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Grand Palladium Colonial Resort & Spa

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#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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4,870 Reviews from our TripAdvisor Community

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Showing 3,359: English reviews
Chagrin Falls, Ohio
Reviewed 13 April 2013

This was our first time in the Riviera Maya and this resort. I did a lot of research and chose Grand Palladium primarily for the snorkeling and the high reviews. Would give the Grand Palladium 4.5 stars. We had our 18 year old and a 15 year old with us. We reserved two standard rooms. We had excellent weather for...

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Helpful?
8Thank Tracey G
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear trixietg, Thank you for your time and your complete review. The opinions and observations of our guest are very important for us. I will take note and I will share this with the rest of the team. Don't hesitate to contact with us if we can help you with anything in the future. Have a nice day! Banesa Burque...

Ottawa, Canada
Reviewed 13 April 2013

In this review: Colonial & Kantenah rooms, buffet and à la cartes, free activities, wifi, getting around... Not in this review: Royal Suites, White Sands, Riviera, discotheque About us: we got married at Palladium Riviera Maya (Jan. 2013), food allergies, dust mite allergies, prefer to do our own thing, laid back, like things quiet Why we picked Grand Palladium: for...

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7Thank La_Tortuga_amarilla
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear La_Tortuga_amarillo, I appreciate your time and your complete review. This informacion is very helpful for us and I will share it with the rest of the team. Don't hesitate to contact with us if we can help you with anything in the future. With best regards, Banesa Burque Resident Manager

Teesside
Reviewed 12 April 2013

This was our 2nd family holiday with eight of us. Booked private transfer direct from airport website, no problems at all, lot less hassle than tour bus transport. Palladium: Top notch, excellent spa and gym. Spent a lot of time in the pool bar area drinking Spidermans and mucho rum and voddies. Food was good, except for the the Spanish...

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6Thank Simple_blokeTeesside
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Simple_blokeTeesside, Thank you so much for taking time to share with us your excellent comments. I appreciate it and I am glad to know that you and your family have had a nice vacation. Bes regards, Banesa Burque Resident Manager

Saskatoon, Saskatchewan
Reviewed 9 April 2013

We were at the Grand Palladium Colonial for January 18-25th 2013. This was truly a resort we will always remember. We did a lot of research on this hotel because we were planning our dream wedding. My husband and I are both Catholic and preferred to be married in a catholic church. Finding a resort with a church was our...

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4Thank belle_8
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear belle_8, In behalf of Grand Palladium team, I would like to give you thank you for your good comments. It's a pleasure to know that you have had a great wedding with us. I will share your comments with Vanessa and rest of the team. Have a nice day!!! Banesa Burque Resident Manager

Ontario, Canada
Reviewed 9 April 2013

Stayed in January 2012. Resort is very large but they have frequent shuttles. Good for exploring, lots to see. The spa is a must!! It is excellent. Never had a problem finding shade at the beach or by the pool. The pools in January were too cold for swimming but the ocean was warm. The food, service and drinks were...

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4Thank petcrazyj
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear petcrazyj, In behalf of Grand Palladium team, I would like to give you thank you for your good comments. We appreciate you time. Best regards, Banesa Burque Resident Manager

Mississauga, Canada
Reviewed 8 April 2013

Me and my wife stayed at this hotel one week between Mar. 23 and Mar. 30. This is truly wonderful resort. Transfer to the hotel was smooth and check-in was also swift. The hotel complex is very large with 4 lobbies. It seems to be overwhelming at the beginning but once you find your favorite spot and get to know...

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11Thank Frank P
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Frank P, Thank you for taking time to share with us your comments. It's a pleasure to know that you have enjoyed your vacation. Best regards, Banesa Burque Resident Manager

Reviewed 8 April 2013 via mobile

This hotel is a special place, based in a natural tropical forest which boasts plenty of nature and wildlife it really does feel like you're staying in luxury in the middle of the jungle. The wooden boardwalk pathways are endless and are beautifully lit at night time but its so easy to get lost! When we first arrived we were...

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6Thank magicnic23
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear magicnic23, Thank you for your comments and for your time. We appreciate this information. With best regards, Banesa Burque Resident Manager

Montreal
Reviewed 7 April 2013

We just came back from Grand Colonial - it was probably our best vacation at Caribbean. This hotel has it all - nice rooms, immaculate grounds, good food and drinks, very friendly and helpful stuff and great beach. We've been to Dominican, Cuba, Jamaica and Riviera Maya on several occasions before. I do like in general Dominican, but in Mexico...

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5Thank ITaveler
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear ITaveler, Thank you for your good comments. Don't hesitate to contact with us if we can help you with anything in the future, Best regards, Banesa Burque Resident Manager

Reviewed 5 April 2013

We stayed here for Christmas 2012 and new year. It was our first time to Mexico and we had such a good time we would go back tomorrow. All was great really friendly helpful staff, extremely clean everywhere the staff seemed to constantly be cleaning, huge variety of food with the buffet restaurants and book able restaurants and it was...

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5Thank Boof22
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Boof22, I am glad to know that you have had a great vacation with us. With best regards, Banesa Burque Resident Manager

Reviewed 4 April 2013

We stayed at the Grand Palladium Colonial from February 17th to March 3rd and there were 8 of us ranging in age from 30 to 64. We travelled for the first time on Air Transat and both flights were good and the flight staff were very pleasant. We booked USA Transfers (did seperate review for USA Transfers) so we wouldn’t...

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17Thank SilverBullet11
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear SilverBullet11, Thank you for your comments. I would like to comment that all the request are subject to the disponibility of the resort. We always try to do our best effort. I am sorry that in this case this was not possible. I will take note of all your observations and I will share this with the rest of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $297 - $740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take to much spending money as this hotel has so much to offer you don't really need it”
 of 5 bubbles teresatotalhair, 21 Feb 2017 | Read review
“Virtually all rooms surrounded by trees so no beach views. Requested upper floor and got third floor in Colonial Block 5 which was ideal.”
 of 5 bubbles PJM2110, 19 Feb 2017 | Read review
“Would look into block 3 in the Colonial side as it is easy to walk to things , but still not too close to be noisy.”
 of 5 bubbles cliffraggettbuilders, 7 Feb 2017 | Read review
“Try and get villa's 7,8 or 9 to be centrally located. Villas with lower numbers are further from the pools & beach. There are no elevators.”
 of 5 bubbles WarmthSeakers, 3 Feb 2017 | Read review
“In colonial section choose the Mayan suites”
 of 5 bubbles adrianarevakova, 30 Jan 2017 | Read review
5 of 5