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Akumal Bay Beach & Wellness Resort

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#1 of 22 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
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3,075 Reviews from our TripAdvisor Community

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Showing 2,174: English reviews
Houston
Reviewed yesterday NEW

We stayed here in June 2016 as a family of three on vacation. We've been to Mexico many times, and stayed in Akumal often, but this was our first visit to this hotel. It surpassed our expectations! The beach at this hotel is the best beach in the Akumal area. Perfect for swimming, snorkeling (saw many fish, turtles and stingrays...

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Thank sheilapkw
Dumont, Colorado
Reviewed yesterday NEW

Not only was the resort outstanding but staff as well. Oscar is the consummate goodwill ambassador. Cannot say enough about how gracious and helpful the entire staff is - including Jazmin, Fernando, Sintizi, Samuel, Wilberth. We felt very welcomed and will definitely return.

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2Thank _srdjblue
Port Moody, Canada
Reviewed 2 days ago NEW

This was my wife's and my 3rd trip to this hotel and first since its overhaul.The location as everyone mentions is the key, it is simply a georgeous experience if you like warm caribbean turquoise water with some of the best and easiest snorkelling adventures, beautiful white sand and palm trees. It had been perhaps 8-9 years since my last...

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4Thank Chris M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Chris M, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

Reviewed 2 days ago NEW

The excellent yoga instructors, skilled in diverse yoga styles to suit all, and perceptive of an individual's needs and ability. Tulip, Hiram and Luis provide a true healing experience. The service staff is very professional; Adrianna and young Carlos stand out for their shining friendliness. All the service staff is superb; gardeners, lifeguards, security, snorkel guide, reception desk, cleaners, chefs....

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2Thank seekseaearthsky
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear seekseaearthsky, Thank you for sharing your comments regarding your recent experience at Akumal Bay – Beach & Wellness Resort. It is a pleasure to know we were able to provide you with a relaxing and healing experience. It is always a pleasure to know our friends suggestions in order to continue to provide them with the best service possible....

Winnipeg, Canada
Reviewed 2 days ago NEW

We have stayed at this resort on multiple occasions in the past, and still think this is best resort in the area! Our family of four arrived the evening of Jan 03 with Transat from Winnipeg. We booked 2 rooms, one for my wife and I, the other for our two sons. We requested rooms on the main floor, next...

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6Thank Curtis C
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Curtis C, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff with personalized service, attitude and friendliness made of your stay an exceptional experience. Be sure they will be recognized for their outstanding job provided during your stay. We...

Rockford, Illinois
Reviewed 2 days ago NEW

Awesome beach! Great snorkeling steps away from the hotel rooms. Staff couldn't have been nicer and more helpful. Food was great..from the snack bar to the buffet to the restaurants. A slight smell in our room was remedied with a glass covering the shower drain. We had a party of 14 people and were allowed to make reservations at the...

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3Thank mjwright4
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear mjwright4, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Reviewed 4 days ago NEW

We traveled to Akumal Bay in May 2016. The greeting we received was second to none! The staff were welcoming and quick to offer their congratulations on our recent marriage. We were then shown to our room, where we stayed in one of the Penthouse suites. The maids had gone to a lot of trouble to decorate the room with...

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6Thank Lorenw49
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lorenw49, It was a pleasure to have the opportunity to host your honeymoon, congratulations. We are pleased to know that your stay with us was highlighted by the personalized attention of our staff and enjoyable food options at our restaurants. We all look forward to your return and provide you a relaxing and pampering holiday. Best regards, Emanuele B....

Lansing, Michigan
Reviewed 5 days ago NEW

I spent the week of 1/1-1/8 here with my wonderful ex-wife, Cathy. Probably, you've vacationed with your ex. This was our 8th trip to Mexico and we're not going to let as little a thing as a divorce stop us now. We both thought this was a special and beautiful place. Cathy said to, particularly, mention the staff so I'll...

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12Thank joel w
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear joel w, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff with personalized service, attitude and friendliness made of your stay an exceptional experience. Be sure they will be recognized for their outstanding job provided during your stay. We...

Reviewed 6 days ago NEWvia mobile

We just finished 8 days, and had a great vacation in Akumal Bay and at the resort. Great, well maintained property with a fabulous, warm, attentive staff who are consistent and help make the experience great. The beach is beautiful, swimable (not all are), water blue, and sand soft. The rooms are nice, but make sure you ask for a...

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4Thank TieDyeMan
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear TieDyeMan, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Mission, Canada
Reviewed 6 days ago NEWvia mobile

My family and I have been back to this resort 6 times and have been to others in between, there is no resort that is quite like this one. This time was the first since the renovation and "wellness" aspect was added. It was a very nice relaxing vacation and the beach is second to none. There was some staff...

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6Thank Meghan J
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Meghan J, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $307 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Top resorts Hotel in Akumal
#1 Family Hotel in Akumal
#1 Spa Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Luxury Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,339 questions
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Rooms are Ocean View!”
 of 5 bubbles ciurkt, 14 Jan 2017 | Read review
“We stayed in bldg 3 but lounged near Secrets.”
 of 5 bubbles joelw99, 11 Jan 2017 | Read review
“Buildings 3 & 4 are further from the action and quieter. 2nd floor is great since you can easily walk down one floor to the beach!!”
 of 5 bubbles ILovetoTravel42, 10 Jan 2017 | Read review
“room building 3 or 4 best for views, bar, beach, quiet area, near end right side”
 of 5 bubbles whitesand2travels, 9 Jan 2017 | Read review
“All of the rooms are ocean view”
 of 5 bubbles CarlaVacation, 9 Jan 2017 | Read review
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