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Akumal Bay Beach & Wellness Resort

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#1 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,409 Reviews from our TripAdvisor Community

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Showing 2,412: English reviews
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Durham, United Kingdom
Reviewed yesterday NEW

We booked after reading the reviews and also the price so were a little apprehensive & without repeating too much of what others have said, I will say that most or all of the other positive reviews are accurate. The resort was better than we had expected, the food was great with so many choices and we tried all of...

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Thank Glenn J
Surrey, Canada
Reviewed yesterday NEW

Our 49th wedding anniversary. Greeted by a towel and drink. Went to room and greeted with a bouquet of flowers, bottle of champagne, fruit plate and swan decorated bed with rose pedals. In building 2 everything is so convenient. Pool, Ocean and restaurants are not too far to walk. Beautiful ocean and pool view. Everything is well maintained. At pool...

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Thank 69bigmac
Australia
Reviewed 2 days ago NEWvia mobile

Just got back from an unforgettable week at the Akumal Bay Beach & Wellness Resort. Would go back again in a heartbeat. Loved every second of our holiday. Pros: -delicious food at the buffet and 4 restaurants. No reservations taken- just turn up. -health food lovers, rejoice- everything you want is there: chia seeds, sprouts, brown rice, lentils, cut up...

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5Thank nairnsy
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear nairnsy, Thank you very much for taking the time to share your experience with us. It is very pleasant to read reviews like yours that highlight with details every little thing that you have enjoyed in Akumal Bay – Beach & Wellness Resort and please rest assured that the staff mentioned will be recognized for the excellent service provided...

Guelph, Canada
Reviewed 2 days ago NEW

The room and amenities were fantastic. The service was exceptional. The beach was clean and beautiful. The wellness services are fantastic and the setting is phenomenal. There is a good selection of different foods to try. I must say again the service is exceptional.

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2Thank j0hngriffith
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear j0hngriffith, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Hamilton, Canada
Reviewed 2 days ago NEW

We are just getting back from a group 40th birthday celebration trip to Akumal Bay Beach & Wellness Resort. Overall the trip was spectacular (besides my husband and I being very sick and loosing a few days!). The grounds of the resort were some of the cleanest and best kept I've ever seen...at any given time of day you can...

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5Thank BurkeS1
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear BurkeS1, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. Your suggestion has been shared with GM, nevertheless we confirm that what you witnessed is the standard procedure...

Sylvan Lake, Canada
Reviewed 2 days ago NEW

The resort is very nice, well taken care of and very very friendly staff. Oscar Torres who will be one of the staff members who will greet you when you arrive is exceptional in his English and very friendly and knowledgeable about the area. He will be able help you with just about anything, look for him when you arrive....

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3Thank 99popeyedad
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear 99popeyedad, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

A TripAdvisor Member
Level Contributor
3 reviews
5 helpful votes
Reviewed 3 days ago NEWvia mobile

Just came home from a week here. Was absolutely lovely. We arrived early evening and were greeted with a needed towel and drink. Some confusion with checking in as you need your confirmation email printed out to show them. This was settled quite quickly but be aware. Our cases were taken to our room within minutes. We were in block...

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4Thank A TripAdvisor Member
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear friends, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

ottawa
Reviewed 4 days ago NEW

My husband and I had a wonderful time again this year and like last year we were there for 2 weeks.. The staff is incredible and did everything they could to make our stay memorable. This year every Saturday, they set up on the table near the bar, homemade chocolates and glasses of champagne, which was such a nice touch....

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6Thank MartheOttawa
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear MartheOttawa, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Kamloops, Canada
Reviewed 5 days ago NEWvia mobile

Our second visit to this home away from home. We spent 2 weeks on vacation, 1st week doing our wedding on the beach with family and the second our honeymoon. With the help of Alejandra,our wedding went off with out a hitch. A very special and happy week. We had pictures done with the photographer, Conrado, all were perfect and...

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3Thank Papabearoo4
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Wendy & Barry, It was a pleasure to have the opportunity to host the celebration of your wedding, congratulations. It is truly an honor to receive such flattering reviews like yours. Our staff members are one of our biggest assets and it is thanks to their efforts, kindness and smiles we are able to provide this unique kind of...

Reviewed 5 days ago NEW

We had done a lot of research before booking this amazing resort, and thanks to Trip Advisor, we were not surprised. Everything that has been so positively reported upon is absolutely true. Amazing beach and snorkelling from shore, beautiful and comfortable rooms and beds, delicious and tasty food with a variety to choose from and no reservations to impose upon...

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5Thank Audrey N
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Audrey N, Thank you very much for taking the time to share your experience with us. It is very pleasant to read reviews like yours that highlight with details every little thing that you have enjoyed in Akumal Bay – Beach & Wellness Resort and please rest assured that the staff will be recognized for the excellent service provided...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $325 - $775 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Spa Hotel in Akumal
#1 Family Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 Top resorts Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,510 questions
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 2 on 2nd floor is great. Right over pool. The 2rd floor are pent houses.”
 of 5 bubbles 69bigmac, 24 Mar 2017 | Read review
“All rooms have a beautiful beach view.”
 of 5 bubbles j0hngriffith, 23 Mar 2017 | Read review
“amazing snorkeling right on your beach....no excursion required!”
 of 5 bubbles BurkeS1, 23 Mar 2017 | Read review
“All rooms face the sea, the higher up the better the view.”
 of 5 bubbles 99popeyedad, 23 Mar 2017 | Read review
“Although everyone seem to prefer building 3 or 4 we personally like the location of building 1.”
 of 5 bubbles MartheOttawa, 21 Mar 2017 | Read review
5 of 5