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Grand Palladium Colonial Resort & Spa

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Traveller (7277)
Pool & Beach (1862)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(410 reviews)
“the white sands”(363 reviews)
“adult pool”(274 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Additional information
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,704)
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1,771 - 1,775 of 3,851 reviews
Reviewed July 15, 2014

I have just returned from my 4th visit to this hotel. I cannot praise it enough. The staff are wonderful food is excellent and I really can't find a bad word to say. I'd especially like to mention the people of palladium entertainment team. They...More

4  Thank Linda H
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 16, 2014

Greetings Linda H, Thank you for sharing your vacation experience with us. We are delighted you had an excellent stay and enjoyed our services and facilities thoroughly. We will definitely inform our entertainment team of your kind words regarding their service. We look forward to...More

Reviewed July 14, 2014

First of all the grounds are amazing. The resort is built into the natural habitat. Which I found wonderful. Yes many paths to take but, most are covered and does take a few days to learn. We were able to see many animals native to...More

4  Thank Sherry B
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 15, 2014

Greetings Sherry B, Thank you for taking the time to share highlights of your family experience with us. We are delighted you enjoyed our beautiful grounds and friendly service staff. Our management team has noted your comments in order to assist us in improving our...More

Reviewed July 13, 2014

2 years ago myself and my newly married wife came to this hotel and had an AMAZING time!! So this time round we returned bringing our family with us! But unfortunately wasn't as good as the first for a number of reasons.... Firstly check-in was...More

7  Thank Kyle C
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 15, 2014

Greetings Kyle C, Thank you for sharing details of your vacation experience with us. We regret that your stay was less than satisfactory with us at the resort. We would like to comment that there may have been some misunderstandings regarding the pool and restaurant...More

Reviewed July 11, 2014

Our group of 8 adults and 9 children just got back from a 10 night stay at the Colonial. I'll list the good and the not so good. First, we've have been to the area numerous times having stayed at Iberostar Tucan a couple of...More

8  Thank dawnashee
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 13, 2014

Greetings dawnashee, Thank you for taking the time to share your family´s vacation experience with us. We regret that your stay was less than satisfactory with us. Our management team has noted your comments very seriously in order to make the necessary verifications with our...More

Reviewed July 8, 2014

Have been a bit late in the reviewing this as quick as I normally do, but here it goes! Travelled on the Thomson Dreamliner, great experience, won't go in to this too much as reviewing the hotel on here, but feel free to ask me...More

12  Thank Lo19
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 9, 2014

Greetings Lo19, Thank you for sharing your comments with us. We are delighted you had a great experience and enjoyed our facilities. We have noted your comments as your feedback will assist us greatly in improving our services. We look forward to hosting you once...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$201 - US$437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$201 - US$437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7277)
Pool & Beach (1862)
Room & Suite (1093)
Dining (766)
Amenities (342)
Family and Play Areas (151)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
jewel7727
May 15, 2018|
Answer
Response from Alexandre M | Reviewed this property |
I don’t have the number
-1
Votes
vichuck
May 12, 2018|
AnswerShow all 2 answers
Response from Traveler09000 | Reviewed this property |
The fridges are lousy. Plan to bring a cooler and refill with ice 3x/day. I had to do that with breast milk from pumping. No way the fridge keeps it cold enough.
3
Votes
471vickyl
May 8, 2018|
AnswerShow all 5 answers
Response from Prab N | Reviewed this property |
Yes they do!
0
Votes
Room Tips
"Don't stay on the colonial side if you want quiet. Ok if you have kids."
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"Ocean View a must"
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"All rooms have something to offer and are spacious"
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"Higher the better, surrounded by trees."
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