and loungers.”
Garth_Ross, 27 Apr 2017 | Read review
“Remember second floor are 40 steps up but we never had any noise problems”
pepplerr, 26 Apr 2017 | Read review
“2nd and 3th floors are better”
diannarodabaugh, 26 Apr 2017 | Read review
“No comment”
241davent, 26 Apr 2017 | Read review
“Higher floors have less staff noise, pool side rooms are lots of fun, jungle side are very quiet and private.”
vicmica, 23 Apr 2017 | Read review
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