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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    +1 866-685-8524
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    2017-12-24 2017-12-25
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    US$726
    US$653
    SAVE US$73
    US$653
    Traveller (6982)
    Pool & Beach (1822)
    Room & Suite (967)
    Overview
    • Excellent62%
    • Very good25%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “ribs” (398 reviews)
    “the white sands” (350 reviews)
    “adult pool” (285 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (5,463)
    There are newer reviews for Grand Palladium Colonial Resort & Spa
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    1,761 - 1,765 of 3,737 reviews

    Reviewed 2 April 2014

    Had a wonderful holiday again in this amazing hotel. As returning guests we had a basket of fruit and a welcoming letter in our room when we arrived. OK, the booking in procedure could have been quicker and a welcoming drink would have been nice...More

    6  Thank WarringtonJude
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 3 April 2014

    Dear WarringtonJude Thank you for sharing highlights of your vacation with us. We are pleased to know you enjoyed our hotel and service. The management team takes note of your feedback as it will help us to improve our services on a continuous basis. Should...More

    Reviewed 1 April 2014

    Have nothing but great reviews,the staff were so friendly,the resort was a dream! We will return! I would suggest 10 days to really enjoy the vacation, The restaurants aim to please. Go by 1800hr to get in quick.

    2  Thank Debbie J
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 3 April 2014

    Dear Debbie J We want to thank you for the great comments that you make about the service and quality of our hotel, we hope to have you back soon. Best regards. Alberto Gallegos Accommodation Manager

    Reviewed 29 March 2014

    We stayed at the GP from Thursday, March 20th - Thursday, March 27th and booked through United Vacations. DO NOT use United Vacations, though we got the best deal out of the many vacation websites we searched, our seat assignments were not saved after we...More

    5  Thank KellenK82
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 3 April 2014

    Dear KellenK82 We would like to express our gratitude to you for sharing highlights of your vacation experience. We are delighted you enjoyed our pools, food, beverage, vast hotel areas and our friendly service. We would be delighted to host you for another vacation. See...More

    Reviewed 29 March 2014

    We have just returned from the Grand Palladium from our third visit. It is so good that we were heart broken on leaving. Each time we go it seems to get better and better. As with all of our previous visits the customer service was...More

    4  Thank Anthony R
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 30 March 2014

    Dear Anthony R, Thank you for sharing highlights of your family vacation with us. We are happy that you had a lovely vacations with us. We are delighted you enjoyed our friendly service, pools, food and beverage (local Wine) . We are indeed delighted that...More

    Reviewed 29 March 2014

    This hotel Is amazing, beautiful, clean and the food is extremely good. Restaurants get busy but if you are willing to wait then it is well worth it. Staff were friendly and helpful. We were upgraded to a better room which was beautiful. However we...More

    2  Thank Katienej
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 30 March 2014

    Dear Katienej Thank you for taking the time to share highlights of your vacation with us. We are indeed delighted that you had a wonderful vacation with us once more. We will take your comments very seriously , in order to improve our service. We...More

    Grand Palladium Kantenah Resort & Spa
    5,859 reviews
    #7 of 22 hotels in Akumal
    0.6 km
     
    Barcelo Maya Colonial
    6,188 reviews
    #5 of 17 hotels in Puerto Aventuras
    7 km
     
    Grand Palladium White Sand Resort & Spa
    2,952 reviews
    #6 of 22 hotels in Akumal
    0.4 km
     
    Dreams Tulum Resort & Spa
    4,633 reviews
    #15 of 99 hotels in Tulum
    24.4 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$234 - US$652 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #7 Family Hotel in Akumal
    • #7 On the Beach Hotel in Akumal
    • #8 Luxury Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Palladium Hotel Group, BookIt.com, Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, HotelsforEveryone, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveller (6982)
    Pool & Beach (1822)
    Room & Suite (967)
    Dining (738)
    Hotel & Grounds (3995)
    Family and Play Areas (145)
    Bathroom (105)
    Business Centre & Event Rooms (18)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 22 hotels in Akumal
    Grand Palladium White Sand Resort & Spa
    2,952 reviews
    .41 km away
     
    Barcelo Maya Colonial
    6,188 reviews
    6.96 km away
     
    Grand Palladium Kantenah Resort & Spa
    5,859 reviews
    .63 km away
     
    Nearby Restaurants
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    225 reviews
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    Taverna Akumal
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    Royal Grill
    109 reviews
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    Turtle Bay Bakery & Cafe
    1,642 reviews
    5.81 km away
    Nearby Attractions
    La Playa Xpuha
    707 reviews
    4.42 km away
    Akumal Beach
    11,382 reviews
    5.93 km away
    Bahia Divers
    254 reviews
    4.83 km away
    Cenote Santa Cruz
    564 reviews
    5.95 km away
    Ask a question
    Questions & Answers
    Tina0612
    15 December 2017|
    Answer
    Response from annoncapecod |
    The rooms are the same. Colonial has been refurbished more recently than Kantenah. Kantenah is more jungly and closer to the nicer beach. Colonial is more central and closer to the beach bar and kids water park.
    0
    Votes
    LouiseEdmonton_AB
    12 December 2017|
    AnswerShow all 6 answers
    Response from Steven G | Reviewed this property |
    I've never heard of sunwings! But all I can say the Grand Palladium is absolutely fantastic place. We have been 5 times most recently in June. The place is spotless food fantastic & the staff are amazing. We will be... More
    0
    Votes
    HappyHampton
    7 December 2017|
    AnswerShow all 2 answers
    Response from srlbjl |
    USD is accepted and actually preferred because of the current value of the dollar vs the peso...
    0
    Votes
    Room Tips
    "don't stay in Colonial buildings that close to construction zone (White Sand )"
    Read review
    "Hotel is very large and can offer a very wide variety of room locations. Read rewirws and hotel website"
    Read review
    "do not go here!"
    Read review
    "Choose 29,30 or 31 - these are close to the main pool and ocean."
    Read review
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