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2017-10-29 2017-10-30
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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    +1 866-685-8524
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
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    Traveller (6834)
    Pool & Beach (1784)
    Room & Suite (953)
    • Excellent62%
    • Very good25%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “ribs” (391 reviews)
    “the white sands” (343 reviews)
    “adult pool” (281 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    View all 26 deals
    Write a Review
    Reviews (5,353)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 3,675 reviews

    Reviewed yesterday

    Friends chose this hotel, which I thought may have been too big for my taste, I was wrong. We returned yesterday after a fantastic holiday. The weather initially was very wet, which allowed us to become acquainted with some excellent bar staff, Alfredo Perez was...More

    Thank kazwillie
    Reviewed 2 days ago via mobile

    We've been to Mexico a few times and this was one of the best holidays we've been on.Rooms,food,service,entertainment,activities all 5 star especially when Alejandro was working always the life and sole of the party top entertainer .Top holiday resort all round ,looking forward to returning...More

    2  Thank Katybennet
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded yesterday

    Dear Katy, Thank you for choosing us as your Hotel for your holidays in the gorgeous Riviera Maya. We are delighted to know that on this trip to Mexico you had the nest time ever, and will be sure to share your comment to all...More

    Reviewed 3 days ago

    After being up all night to get there, all I wanted to do is get settled in and have a cold drink in our room the guy who took us to our room said there was an ice machine under the stair well. Guess what...More

    2  Thank tracyaz2017
    A TripAdvisor Member
    Reviewed 3 days ago via mobile

    We had a amazing time at this resort. From the time we arrived until we left, we were treated like gold. A big shout out to David who went above and beyond to make us feel welcomed and helped with anything we needed. He even...More

    1  Thank A TripAdvisor Member
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 2 days ago

    Dear Guest, Thank you for giving us the pleasure to welcome you in this Mexican paradise. We are very pleased to receive your comments which summarizes all the effort we dedicate each day to make our customers feel very well taken care of. David and...More

    Reviewed 5 days ago via mobile

    Hotel is really lovely, great facilities and everything is really easy! Set in the jungle and right on the beach, there is live music throughout the hotel at all times of the day and well into the evening. Food is good on the whole, the...More

    1  Thank Oliver J
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 2 days ago

    Dear Oliver, Thank you for staying with us and writing this wonderful comment. On behalf of all the team, we would like to thank you for your encouraging comment about some of our restaurants, fantastic entertainment staff, and overall service. It has been a pleasure...More

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    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • US$234 - US$559 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #6 On the Beach Hotel in Akumal
    • #7 Luxury Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Palladium Hotel Group, BookIt.com, Booking.com, Expedia, Hotels.com, Agoda, Orbitz, HotelQuickly, HotelsforEveryone, Travelocity, Hotwire and getaroom.com so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveller (6834)
    Pool & Beach (1784)
    Room & Suite (953)
    Dining (724)
    Hotel & Grounds (3906)
    Family and Play Areas (143)
    Bathroom (104)
    Business Centre & Event Rooms (18)
    Sponsored by:
    Barcelo Maya Tropical
    4,784 reviews
    7.22 km away
    Barcelo Maya Colonial
    6,017 reviews
    7.16 km away
    Barcelo Maya Palace
    7,214 reviews
    7.12 km away
    Grand Palladium Kantenah Resort & Spa
    5,747 reviews
    .48 km away
    Nearby Restaurants
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    Turtle Bay Bakery & Cafe
    1,621 reviews
    5.59 km away
    Nearby Attractions
    La Playa Xpuha
    682 reviews
    4.62 km away
    Akumal Beach
    11,214 reviews
    5.71 km away
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    5.75 km away
    Ask a question
    Questions & Answers
    17 October 2017|
    Response from annoncapecod |
    Hi Debbie, There is a great bar called Hemingways off the Kantenah lobby. It opens at 6 pm and has a special coffee menu as well as special events like chocolate night on Thursdays. You can also get espresso at the lobby... More
    8 October 2017|
    AnswerShow all 3 answers
    Response from johnrutherford2017 | Reviewed this property |
    I have 'complained' about food been cold. I based this on a direct comparison to staying in another hotel (The Grand Serenis) last year with a similar buffet set-up. No problem in that establishment. My wife & I got our... More
    7 October 2017|
    AnswerShow all 4 answers
    Response from stella134 | Reviewed this property |
    My husband & I were at this resort Sept 13 - 20th. I usually get devoured by bugs/mosquitos. Unbelievably, I didn't get one bite! Didn't use repellent. The resort did do the fogger practically every evening. I usually use... More
    Room Tips
    "Stayed in Villa 6 Colonnial near to quieter White Sands pool area during the day and an easy walk to..."
    Read review
    "Take lots of mosquito repellent"
    Read review
    "Colonial is a great location as it is in the middle of the resort. The Colonial Lobby is where the action is..."
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    "When reserving let them know what you are looking for and they will try to accommodate you."
    Read review
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