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Grand Palladium Colonial Resort & Spa

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Traveller (7288)
Pool & Beach (1865)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(410 reviews)
“the white sands”(363 reviews)
“adult pool”(274 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,712)
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1,781 - 1,785 of 3,855 reviews
Reviewed July 7, 2014

Just returned from the Grand Palladium Colonial Resort and had an absolutely stunning and relaxing holiday. There is an hour and a quarter transfer from Cancun Airport to the hotel however be advised it is an experience getting out of the airport due to the...More

8  Thank Billy M
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 8, 2014

Greetings Billy M, Thank you for sharing details of your vacation experience with us. We are elated you enjoyed our restaurants, pools and bars and facilities. Our management team has noted your comments in order to improve our services. We look forward to hosting you...More

Reviewed July 6, 2014

A group of eleven of us traveled to Mexico in June, 2014. This resort has many amenities and I feel that it fits the bill. Food was good, but the drinks are watered down unless you order things straight up. One word of caution --...More

2  Thank RiggoMD
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 9, 2014

Greetings RiggoMD, Thank you for sharing comments regarding your vacation experience with us. We are elated you enjoyed our food options throughout the resort. Regarding your tour experience as this is not offered by the resort , we would urge you to make a complaint...More

Reviewed July 6, 2014

just got back yesterday from grand palladium and it really is superb went with my girlfriend and couple of friends we arrived and were upgraded straight away to a suite room 3006 which was spot on as we were really close to main pool and...More

4  Thank grahamstaffs
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 8, 2014

Greetings grahamstaffs, Thank you for sharing highlights of your vacation experience with us. We are delighted you enjoyed our accommodations, restaurants and bars. We regret your experience at the Ribs and More, however your feedback assists us greatly in improving our services. We look forward...More

Reviewed July 3, 2014

I booked at Kantenah but got put in a junior suite on the colonial side. After fretting about which side to book, once there I realized it really does not matter- it is really 1 resort with 2 wings. The pools, restaurants, beach, activities, etc...More

5  Thank sail_into_the_sun
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 4, 2014

Greetings sail_into_the_sun, Thank you for taking the time to share details of your vacation experience with us. We are delighted you enjoyed our Sumptuori restaurant and variety of pools. Our management team has noted your comments as your feedback creates awareness so that we can...More

Reviewed July 2, 2014

My husband and I stayed at the Colonial and thought it was just wonderful. Fantastic choice of a la carte restaurants... must admit I preferred the Mexican, Bamboo and Ribs n' More the best. Easy to walk to lobby,bars, adult pool, restaurants as well as...More

5  Thank Sarah W
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded July 3, 2014

Greetings Sarah W, Thank you for sharing highlights of your vacation experience with us. We are happy you had a great stay and enjoyed our restaurants, friendly service staff and the entertainment. We look forward to hosting you in in the very near future, as...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$201 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$201 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7288)
Pool & Beach (1865)
Room & Suite (1094)
Dining (769)
Amenities (342)
Family and Play Areas (151)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
charushreegoyal
May 22, 2018|
AnswerShow all 3 answers
Response from Diana C | Reviewed this property |
You dont need to book watersports, just make sure to go early because sometimes theres a waiting list
2
Votes
jewel7727
May 15, 2018|
Answer
Response from Alexandre M | Reviewed this property |
I don’t have the number
-1
Votes
vichuck
May 12, 2018|
AnswerShow all 2 answers
Response from Traveler09000 | Reviewed this property |
The fridges are lousy. Plan to bring a cooler and refill with ice 3x/day. I had to do that with breast milk from pumping. No way the fridge keeps it cold enough.
3
Votes
Room Tips
"Don't stay on the colonial side if you want quiet. Ok if you have kids."
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"Ocean View a must"
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"All rooms have something to offer and are spacious"
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"Higher the better, surrounded by trees."
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