We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Palladium Colonial Resort & Spa

Show Prices
#7 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
Panoramas (25)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,802 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,316: English reviews
Mequon
Reviewed 2 days ago NEWvia mobile

This was our 7th trip to the Grand Palladium and it was spot-on perfect! We had taken a few years off to go others places, some in MX and in PUJ. We were hoping the quality of service food and accommodations would be great and they certainly exceeded our expectations. Maintenance of the property is impeccable. The mangroves, buildings and...

 Report
Helpful?
6Thank 352rosek
Denver, Colorado
Reviewed 2 days ago NEWvia mobile

We stayed here for 9 days in June 2016. The hotel was good but the food were not as good as the other hotels I have visited within Akumal area. The Room: The room is sufficient for family of 4. We didn't mind upstairs but if you stay in this hotel, make sure you are in between the beach and...

 Report
Helpful?
2Thank TheTraveller1997
Tabernacle, New Jersey
Reviewed 2 days ago NEWvia mobile

The resort is very beautiful. Many of the villas are so close to the beautiful ocean, pools, buffets/restaurants and more. There is so many things to do here. The staff and workers are the most polite and nice people I have ever come across in my entire life. Definitely recommend!!

 Report
Helpful?
3Thank maya4499
Pittsfield, Massachusetts
Reviewed 3 days ago NEWvia mobile

I arrived at grand Palladium today and after dinner returned to my room to find that the door would not release even though it seemed to recognize the key card. After wandering around some (this is a very large resort) I eventually found my way back to the lobby. I asked a gentleman there to send a maintenance person to...

 Report
Helpful?
3Thank traveldoc_13
Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

This is our 1st visit to this resort and 4th visit to Riviera Maya. The resort is one hour away from the airport. When we booked the trip through our travel agent we asked for a private transportation. It's only $100 (both ways) and totally worth it. We booked the Junior Suite and were assigned villa 9 aka 19. Originally...

 Report
Helpful?
2Thank Lana G
Alejandro M, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Lana G, Thanks a lot for such a fresh and delightful review about your last holidays in our resort. We feel very honored that guests like you that are frequent travelers chose Grand Palladium Colonial Resort & Spa as their holiday destination at beautiful Riviera Maya. Concerning your comment about the beach, we feel very sorry that it´s beauty...

Santa Pola, Spain
Reviewed 1 week ago NEWvia mobile

This is our 6td visit to this resort and as always it's Beautiful staff are extremely nice and food this was awesome we had a ambassador room and I can say it was outstanding would like to thanks to every one who work hard for this hotel you guys deserve every thing especially (Ernesto) from travel club bar by the...

 Report
Helpful?
3Thank Moradi68
Alejandro M, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Moradi68, Thank you for thinking of us again after your visit and for being such a faithful guest of our Grand Palladium Colonial Resort& Spa. We are humbled to have made such a deep and lasting impression on you and appreciate your kind words towards our staff. We are confident that if you visit our Grand Palladium Jamaica Resort...

Toronto
Reviewed 1 week ago

The Grand Palladium Colonial Resort and Spa in Akumal (Quintana Roo - Maya Riviera) is best described as enormous. It’s basically made up of five resorts in one that include - The Grand Palladium Colonial Resort, The Grand Palladium Riviera Resort, The Grand Palladium White Sands Resort and the Royal Suites Yucatan Resort. Each resort has its own lobby, check-in,...

 Report
Helpful?
7Thank lewis010
Nova Scotia
Reviewed 1 week ago

The Grand Palladium is a large complex, which includes four resorts, plus a Royal Suites section. The four resorts are Colonial, Kantenah, Riviera and White Sands. Visitors are able to move about the four sections and use most of the facilities. The beaches are nice; however, they are not as nice as the Playacar beach. The Colonial section is very...

 Report
Helpful?
2Thank nwaynesworld
Alejandro M, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear nwaynesworld, Thank you for your kind words and feedback, very much appreciated. Yes our Complex is very large, this allows our guests the opportunity to explore and adventure into the different Resorts, for the ones that love long walks we have the ecological roads and the beach, and also for the ones that prefer a ride, we provide transportations...

Plymouth, Michigan
Reviewed 1 week ago via mobile

My wife and I have been to all inclusive hotels in the Caribbean a few times (this was our 8th trip, 1st at Palladium) and have collected enough experience to rate this hotel. Here is my opinion, based on a January 2017 visit: - Grounds: A. Even though the property is huge (it actually consists of 4 different resorts) it...

 Report
Helpful?
4Thank dgarbuzov
hertfordshire
Reviewed 1 week ago

My wife and I returned to this beautiful hotel for xmas/new year after staying here on 3 previous occasions. Check in was quick and easy we were driven to our room in villa 5 (top floor as requested) fruit basket and bottle of sparkling wine to welcome us (nice touch) The resort itself is just as we remembered it lovely...

 Report
Helpful?
4Thank wgcman
Alejandro M, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear wgcman, Thank you for your valuable feedback regarding your recent visit to our Grand Palladium Colonial Resort & Spa. Your remarks are very much appreciated and we can assure you that we take your comments very seriously as they help us to improve our services and our facilities every day. We regret that this being your 4th time spending...

7,222 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6082)
Viewed
Dining (419)
Viewed
Room/Suite (472)
Viewed
Pool/Beach Area (1477)
Viewed
Hotel & Grounds (1317)
Viewed
Family/Play Areas (114)
Viewed
Bathroom (93)
Viewed
View from Room (79)
Viewed
Business Centre/Function Rooms (18)
Viewed
Other (2093)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1115)
Viewed
Ambassador Suite (118)
Viewed
Amenities (342)
Viewed
Beach (32)
Viewed
Junior Suite Double (76)
Viewed
Los Rocas Saltwater Pool (31)
Viewed
Main Pool (40)
Viewed
Mayan Suite (79)
Viewed
Dining (254)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (64)
Viewed
The Hotel (53)
Viewed
Waterpark Kids Pool (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
0.5 km away
Grand Palladium Kantenah Resort and Spa
0.3 km away
Grand Palladium White Sand Resort & Spa
10.3 km away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices
1.6 km away
Grand Sirenis Riviera Maya Resort & Spa
9.3 km away
Grand Bahia Principe Tulum
35.8 km away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#68 of 213 in Playa del Carmen
11,614 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $306 - $850 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, TripOnline SA, Travelocity and Jetsetter so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
610 questions
Ask a question

See all questions (610)

Questions? Get answers from Grand Palladium Colonial Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 9, 20, 21, 30”
 of 5 bubbles 236lanag, 13 Jan 2017 | Read review
“Get a room on the third floor - Most rooms are jungle view”
 of 5 bubbles lewis010, 9 Jan 2017 | Read review
“villas 8 9 20 21 best for least walk to beach/pools”
 of 5 bubbles wgcman, 7 Jan 2017 | Read review
“Any but go for a mid to high floor”
 of 5 bubbles janette_2746, 2 Jan 2017 | Read review
“There are separate villas with rooms scattered throughout the grounds. Pick the rooms on the higher floors to get a nice view.”
 of 5 bubbles roccoc2017, 2 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay