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First of all I have never written a bad review about any place that we have visited....but in this case I feel I have to share to warn others. We booked a week vacation back in February through Bookit.com and paid everything in full at...More
This was my firs time to Mexico and did not know what to expect.
We stayed all inclusive, but still needed money for all the tipping.. house maids, bar men, servers, golf cart drivers etc...
Hotel is one of four on a large resort and...More
06/21/17....Wonderful place to vacation.. whether for adults only or with family and children....there's us something for everyone...young , teen, mature and or senior...wonderful food, service , accommodations....value....this is our sixth trip back...and it's always fresh and exciting to come to Bahia Mexico!!!!
Luxury treatment in a large complex. All the restaurants within the group available. Hardworking staff and plenty going on. Food excellent so far. Weather tropical, creating a perfect climate for mosquitos which resist everything and bite at will. Cant expect otherwise when the rooms are...More
Dont let you full, i visit this hotel back in punta cana and i love it , but when i arrive to bahia principe akumal the night mare began they give the room they want not the one i reresrve 6 months ago the staff...More
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Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Casino and Gambling
US$217 - US$557 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Top resorts Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Family Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Spa Hotel in Akumal
Accessible rooms ,
Number of rooms
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Luxury Bahia Principe Sian Ka'an Don Pablo Collection
1.52 km away
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2.56 km away
4.45 km away
Turtle Bay Bakery & Cafe
4.46 km away
La Buena Vida Restaurant
5.19 km away
3.91 km away
The Jungle Place - Tours
4.12 km away
Cenote Santa Cruz
4.55 km away
4.19 km away
Questions & AnswersAsk a question
Management - I've read review after review about not enough parasols and the lack of air conditioning at the restaurants and buffet. This is really making me reconsider my plans. Are there plans to add more parasols? Please don't say you have plenty because the reviewers feel differently. Are there plans to have the restaurants turn on the air conditioner or at least the fans? The reviewers on here are not lying about this. Please don't give a canned response. Give a real response. Either you care about your customers or you don't. There are other resorts and my reservation can easily be cancelled. Please do the right thing and at least consider these complaints instead of just saying there are plenty of parasols and the restaurants are always cool because that's clearly not the case.
24 June 2017|
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Response from IanCambs2014 | Reviewed this property |
Sorry Bahia, but that's not a reply. I left a glowing review of your hotel a couple of weeks ago with the only exception of the issue of not enough enough parasols. Please don't say you're not personally aware of an issue... More
Sorry Bahia, but that's not a reply. I left a glowing review of your hotel a couple of weeks ago with the only exception of the issue of not enough enough parasols. Please don't say you're not personally aware of an issue. Feel free to go and stand by the main pool at any time from 5.30 am and just watch everyone reserving the few that you have. If you want a practical suggestion and to finally put an end to the only real thing that spoils
your resort, go and buy double the number you currently have. You don't have enough, simple. Apply a little of that great customer service all of your team showed during our stay and resolve the problem. Denying there isn't an issue to be resolved isn't good enough.