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2018-02-04 2018-02-05
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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    +1 866-685-8524
    Hotel website
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    2018-02-04 2018-02-05
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     38 people are viewing this hotel
    Traveller (7030)
    Pool & Beach (1824)
    Room & Suite (968)
    • Excellent62%
    • Very good25%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “ribs” (400 reviews)
    “the white sands” (353 reviews)
    “adult pool” (285 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (5,510)
    There are newer reviews for Grand Palladium Colonial Resort & Spa
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    1,791 - 1,795 of 3,758 reviews

    Reviewed 23 March 2014

    We stayed as a family of 3 (2 adults and 7 year old son) 6th-20th February this year. I have to say that it honestly is one of the best holidays we have ever had and this afternoon I have booked for us to go...More

    6  Thank Eggbert19
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 27 March 2014

    Dear Eggbert19, Thank you for sharing highlights of your family vacation with us. We are happy you had a lovely room, enjoyed our waterpark and encountered our friendly service oriented staff. We are indeed delighted that you have already rebooked another vacation us, kindly send...More

    Reviewed 23 March 2014

    this hotel complex has something for everyone. We have been on all inclusive in Tunisia, Egypt and Cuba. The setting is magical Carribean sea with white sand and snorkling off the beach There are 2 large pool complexes - one with great safe childrens play...More

    8  Thank 459mark
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 27 March 2014

    Dear 459mark, We would like to express our gratitude to you for sharing highlights of your vacation experience. We are delighted you enjoyed our pools, food and beverage options and vast hotel grounds. We would be delighted to host you for another vacation as such...More

    Reviewed 22 March 2014

    March Break couldn't have been spent in a better place than at the Grand Palladium in the fabulous Riviera Maya. Eighth time's a charm, as this is becoming my home away from home. Friendly, familiar faces, beautiful resort (kept in pristine condition), delicious, plentiful buffets...More

    7  Thank tiganca
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 23 March 2014

    Daer tiganca, Thank you for sharing details of your family vacation with us. We are very much delighted to know that you feel at home while vacationing with us at the resort and that you enjoyed your vacation immensely. We will most definitely share with...More

    Reviewed 22 March 2014

    We traveled March 10th thru 16th with four other couples. This was our second time at a Palladium resort. We got married at the Palladium Lady Hamilton in Jamaica five years ago. Great experience! The major difference being that Jamaica was all adults. Overall, we...More

    3  Thank psujmo
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 23 March 2014

    Greetings psujmo, Thank you for sharing highlights of your vacation with us. We are delighted to have hosted you and that you shared such a memorable occasion with us in our resort in Jamaica. We are happy you enjoyed our food and beverage services, pools...More

    Reviewed 22 March 2014

    Went here with my girlfriend for two weeks. The resort is huge, with different pools, spa, gym, several restaurants and bars and a pool bar (which was pretty good). The room was nice although there was a bit of a funny smell in the toilet....More

    1  Thank RyanM240
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 23 March 2014

    Hello RyanM240, Thank you for taking the time to share highlights of your vacation with us. We are happy you enjoyes our luxurious spa, restaurants, pool bars and our friendly service staff. We sincerely hope that the issues you have made mention of were dealt...More

    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • US$232 - US$472 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Akumal
    • #5 On the Beach Hotel in Akumal
    • #6 Luxury Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #7 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, Hotels.com, Travelocity, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveller (7030)
    Pool & Beach (1824)
    Room & Suite (968)
    Dining (738)
    Hotel & Grounds (4040)
    Family and Play Areas (145)
    Bathroom (105)
    Business Centre & Event Rooms (18)
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    Ask a question
    Questions & Answers
    20 January 2018|
    AnswerShow all 2 answers
    Response from harvey2632 |
    We went in November and loved it. If you book with Tui you will probably be in the Colonial. The only restaurants you have to book are the fish restaurant on the beach and the hibachi grill in the Japanese restaurant. I... More
    19 January 2018|
    AnswerShow all 2 answers
    Response from matthew p | Reviewed this property |
    all indoor areas we found were smoke free & we bought bug repeller before we went. 50% Deet is recommended spray on over sun cream worked fine no bites.
    Hi I am looking at booking this hotel for two weeks in July with my boyfriend. we are a young ish couple in our mid-late 20s and I was wondering if anybody could tell me if you get many couples staying at this hotel? I like big resort complexes which is why I like this hotel but atm it is coming up too expensive to book the TRS adults only suites. we would like to possibly meet other couples while we are there. Also as I know this is also a child friendly resort I would like an adult pool to escape to. I have read there are two adults only pools according to the information on the travel agent website for the colonial, ketanah and white sands, can adults staying in one of these 3 resorts use both adult pools or just one? My last question! We are not party people we like relaxing holidays but at night if we wanted to stay up after 11 at night is there a bar/disco type place we can go to if we fancy something more lively? And does the sports bar have pool tables and sports on tv? that would be for my boyfriend. I know I am asking a lot of questions but I would appreciate anybody that could give me some insight into the hotel regarding my questions! Thank you.
    16 January 2018|
    Response from annoncapecod |
    Hi Gillian, I have been here many times with my daughter in her 20s including this past Christmas. We stayed in TRS which is a step up in food and alcohol quality. She went to the Colonial lobby most nights and met many... More
    Room Tips
    "Building 20 short access to pool, beach and buffets"
    Read review
    "We were in building 9, and it was a perfect location for easy access to the resort and the beach."
    Read review
    "Colonial junior suite is our favorite room location for families, close to the pool and beach"
    Read review
    "Try and get a villa as close to the beach as possible."
    Read review
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