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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#3 of 22 Hotels in Akumal
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6,227 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,167: English reviews
Reviewed 26 February 2016

The resort was lovely, food was fabulous and drinks were top shelf. We had to take a train (like a long golf cart) to the beach which was beautiful! I would definitely stay at this resort again. All of the staff were so inviting!

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Helpful?
1Thank Lesley D
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for your loyalty in our Hotel and for choosing us once again to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. We are very happy to hear that you enjoyed your stay at our hotel. Kind Regards Esmeralda Gómez Luxury Bahia...

Bowmanville, Canada
Reviewed 25 February 2016 via mobile

This was our 5th visit to the Mayan Riviera...great resort. I would definitely recommend it. The only complaint is our room was not cleaned daily--we are here today and still no cleaners and the bar fridge hasn't been stocked--and why one bag of chips? Really? Are we supposed to share a tiny bag at night? A bit stingy there. We...

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Helpful?
4Thank Gingersnap91
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for taking the time to post a review of our resort. I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and services are superior and strive to be the best hotel around. I will not attempt to excuse the...

Montreal, Canada
Reviewed 25 February 2016

Very nice trip, the only downside was the length of stay 11 days instead of 14 days, the schedule of a couple requires. Both restaurants of Sian Ka'an, Maiko and Alux are top quality. The buffet, high quality, currency theme every day. The service at the buffet, lobby bar staff is impeccable. The site has four pools: the "quiet pool"...

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Helpful?
3Thank Michel P
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We are very happy to hear that you had a great experience during your vacations. We really appreciate you taking the time to send some valuable comments about your stay with us and we are very happy to hear that you enjoyed the restaurants and service. Thank you for mentioning Selene, Miriam and Eglaydy and especially the manager...

Albuquerque, New Mexico, United States
Reviewed 25 February 2016

The service and the staff at Sian Ka'an are amazing! We were treated like royalty by everyone from the bellmen to the front desk to the concierge to housekeeping to the wait staff and butler. Yes, you get your own butler (thank you Pablo). Ana and the Animation Team kept us hopping with daily fun activities at the private beach...

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Helpful?
3Thank Mike B
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thanks for sharing your experience in the hotel and we are glad that you enjoy your stay with hotel service and staff that makes its best effort to make you feel at home and welcome your mentions personnel, their references motivate us to be better and to provide better service. Best Regards Esmeralda Gómez Luxury Bahia Principe Sian...

Barrington, Rhode Island
Reviewed 25 February 2016 via mobile

I always appreciate honest reviews so I try to give the same. The trolley ride to the beach is no big deal. We spent every day at the beach and never minded the ride. The room reeked of mildew. It was horrendous. We expected dampness but nothing like this. Other than that it was an ok room, fine for the...

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Helpful?
5Thank 1RockinMama
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for taking the time to post a review of our resort. I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and services are superior and strive to be the best hotel around. I will not attempt to excuse the...

Tecumseh, Canada
Reviewed 25 February 2016

First of all we booked through apple vacations on their 6 apple square deal. I waited to post my review to read other patrons view of this deal with this resort. Basically they have all said the same things that we felt. We were duped! Sian Ka'an in my opinion is not even close to a luxury resort, if you...

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Helpful?
3Thank M R
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for taking the time to post a review of our resort. I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and services are superior and strive to be the best hotel around. I will not attempt to excuse the...

Minden, Canada
Reviewed 24 February 2016

This was our first time at Sian Ka'an, and it won't be our last. Quick and friendly check-in service to start. Huge variety of food, even "no sugar" added dessert which is nice for diabetics. Service throughout the hotel was great, even had done our room up nice for our anniversary, topped off with a bottle of champagne!! Rides on...

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Helpful?
5Thank Debbie S
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We really appreciate you taking the time to send some valuable comments about your stay with us. The comments and suggestions we receive from our guests are very important to maintain the quality. What a pleasure to welcome you to the hotel service and found adequate to their needs and congratulations food for their anniversary and I enjoy...

Brampton, Canada
Reviewed 24 February 2016

Everything you have read pretty accurate. We went knowing not on the beach and as we are pool people thought no problem. Well pools small,cold and shaded and many smokers yuck!! So we spent all our time at the beach,a first for us. Lovely,great service able to eat lunch at beach barbeque(basic)or in Akumal beach service good,fruit skewers and snacks...

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Helpful?
4Thank Barb1052
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team we want to thank you for sharing your positive comments regarding your stay at our hotel, services and friendly staff. Something that encourages us to always keep up the good work are the good comments from our guests, as those become a source of pride, at the same time all feedbacks allows us...

Bucks County,PA
Reviewed 24 February 2016

This was the 7th vacation for my Wife and I at the BHP Sian Ka'an Resort and with more than 38 years of travel experience in the Caribbean this resort for the price is clearly the best deal we have ever found. We have vacationed at a number of 5 star Adult Only Resorts and paid MUCH more money and...

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Helpful?
3Thank BucksBeachcombers
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We really appreciate you taking the time to send some valuable comments about your stay with us. The comments and suggestions we receive from our guests are very important to maintain the quality at our Hotel. It is for guests like you who send us some nice words after their holiday, that our staff finds every day the...

Bastrop, Texas
Reviewed 23 February 2016

After 7 years together and 7 vacations, my husband and I finally agree on the best. This was the nicest, most relaxing, beautiful place. We couldn't believe how nice it was and clean and the service was excellent. One thing I noticed is the resort sprays for mosquitoes and I thought Id be miserable b/c they always bite me at...

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Helpful?
5Thank jonesjenjen
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for your coments and we are pleased that their experience at the hotel was wonderful and you enjoyed good food, and quiet, the bird song, we can not control at all are the mosquitos and good that had the opportunity to make some tours Xel Ha and Aktun Chen are beautiful places. Best Regards Esmeralda Gómez...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $273 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#3 Spa Hotel in Akumal
#3 Luxury Hotel in Akumal
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a penthouse 40621 with it's own rooftop jacuzzi. Can't fault it at all.”
 of 5 bubbles 363andrewp, 5 Dec 2016 | Read review
“Watch out for the friendly monkey. :-)”
 of 5 bubbles 819mikey, 4 Dec 2016 | Read review
“Garden suites are quiet and worth the money”
 of 5 bubbles SimonDAndrews, 2 Dec 2016 | Read review
“Go For Ground Floor Room”
 of 5 bubbles davidewinm, 1 Dec 2016 | Read review
“I had a birthday surprise this year, roof top suite. Nothing compares! Gorgeous view!”
 of 5 bubbles scoutjaj2015, 1 Dec 2016 | Read review
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