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Grand Palladium Kantenah Resort & Spa

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Traveller (7856)
Pool & Beach (2106)
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Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“grand palladium”(567 reviews)
“ribs”(309 reviews)
“mayan suite”(212 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer:EXTRA SAVING:10%OFF!
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer:EXTRA SAVING:10%OFF!
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,151)
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All reviewsgrand palladiumribsmayan suitebeach bara la carte restaurantsel doradofishthe salt water poolmain poolthe white sandscolonial lobbyoutdoor showerspa poolpunta emiliajunior suitewhite partymake reservations
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11 - 15 of 3,229 reviews
Reviewed 2 weeks ago

We spent a wonderful 2 weeks here with our daughter son in law and grandson aged 2 and a half. It is extremely large but we loved it. The grounds are fantastic with plenty of wildlife and beautiful flowers. I don't think I've ever taken...More

3  Thank faxfan2016
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 weeks ago

Dear faxfan2016, It was a pleasure to honor your trust, by giving you and your family the memorable holiday trip you deserve in our Caribbean paradise. Thank you for selecting our Grand Palladium Kantenah for your holidays in the Caribbean and for kindly sharing the...More

Reviewed 2 weeks ago

We just return from our vacation in Kantenah and very disappointed. The service in La Carte restaurants is the worst service i have ever seen! And the food is also,its all cold i try to get pizza it was cold and couldn't eat. The room...More

6  Thank dinara2005
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 weeks ago

Dear dinara2005, Thank you for your preference when making our Grand Palladium Kantenah, your chosen Hotel for your Caribbean holidays. On the one hand, we are glad to know that you found beauty in our facilities, including pour precious beach and pools, we are very...More

Reviewed 2 weeks ago

We enjoyed our December 2016 visit to this resort so much, we returned for a week starting 09 December 2017. We booked the room category Mayan suite because we had liked it so much the previous year. It did not disappoint. We requested the second...More

2  Thank NSplover
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 weeks ago

Dear NSplover, First and foremost, thank you for your good comments and feedback from your 2nd stay with us in December at Grand Palladium Kantenah. We feel glad to realize that you did have the wonderful vacations expected, particularly enjoying once more the comfort and...More

Reviewed 3 weeks ago

From the time we checked in until the time we left the staff bent over backwards to help you with anything. the complex is big and spread out but if you needed to get to another section of the property the carts were running all...More

2  Thank Randy D
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 weeks ago

Dear Randy, Thank you for selecting our Grand Palladium Kantenah for your holidays at the Riviera Maya. We are glad to know that you enjoyed our beautiful property, our all-inclusive services, our delicious food options and the fun activities with our entertainment team. We will...More

Reviewed 3 weeks ago

Wonderful place for a relaxing week! Rooms could use a little updating, but overall were nice and clean. Had one issue, with insects in the bathroom, but housekeeping came immediately and problem was solved. Lots of walking, but trams were easy to catch. Seaweed, was...More

Thank andrea d
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 3 weeks ago

Dear Andrea, We are so glad to read that you vacation in our Grand Palladium Kantenah, was great opportunity to relax and enjoy the sunny days at the Caribbean! Thank you for sharing your comment in Trip Advisor, your honest opinion truly helps other travelers...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$200 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#8 Luxury Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#8 Luxury Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7856)
Pool & Beach (2106)
Room & Suite (910)
Dining (681)
Amenities (306)
Family and Play Areas (159)
Business Centre & Event Rooms (21)
Questions & Answers
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Heather K
May 17, 2018|
Answer
Response from annoncapecod |
Lots of kids food from chicken nuggets to burgers, pasta. Lots of fruit, ice cream.There is a kids menu you can ask for.
-1
Votes
Suzanne_and_family
May 7, 2018|
AnswerShow all 9 answers
Response from SBurke3 | Reviewed this property |
The shade part should be no trouble, but this resort is quite large. The last time we were there I did have my parents with me (late 60’s) and there was no issues. Also consider the fact they do have carts that run all day... More
1
Vote
Latoyia M
April 24, 2018|
AnswerShow all 6 answers
Response from srlbjl63 |
The adults only pool is open until midnight and the bar is open until then as well...
1
Vote
Room Tips
"Mayan suites at Kantenah."
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"The Mayan Suite room category is right on the beach"
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"All rooms are jungle view and small buildings so any unit should be fine VERY LITTLE NOISE"
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"We had requested a higher floor, but got a ground floor and is was pretty quiet."
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