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Grand Palladium Kantenah Resort and Spa

Booking.comUS$252*
View Deal
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$566*
US$252*
Great Deal
US$300*
US$257*
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,386 Reviews from our TripAdvisor Community

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Wisconsin
Reviewed yesterday NEW

This was our first experience staying at an all inclusive with our kids (ages 3 & 6). The resort was recommended by friends who have stayed here repeated times. Yes, it is a hike from the airport (about 1hour, 30 min), but we've been to Tulum before so we knew what to expect. Arrival - they took our bags and...

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Helpful?
Thank Caetano
Hartlepool
Reviewed 2 days ago NEWvia mobile

I have not even returned home yet but felt the need to write my review this is the 2nd time at this hotel and 5 star it is Service superb Food fantastic and great variety Complex so clean it is spotless Activities every minute of everyday I will defo return 1 small negative rooms could do with an update but...

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1Thank thai3
calmar,AB
Reviewed 3 days ago NEW

We booked the Kantenah, for our sons wedding April 30 to May 7 2017. We all got moved to the Colonial because of our sons up grade to a Maya suite. Does not matter it's all the same . This place is amazing, we've stayed at the sister resort in P. Vallarta they are similar, but this place excels. Mexico...

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1Thank downtime
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 3 days ago NEWvia mobile

We stayed at the kantenah resort, it was on the opposite side of the beach area- I asked when we checked in If they can get us something closer since I'm still recovering from a spinal injury and it's hard for me to walk around as much as anyone else can... but nope! The room was nice. I'm in my...

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Helpful?
2Thank A TripAdvisor Member
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear guest, We appreciate your comments and the fact that you took the time to share your impressions. We deeply regret not meeting your expectations regarding our service hours, food quality and attentions from our staff, but we specially feel very sad to read that the detail for your birthday was not of your liking. Thanks for your honesty when...

Clarkston, Michigan
Reviewed 4 days ago NEWvia mobile

If you have the chance to go to this resort, do It! Were buffet meals were the best. Entertainment was decent. Drinks were great. There was a bar at every pool. The beach was good even though my wife orders looks. We upgraded the room to have an outdoor shower. There was a slight mildew smell but that is normal...

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Helpful?
Thank Brian P
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Brian, Thank you for your fantastic review and kind recommendation to other travelers to visit our Grand Palladium Kantenah Resort & Spa. All this great team feels grateful and motivated to read your words. It is comforting to know that everything you experienced during your stay with us could be within reach of what you would have expected. We...

Reviewed 1 week ago via mobile

We stayed here for a family wedding from May 6th-May 13th. In general, it is a very nice resort. The grounds are beautiful, very well maintained and clean. The ocean is amazing, even though it was too wavy and windy to snorkel or do any other water activities. The pools are plentiful and we enjoyed swimming in the small pool...

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6Thank Hailey H
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Hailey H, Thank you for your nice feedback regarding your stay at the Grand Palladium Kantenah Resort & Spa. We trust that all you family enjoyed the wedding that you came for! It is wonderful to read the aspects of your stay that you enjoyed, thank you for highlighting our beautiful grounds, the amazing Caribbean ocean, and the kind...

Ontario, Canada
Reviewed 1 week ago

We just returned from our first trip to this resort, and Riviera Maya, on the 6th, and it could not have been more perfect! This is probably going to be long, but hopefully it will give some insight into what makes this resort unique. ARRIVAL/ROOM: We arrived at the resort just after 1, and were able to check in, but...

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6Thank sara_nicole_137
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear sara_nicole_137, Thank you for such a wonderful comment, we are honored to have been chosen not only for your first visit to Riviera Maya but also for you to celebrate your 5th Anniversary with your boyfriend at our Grand Palladium Kantenah Resort & Spa. It warms our hearth to read the incredible moments that you enjoyed, from a smooth...

Raleigh, North Carolina
Reviewed 1 week ago

having a suite on the beach directly behind La Jarra Beach Bar was not only perfect location, but we made some friends! Fernanda, Rod, and Irvine treated us like family and we were able to make friends with a couple who come every year just to use this beach bar! The Buffet food very good with a wide variety. Delicious...

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1Thank juliathrash
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear juliathrash, Thank you your excellent comments; it is a great satisfaction for us to know that your stay at Grand Palladium Kantenah exceeded your expectations. We will congratulate the incredible bartenders team that welcomed you and offer you big smiles with efficient attentions, and applaud the great attentions from Erika and we believe it was Francisco that also serve...

Reviewed 1 week ago

This is the perfect resort for everyone! We were offered something to drink and eat right at check-in and given a lift by one of the lobby carts right to our room. The room was very clean and air conditioned perfectly. I was nervous about travelling with a peanut allergy but all I had to do was present a special...

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Helpful?
1Thank Adam M
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Adam M, Thank you for the privilege of being your hosts for your first trip to Mexico, we are pleased to know that you and your family had a great time in our Resort. From your smooth check in, to our Palladium Dietary Card Program that worked just fine for you, giving you special attentions from our staff, to...

Reviewed 1 week ago via mobile

Their are so many positives I don't know where to begin! The ride may be long from the airport but definitely worth it! We arrived and check in was a breeze, we all stayed in the colonial section villas 1 and 3, rooms were beautiful, bed and pillows were very uncomfortable though, but who stays in the room! The buffets...

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5Thank Jacquelyn R
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Jacquelyn R, We are very pleased to read that your stay was successful and our Hotel the best place you have ever been, since we are passionate with our job and everything we do is to make you feel comfortable and pampered. On behalf of all the people working at Grand Palladium Kantenah we want to thank you for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $274 - $944 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pull out sofa is small - only for children or short adults! Request a room on the 2nd or 3rd floor to avoid ants & other critters.”
Caetano, 25 May 2017 | Read review
“Mayan Suite”
juliathrash, 15 May 2017 | Read review
“If you have tech devices bring a small lead cord with multiple plug ins as the rooms only have one power outlet in the bathroom.”
Zeke234, 6 May 2017 | Read review
“WE were in Villa 43, a good spot, close to the main lobby & restaurants. Also not too far from the beach & pool.”
AlB206, 5 May 2017 | Read review
“no view from any balcony just jungle”
AdnilAylmer, 5 May 2017 | Read review
5 of 5
Booking.com
US$252* /night
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Expedia.comUS$300
Bookit.comUS$257
AMOMAUS$566
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*Disclaimer
Prices are for 1 room, 2 adults
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