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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#3 of 22 Hotels in Akumal
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6,238 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,178: English reviews
A TripAdvisor Member
Ottawa, Canada
1 review
5 helpful votes
Reviewed 4 January 2016 via mobile

The hotel is beautiful ! It's a big 10/10. The personal is always very nice, professional and really generous. Special thank you to Faustino for his excellent service and beautiful smile !! The food is excellent, rooms are very clean and comfortable! We all loved it very much. We would come come back anytime :) Thank you to all the...

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5Thank A TripAdvisor Member
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It is always a pleasure to welcome our guests and pamper them; by reading they had left fully satisfied and eager to come back, we feel honored and pleased. Thank you for sharing your nice comments about our services, please be sure we will be more than happy to welcome you back in the future. Kind Regards, Irving...

Milwaukee, Wisconsin
Reviewed 4 January 2016

My wife and I took our honeymoon here in May of 2015. I can't even describe everything that was wonderful about this place. First, it is connected with 3 other nearby resorts that are easily accessed by the free shuttle service offered here. All of the attractions are included as well as all of the restaurants. This one in particular...

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6Thank Peter O
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Peter, Thank you for sharing your good and positive comments regarding our services, facilities and friendly staff; it was truly a joy to have you here among us, we really appreciate the trust you deposited on us as your holiday destination and you can have the confidence that your comments will encourage us to keep up the good work....

Winnipeg
Reviewed 4 January 2016

This hotel is a gem in the Mayan jungle. It is not on the beach, which is a deterrent to some, but waking up to the sound of birdsong in the morning and the lush greenery at the Sian Ka'an makes up for it. The trolley ride to the beach is very frequent (never had to wait longer than 5...

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9Thank FWPGMB
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for being so kind to share your positive and kind comments regarding your visit to our hotel; we really appreciate your comments as are an incentive to us keep up the good work always ensuring our guests have a great time among us. Thank you for mentioning the remarkable aspects from our services that made you...

Charlottetown, Canada
Reviewed 3 January 2016

We were lucky to stay at the Sian Ka'an from December 24 - 31, travelled as a couple. We were in room 42222 which was on the top floor and facing the activity pool. The room - honestly the room doesn't scream luxury, however, this doesn't really effect us as we were not there to spend a ton of time...

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12Thank Melissa J
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Melissa, First of all, we would like to thank you on behalf our entire team for your full and detailed feedback regarding your visit to our hotel and services; we feel proud and happy to read you truly enjoyed from our various services that were at your disposal while with us. Something we endeavor to accomplish every single day...

New York
Reviewed 3 January 2016

Wonderul located hotel in the jungle. Transfer to the beach with the shuttle was fun and we didn't wait ever. The restaurants in Sian Kaan all excellent, the service is outstanding. Butler Abraham is very helpful and wants to give you a good time. Beach is beautiful, many fishes and pelicans. Penthouse room is the best what you can get....

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3Thank Bernd2016
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It was truly a pleasure to have welcomed you here in our hotel! Thank you for sharing your positive comments regarding our hotel, services and staff; for sure Abraham will be happy to read he left a good impression on you. Something we stand for is the good service and it is our goal that all our guests...

Burlington, Canada
Reviewed 3 January 2016

Wow. This was our fifth and best visit yet to a Gran Bahia luxury Don Pablo adult only resort. We have previously been to the Ambar and Bouganville in Dominican Republic. We enjoyed our time at those hotels and felt we got good value for money, so we decided to try the Sian Ka'an after reading the positive reviews. We...

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8Thank 2fromontca
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our team we would like to thank you for such nice and positive words you have shared regarding your recent visit to our hotel; there is no better compliment and incentive than reading our guests have left fully satisfied with the service we provided and the warmth that characterizes everyone of our staff. Our main goal...

Baltimore, Maryland
Reviewed 2 January 2016

Book your reservations for the a la carte restaurants early and make sure you don't book them on the Gala night. As for the wifi, if I have one complaint that is they advertise free wifi but it does not work on the beach, however the 5 star beach front resort does have wifi, for some reason the system does...

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5Thank baltimore-travlers
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It was truly a pleasure to have welcomed you here on our hotel; we really appreciate your trust and loyalty! Something we strive to accomplish every day is that our guests leave our facilities with a big smile on their faces and fully satisfied. Thank you for giving us the opportunity to host you, we really enjoyed it....

Windsor, Canada
Reviewed 2 January 2016

This was my first trip to this Bahia principe, however I have stayed at 4 other Bahia Principe's. Our vacation was excellent, we stayed at the Sian Kaan which is the Adults only, which was great as when we wanted quiet relax time, we had it and when we wanted more liveliness it was also available at the other resorts....

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3Thank Seniore_Stiff
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It is truly a joy to read such nice comments from our services and hotel like yours; thank you for being so kind to share your positive comments with us, we really appreciate it! Every single day we wake up and put ourselves with the best attitude and willingness to pamper our guests in the fullest way possible...

Vancouver, Canada
Reviewed 1 January 2016

This resort is definitely “what you pay is what you get”, but it can’t claim to be 5 star by any ratings for the following reasons. 1. Hotel premises: in order to exercise you have to travel to different location, 5 min walk from your room to the trolley stop, waiting 10 min for trolley to show up and another...

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1Thank Leila C
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our team we would like to thank you for taking from your time and share your feedback regarding your visit to our hotel and services, we really appreciate your comments as we indeed want to improve every single day and ensure our guests have a great time with us. We sorry to read have not met...

Hinckley
Reviewed 1 January 2016 via mobile

To celebrate our wedding we booked 10 days at GBP Coba over Christmas 2015. On arrival, however, we were offered a free upgrade to Sian Ka'an, the adults only part of the resort. We accepted this upgrade, and were subsequently very very happy with our holiday. The resort was clean, well-run and quiet. The food was excellent, with opportunity to...

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3Thank Claire B
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Claire, On behalf our entire team we would like to thank you for have trusted on us as your honeymoon destination; it is our hope that you have truly enjoyed from your time among us and by reading indeed happened, we feel full of pride and encouraged to keep up the great work! Thank you for mentioning what you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $270 - $737 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#3 Spa Hotel in Akumal
#3 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the area near the Sushi Bar & Jacuzzi Pool”
 of 5 bubbles detracys, 9 Dec 2016 | Read review
“We had a 2nd floor Junior Suite Superior, very spacious, but the balcony was very narrow, this year we decided to try the Penthouse Suite.”
 of 5 bubbles Credim, 8 Dec 2016 | Read review
“If you want to stay close to the lobby, book building 5 or 6.”
 of 5 bubbles Garymcd, 8 Dec 2016 | Read review
“In the back of the hotel there are three beautiful pools if that is what you are looking for.”
 of 5 bubbles VacationinLuxury, 8 Dec 2016 | Read review
“Look on-look to see what area you would your room request to be.”
 of 5 bubbles BABPCLAN, 7 Dec 2016 | Read review
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