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Grand Palladium Kantenah Resort and Spa

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#6 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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4,967 Reviews from our TripAdvisor Community

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Showing 2,752: English reviews
Wadena, Saskatchewan
Reviewed yesterday NEW

There are many many many things to recommend this resort the abundance of space,restaurants,pools and beach. The fact that you can drink the water from the tap , the shade so that you can stroll from place to place without getting sunburned. The great food the attention to preparing gluten free for my wife. We enjoyed everything at the resort...

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2Thank Duckconsultant
Reviewed yesterday NEWvia mobile

The teen club and kids club where great for the kids to do during the day and pau nury was really good with helping us out with the teen club and kids club I would recommend this resort to anyone.....

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1Thank Joshua M
Germantown, Wisconsin
Reviewed 2 days ago NEW

This visit in early November was our third time at this resort (fourth at a Palladium property) and it remains a beautiful AI with plenty to do around the resort. The entire complex is very large with winding walkways all over the place, but there are constantly "trains" to shuttle people around to various locations in the resort if needed...

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Thank dr_j_now
Regina, Canada
Reviewed 3 days ago NEW

My husband and I booked this all inclusive resort for a vacation. We really just wanted to get away for a week and relax. We upgraded our room to a Mayan Suite, which is close to the beach and the water. This was a real treat for us and our first real vacation without our kids. When we arrived at...

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4Thank Fair_vacation
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Fair_vacation, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion with the travel community of Tripadvisor. Your valuable feedback is appreciated as an important source of information about how we can improve our facilities and service. We are involved in several new projects in the resort like the new snack restaurant Las...

Toronto, Canada
Reviewed 4 days ago NEW

We arrived for our 10year anniversary, we booked the upgraded Mayan suites in kantenah. When we checked in we found out they put us in a Mayan suite in the colonial side. We asked to be moved to where we booked and were told there wasn't a room available till the next day. Our room for the night was in...

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3Thank Ashley G
Denver, Colorado
Reviewed 4 days ago NEW

This is a long review. Written less than 24 hours after leaving the resort. I hope this is helpful for any first-timers to Grand Palladium and to Mexico as well. Me: I am American and I travelled with my wife celebrating an anniversary. First things first – the Cancun airport and customs. When you fill out your immigration sheet on...

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8Thank shishikabob
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear shishikabob, Thank you for choosing Grand Palladium Kantenah Resort&Spa and for sharing your detailed opinion with the travel community of Tripadvisor. We work to make our guest happy and we are glad to read that you have spent a wonderful time at the hotel. We also appreciate your suggestions as a valuable source of information which helps us to...

Calgary, Canada
Reviewed 4 days ago NEW

We stayed in a Mayan Suite, close to the beach and the shelter for the sea turtles. Access to lounge chairs was never an issue, even in the afternoon. The room was clean when we arrived and it was kept that way for our 10 day vacation. Towels and linen were changed regularly. One day the mini bar was not...

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2Thank Normary2015
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Normary2015, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion with the travel community of Tripadvisor. We are very happy to know that you are planning to return to this resort. We work to make our guest happy and we are glad to read that you spent a great time with us...

Calgary, Canada
Reviewed 1 week ago NEW

everything was awesome the waitresses Maria and Denise are so good never short of a drink just so kind and always smiling and joking with you love there personality just cant say enough about them everyone is always looking for them this is our 5th year there

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Thank 214travellers
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear 214travellers, Thank you for choosing Grand Palladium Kantenah Resort&Spa again for your vacation and for sharing your valuable opinion with us and the travel community of Tripadvisor. Your kind words about the service of our staff and especially the service of Maria and Denise are the best feedback we can receive. We are very happy to receive repetitive guest...

Reviewed 1 week ago

You and your kids, grandparents, cousins, significant other or friends need to get on a plane and get here immediately! Best resort ever. ENORMOUS doesn't even begin to describe it. Loved the beach, the staff, the food, the activities, the coolest ever snorkelling in the Salt Water pool. The wildlife, the 4 enormous lobbies that were stunningly beautiful. UGH! Just...

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1Thank Lindsay G
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Lindsay G, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your family vacation and for sharing your opinion with the travel community of Tripadvisor. We are happy to read that you have enjoyed the beach, the staff, the food and the activities. Your kind words are the best feedback we can receive and we will continue working in...

Reviewed 1 week ago via mobile

I have never actually written a review because every resort somone finds positives and negatives however I feel this should be shared. I'm actually currently here for another 3 days however I felt this could not wait... I booked this hotel to propose to my girlfriend. I was extremely excited I went through extensive planning that took over 3 months...

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Thank Mike S

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $305 - $866 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotels.com, Travelocity, Booking.com and Jetsetter so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
508 questions
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“E-mail your room request ahead of time (Google Palladium Addict for further info). They seem to try hard to accommodate requests.”
 of 5 bubbles dr_j_now, 8 Dec 2016 | Read review
“Mayan Suite - we loved it. We had a ground floor room, necessary for accessibility. Ours was no more than a 100 yards from the water.”
 of 5 bubbles Normary2015, 6 Dec 2016 | Read review
“All rooms have jungle views, not disappointing at all! Too much beautiful wildlife like colourful birds visit to not enjoy! Just fabulous”
 of 5 bubbles lindsayg930, 2 Dec 2016 | Read review
“Top floor rooms have vaulted ceilings which just add to the design. Also it offers a view over the tree canopy”
 of 5 bubbles 81reinhardm, 2 Dec 2016 | Read review
“Rooms on the ground floor are musty smelling”
 of 5 bubbles RhondaEF, 25 Nov 2016 | Read review
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