We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-09-03 2017-09-04
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    2017-09-03 2017-09-04
    Lock in the lowest price from our partners
    US$229US$382
    View Deal
    Traveller (6684)
    Pool & Beach (1742)
    Room & Suite (937)
    Grand Palladium Kantenah Resort & Spa
    5,615 reviews
    #6 of 23 hotels in Akumal
     
    Dreams Puerto Aventuras Resort & Spa
    4,662 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,375 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Grand Bahia Principe Coba
    13,423 reviews
    #13 of 23 hotels in Akumal
     
    Overview
    • Excellent61%
    • Very good25%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand palladium” (693 reviews)
    “ribs” (381 reviews)
    “the white sands” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Grand Palladium Kantenah Resort & Spa
    5,615 reviews
    #6 of 23 hotels in Akumal
     
    Dreams Puerto Aventuras Resort & Spa
    4,662 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,375 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Grand Bahia Principe Coba
    13,423 reviews
    #13 of 23 hotels in Akumal
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$229.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "1baf37d22b2740bcbba98fb5484b71a7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285109,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"1baf37d22b2740bcbba98fb5484b71a7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":382,"lowestMetaPrice":229,"additionalPartner":false,"highestMetaPriceDisplay":382,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":382,"lowestMetaPrice":229,"highestMetaPriceDisplay":382,"hotelName":"Grand Palladium Colonial Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFiYWYzN2QyMmIyNzQwYmNiYmE5OGZiNTQ4NGI3MWE3IiwiQUlLIjoiM2EwODNiOTA5MTk3NDgyZjgyZjg2MjM5MmU4ZjM2NGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$229", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79488637":"CheapTicketsEWS","79025782":"OrbitzEWS","65727017":"Hotwire","109236887":"HotelsCom2IB","32703829":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (5,240)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,603 reviews

    Reviewed yesterday via mobile

    Stayed here with my wife and two children. For us this is now the holiday to beat! As service goes it's 5* the food is amazing for all inclusive, lots of choice. Above all though is the MINI CLUB for the kids. My son and...More

    2  Thank Samuel T
    Reviewed 4 days ago via mobile

    I went in July 2015 and I promise you that all I ever think about it how wonderful our holiday was staying at the grande palladium colonial . So much so that I can't enjoy another holiday because I compare it ha ha . Highly...More

    2  Thank Nlincoln
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 3 days ago

    Dear Nlincoln, We so much appreciate your kind tone; and feel happy that we were able to live up your expectations. Best regards, Paula Montoto Customer Service Manager

    Reviewed 1 week ago via mobile

    My boyfriend and I stayed at the Grand Palladium from 2nd June - 16 June 2017. It was our first time to Mexico, and we have both agreed that this holiday has been the best that we've been on together, literally could not fault the...More

    8  Thank Jod-B1993
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 6 days ago

    Dear Jod-B1993, It is wonderful to read that you were satisfied with many aspects of your stay, from the comfort of our rooms, also excellent food and beverages quality and variety we offer, especialy about the restaurants Mexican, Steakhouse and the Thai, and the last...More

    Reviewed 1 week ago

    Traveled as a family with a few of our teen children. Went the last two summers and will be back in a few weeks. It is not our habit to go to the same hotel twice in this area as we like the variety, but...More

    5  Thank NJMom751
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 6 days ago

    Dear NJMom751, I would like to thank you for your nice comments about your stay, we really appreciate the feedback and particularly as frequent travelers that experience our hotel and services and enjoy it, as that is our aim, not only to make our guests...More

    Reviewed 1 week ago

    Just come back from Mexico and our 2 week holiday in this excellent hotel. Accommodation, food choices and staff were all exceptional. Best part by far was how well the POP (people of palladium) staff looked after everyone, especially Roberto (or Robbie as he was...More

    3  Thank Jamie C
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 1 week ago

    Dear Jaime, We appreciate the time you have spent sharing your experience at our Grand Palladium Hotel and thank you for your kind recommendation to other families. Rest assured that your compliments have been gladly shared with the team and we do look forward to...More

    Grand Palladium Kantenah Resort & Spa
    5,615 reviews
    #6 of 23 hotels in Akumal
     
    Dreams Puerto Aventuras Resort & Spa
    4,662 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,375 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Grand Bahia Principe Coba
    13,423 reviews
    #13 of 23 hotels in Akumal
     

    Additional Information about Grand Palladium Colonial Resort & Spa

    Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
    Price Range:US$222 - US$524 (Based on Average Rates for a Standard Room)
    Hotel Class: 4 star
    Number of rooms: 414
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$222 - US$524 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Akumal
    • #5 Top resorts Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #7 On the Beach Hotel in Akumal
    • #8 Luxury Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveller (6684)
    Pool & Beach (1742)
    Room & Suite (937)
    Dining (718)
    Hotel & Grounds (3827)
    Family and Play Areas (139)
    Bathroom (101)
    Business Centre & Event Rooms (18)
    Nearby
    Sponsored by:
    Grand Palladium Riviera Resort & Spa
    3,158 reviews
    .53 km away
     
    TRS Yucatan by Palladium
    2,206 reviews
    .45 km away
     
    Grand Palladium White Sand Resort & Spa
    2,812 reviews
    .31 km away
     
    Grand Palladium Kantenah Resort & Spa
    5,615 reviews
    .48 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    190 reviews
    5.06 km away
    Taverna Akumal
    339 reviews
    5.60 km away
    Royal Grill
    88 reviews
    4.91 km away
    Turtle Bay Bakery & Cafe
    1,603 reviews
    5.59 km away
    Nearby Attractions
    Bahia Divers
    245 reviews
    5.04 km away
    Akumal Beach
    11,045 reviews
    5.71 km away
    Cenote Santa Cruz
    553 reviews
    5.75 km away
    Xpu-ha Beach
    711 reviews
    4.52 km away
    Ask a question
    Questions & Answers
    Tina0612
    18 August 2017|
    Answer
    Response from annoncapecod |
    Soda, (Pepsi), orange soda, water, beer. It should be re-filled once daily. If you need anything like more water or Pepsi lite leave a note in the fridge with a small tip.
    0
    Votes
    connietivnan
    14 August 2017|
    AnswerShow all 7 answers
    Response from YvonneAlanH | Reviewed this property |
    Hi we had a couple of queries to ask about and we contacted Paula Montoto (Palladium Customer Services Manager) who did reply to us after a few days, I have an email address but am unable to send you email address as am... More
    1
    Vote
    Tina0612
    13 August 2017|
    AnswerShow all 4 answers
    Response from Corrie B | Reviewed this property |
    I would recommend pesos. When using USD the local people have to exchange them for pesos and lose several percent in the exchange. When purchasing excursions, we always have used our credit card and have never had an issue... More
    0
    Votes
    Room Tips
    "we had no issues with noise, try to pick villa near lobby...we were in #2."
    Read review
    "Ask for a top floor room in one of the villas in the 'colonial' part of the hotel complex, to..."
    Read review
    "Make sure you figure out the best routes around the hotel. It's a huge complex and getting from one place..."
    Read review
    "Colonial is very central to resort and makes getting about a bit easier"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing