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    Grand Palladium Kantenah Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    +1 866-685-8524
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    2017-12-03 2017-12-04
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    Traveller (7330)
    Pool & Beach (2022)
    Room & Suite (778)
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    Grand Palladium Colonial Resort & Spa
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    #6 of 22 hotels in Akumal
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    Grand Palladium White Sand Resort & Spa
    2,932 reviews
    #7 of 22 hotels in Akumal
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    Overview
    • Excellent60%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “ribs” (301 reviews)
    “mayan suite” (208 reviews)
    “beach bar” (272 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Kantenah Resort & Spa
    Special Offer: EXTRA SAVING:15%OFF!
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,829)
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    1 - 5 of 3,089 reviews

    Reviewed 5 days ago via mobile

    This was our first time at an all inclusive, we normally stay in a hotel and tour the local spots. It was disappointing. All the food whether in a restaurant or at the buffet was cold or luke warm. We had to constantly request hot...More

    1  Thank Laura S
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 4 days ago

    Dear Laura, Thank you for trusting us your first all-inclusive experience in the Riviera Maya. We are glad to know that you enjoyed the beauty of our beach with the amazing snorkeling spots, the comfort of our rooms and the fabulous location we have, close...More

    Reviewed 5 days ago

    This is our 5th time traveling to Mexico the last 4 years. We have previously stayed at Dreams resorts in Tulum and Puerto Aventuras. We fell in love with Akumal during our visits, so were excited to try this resort out. My husband and I...More

    Thank Cincoski
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 4 days ago

    Dear Guest, We appreciate that you gave us the opportunity to welcome you during your 5th trip to México. Thank you for highlighting the many aspects you enjoyed such as your snorkeling day in our beautiful beach, the different experiences with food, special drinks in...More

    Reviewed 6 days ago via mobile

    We had never stayed at a resort that was built in a mangrove before, but Grand Palladium did it well. The vibe was a mix of jungle, park, zoo, playground and luxury resort. Good buffets, bars and some great a la carte resaurants spread over...More

    1  Thank John Z
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 4 days ago

    Dear John, We are so pleased to hear that your first experience in Palladium was such a good one. Thank you for your kind words ro describe the existence of nature and wildlife alongside the hotel, that is carefully protected by our team. We appreciate...More

    Reviewed 1 week ago

    My girlfried and me stayed twelve days at Grand Palladium Kantenah. Overall it was one of the beautiful hotels that we had ever visited so far. The hotel complex is very large, so it's never crowded .. even at the main pool or the beach....More

    1  Thank Martin Armin K
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 6 days ago

    Dear Armin, Thank you for making us your first Mexican Hotel and for writing this lovely review, your English is flawless and so is your kind recommendations to other travelers! We are very pleased to know that you and your girlfriend had a great time...More

    Reviewed 1 week ago via mobile

    I gave this a mixed review because there is so much that is amazing about this resort. This review is about the travel club. For myself and my family this experience has been tarnished by our treatment from the travel club reservations and management we've...More

    Thank katdun44
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 3 days ago

    Dear Member, We appreciate that you share with us the experience you are currently experiencing with the reservations department of Travel Club. We have referred your case to the Membership Verification Manager, as we trust that he can help you appropriately with this situation. If...More

    Barcelo Maya Palace
    7,442 reviews
    #6 of 17 hotels in Puerto Aventuras
    7.3 km
     
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    13,297 reviews
    #70 of 212 hotels in Playa del Carmen
    24.0 km
     
    Grand Palladium Colonial Resort & Spa
    5,433 reviews
    #6 of 22 hotels in Akumal
    0.6 km
     
    Grand Palladium White Sand Resort & Spa
    2,932 reviews
    #7 of 22 hotels in Akumal
    0.3 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$236 - US$578 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Akumal
    • #5 Romantic Hotel in Akumal
    • #7 On the Beach Hotel in Akumal
    • #7 Spa Hotel in Akumal
    • #8 Family Hotel in Akumal
    • #8 Luxury Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 422
    • Reservation Options
    • TripAdvisor is proud to partner with Palladium Hotel Group, Expedia, Booking.com, BookIt.com, Priceline, Hotels.com, Hotwire, Orbitz, Travelocity, Evoline ltd, HotelsforEveryone, getaroom.com, Cancelon and TripOnline SA so you can book your Grand Palladium Kantenah Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Kantenah Palladium Grand ,
    • Grand Palladium Kantenah Hotel ,
    • Palladium Mexico ,
    • Palladium Grand Resort ,
    • Hotel Grand Palladium Kantenah ,
    • Palladium Kantenah ,
    • Grand Maya Palladium Riviera ,
    • Grand Palladium Kantenah Resort Spa ,
    • g Palladium Kantenah ,
    • Grand Palladium Mayan
    Add Photo Photos
    Traveller (7330)
    Pool & Beach (2022)
    Room & Suite (778)
    Dining (661)
    Hotel & Grounds (4233)
    Family and Play Areas (139)
    Bathroom (77)
    Business Centre & Event Rooms (19)
    Nearby
    Sponsored by:
    Grand Palladium White Sand Resort & Spa
    2,932 reviews
    .28 km away
     
    Barcelo Maya Palace
    7,442 reviews
    7.25 km away
     
    Grand Palladium Colonial Resort & Spa
    5,433 reviews
    .63 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    215 reviews
    5.23 km away
    Taverna Akumal
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    5.40 km away
    Royal Grill
    106 reviews
    5.05 km away
    Turtle Bay Bakery & Cafe
    1,635 reviews
    5.39 km away
    Nearby Attractions
    La Playa Xpuha
    695 reviews
    4.74 km away
    Akumal Beach
    11,320 reviews
    5.50 km away
    Bahia Divers
    252 reviews
    5.22 km away
    Cenote Santa Cruz
    563 reviews
    5.63 km away
    Ask a question
    Questions & Answers
    Sandra L
    23 November 2017|
    Answer
    Response from annoncapecod |
    No. Been gong there for 15 years. They have just upgraded most of their alcohol to premium. If you want a particular brand ask for it.
    0
    Votes
    KarenT-Milton
    17 November 2017|
    AnswerShow all 2 answers
    Response from KarenT-Milton |
    Thank you Annoncape. I will look into this. I appreciate your help, as we have never been to Mexico before. 😊
    0
    Votes
    Karon V
    13 November 2017|
    AnswerShow all 2 answers
    Response from Rosa R | Property representative |
    Hi Karon, We do have late check out, once you get to the resort and do check in make sure to inform our staff that you will be requiring it, as it depends of the availability of your room. However, my advise will be to... More
    2
    Votes
    Google Translation
    Room Tips
    "The regular rooms are fine, the suite just has a pull out bed. No ocean views at all."
    Read review
    "building 34 35 36 are all mayan suites that are close to the ocean and 3608 had an ocean view on the second..."
    Read review
    "Do not get a room near reception as the Music Blasts until 2am"
    Read review
    "We stayed in room 1315 & our view was just trees but I think all the rooms have the same view"
    Read review
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