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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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6,888 Reviews from our TripAdvisor Community

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Showing 4,618: English reviews
Milwaukee, Wisconsin
Reviewed 5 July 2016

My husband and I traveled to Mexico for our honeymoon and we couldn't be happier with our stay at the Gran Bahia Principe Sian Ka'an. We were greeted immediately by our concierge, Dana, as we pulled up to the resort in our airport transfer. She provided us arrival drinks and sat down with us to briefly go over the grounds...

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Helpful?
4Thank Amanda S
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, I am very happy to hear that you had a great vacation; it was our pleasure to assist you. Thank you very much for posting your review of your stay in our hotel. Your positive comments about our services, amenities and facilities are very rewarding. Once again, thank you for your valuable feedback and we are looking forward...

Syracuse, New York
Reviewed 5 July 2016

I will start by saying that I did not pick this resort. I went through Apple Vacations on a Square Deal, and was majorly ripped off. This resort should be 3.5 star at best! We had 2 rooms. At check in, no one offers you champagne, etc. It's a help yourself. They didn't have our rooms together, so after insisting...

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6Thank gemgirl2014
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for for making us participants of your experience at our hotel. Also, I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and services are superior. That certainly does not reflect the commitment and the quality that our hotel has...

Winnipeg, Canada
Reviewed 5 July 2016

I enjoyed my stay at this resort very much - and I really have nothing bad to say about it, other than I don't like how it is not actually on the beach. It's also not a traditional Mayan-style resort (a lot of white and dark wood) which I found somewhat cold and a but sterile. The staff are fabulous...

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2Thank nymeria2016
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for the review of your recent stay at our hotel, it was our pleasure to be at your service. We really appreciate you taking the time to send some valuable comments about your stay with us. The comments and suggestions we receive from our guests are very important to maintain the quality. We appreciate that you...

Sexau, Germany
Reviewed 5 July 2016

The best hotel stay ever. It was the first time I'd been to one of these all-inclusive places and I'm definitely converted! The room was very big with a separate seating area, a safe and air conditioning. The double bed was a nice size. We were lucky to have a room facing the back, towards the jungle, so it was...

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1Thank TS87
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for choosing us to enjoy your holidays. We really appreciate you taking the time to send your comments about your stay with us at the Riviera Maya. We are glad to hear that you enjoyed the all-inclusive concept, the room, the pools, the beach, the snack-bar, the buffet, the mexican Restaurant and the staff service Once...

Reviewed 4 July 2016 via mobile

We had an amazing time in this hotel We were slightly skeptical after seeing other reviews, but once you are there you can tell many negative reviews are people being picky ! ARRIVAL Transfer was approx 90 mins from cancun airport We were taken to the lobby and greeted by bell boys who took us to the check in desk...

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Helpful?
7Thank Roxi H
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thanks you for choosing us as your holiday destination and for sharing your experience. It is a pleasure to know that you enjoyed the hotel, your room, the buffet, the shuttle service, and the beach. It is for guests like you who send us some nice words after their holiday, that our staff finds every day the motivation...

Bristol, United Kingdom
Reviewed 3 July 2016

Just back from an 11 night break and have absolutely nothing bad to say about the place...it is amazing from the moment you arrive to the moment you leave.the rooms are excellent the Buffett excellent the staff simply amazing they go above and beyond for you,never met such happy people from the pool cleaners to the manager nothing is too...

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Helpful?
Thank 896matt
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, I would like to thank you for the review of your vacations with us; it is great to know that you had a fantastic time. We are glad to read that you enjoyed the hotel, the a la carte restaurants, the buffet, the facilities, the service for our staff and everything about your getaway in our hotel. Thank...

Glasgow, Scotland
Reviewed 2 July 2016

On arrival at the hotel you are greeted with a wet towel and welcome cocktail. Check-in was very easy and they will take you in a golf buggy to your room and also deliver your luggage too. We had a penthouse room with upstairs terrace and jacuzzi on the roof. Jacuzzi takes 45 minutes to fill. Mexico is vey hot...

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Helpful?
Thank Fozzie_Glasgow
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest First of all we want to thank you for trusting and for choosing us to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay, the comments and suggestions we receive from our guests are very important to maintain the quality and service. We are honored that you have chosen...

Perth
Reviewed 1 July 2016

We had an awesome vacation at this all inclusive adults only resort. Food was amazing, drinks were awesome, and staff lovely! Point to note there is no gym onsite at this resort, its a 10 minute ride away on the courtesy golf carts that take you to the beach.

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Thank SP_Snow
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guests, On behalf of the entire team I would like to take this opportunity to thank you for your comments regarding your vacation at our hotel. It is a pleasure to read that you enjoyed the food, the drinks and the nice staff service. We would be delighted to welcome you again in the future. Kind Regards from the...

Reviewed 1 July 2016

Front desk/ checkin - upon arrival we knew we would have a great time at the Sian Ka'an, the lobby was very lively and the front desk team welcomed us with warm smiles. Checking in was very simple and quick, we were dropped off to our room in one of their extended golf carts. Room - (Junior suite) I did...

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Helpful?
1Thank Christine N
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you very much for your choosing and for reviewing your recent stay with us It is an honor for us to read that you had a great experience and that you enjoyed the lobby, the room, the food, the grounds and the services. Also thank you recognizing our job, It will be a pleasure for me to...

Worcester
Reviewed 1 July 2016

Great place to stay, shuttles to other hotels are great. Food, especialy in the Alux is amazing. When you check in book your restaurants straight away to make sure you get to try them, as soon as a charter holiday group arrive the places will soon go. Only down side and we were unlucky due to the weather is that...

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Thank huwf
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We are glad to read that you had a wonderful time at our hotel, thank you so much for choosing us for your vacation. It is so nice for us to read that you enjoyed our shuttles, the food and the Alux Restaurant. We would be delighted to welcome you again at the Riviera Maya! Kind Regards Analí...

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Deluxe Penthouse Junior Suite (75)
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05/06/2017 06/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $259 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basic rooms are plenty big enough upper floors are best if you want to avoid bugs and noise if you don't mind climbing stairs.”
tammyl981, 22 May 2017 | Read review
“Take a room Midway between the pools and entrance, they're quiet and near everything.”
Bruce_H29461, 22 May 2017 | Read review
“a junior delux garden room is the best”
wilson1950, 22 May 2017 | Read review
“Junior Superior Garden Suite is worth the money. You get a personal butler as well as a jacuzzi.”
reganwagner98, 20 May 2017 | Read review
“Book the Penthouse, the extra cost is well worth the money.”
juliamS2127TS, 19 May 2017 | Read review
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Prices are for 1 room, 2 adults
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