We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Palladium Kantenah Resort and Spa

CancelonUS$196*
View Deal
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$427*
US$196*
Great Deal
US$300*
US$300*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,379 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Palladium Kantenah Resort and Spa
See the most recent reviews
Showing 2,942: English reviews
Toronto, Canada
Reviewed 2 weeks ago

I spent a week at this resort with my husband and 6 month old son over Easter. We were initially supposed to stay at Now Sapphire but due to a mix up by Expedia, they cancelled our reservation and had to scramble to find us somewhere else to stay the day before we left. We were therefore extremely hesitant about...

 Report
Helpful?
3Thank Marisa M
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Marisa M, We are glad that your stay despite not being planned at Grand Palladium Kantenah was very satisfactory, and above all, that your impression was so good, that you approved us as your new favorite chain for your next child friendly Family trips on future holidays. Thank you for sharing with us your experience, we feel sad for...

Albany, New York
Reviewed 2 weeks ago

My wife and I just spent two wonderful weeks here and would have stayed longer had the resort not been sold out for the Easter Holiday.Having made friends with almost all of the staff in a matter of days and made to feel like part of a family I was disappointed to leave. That being said; I was still surprised...

 Report
Helpful?
1Thank Zeke234
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Zeke234, We are delighted to read such a splendid holiday experience and feel honored to have become the best resort you have ever visit at the Riviera Maya. Thank you for transmitting the affection received from our staff, and the wonderful jewels you have encounter in the different areas, from Froylan to Antonio and the rest of the team...

Hamilton, Canada
Reviewed 2 weeks ago

We completely enjoyed our fabulous week at the Grand Palladium Kantenah resort. April 22- 29. The palladium is located approx. 1 hour south of Cancun, so it does take a little while to get there from the airport depending on traffic. The check in was fast & efficient, but it all depends on how many people arrive at one time....

 Report
Helpful?
2Thank Al B
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Al B, Thank you for taking the time to share with detail your splendid experience during your visit to the Riviera Maya in our Resort Grand Palladium Kantenah. From your airport transportation, to smooth check in, comfortable clean room always thanks to excellent Lilia and her towel decorations, to great food at restaurants and fantastic time by the beach...

Aylmer
Reviewed 2 weeks ago

As someone who prefers smaller resorts such as Akumal Bay Beach and Wellness - 300 rooms - I really enjoyed Kantenah part of 4 large areas of the Grand Palladium. It is very eco - environmentally friendly. I was pleased to discover that I could walk from my room to the lobby,beach, buffet and all parts of Colonial without using...

 Report
Helpful?
Thank AdnilAylmer
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear AdnilAylmer, Thank you for sharing your first experience in our resort, we are very glad to know that you had the opportunity to visit us during this special wedding and you were pleasantly surprised with our services especially for the kind and helpful attentions of our staff. We are grateful for your detailed description of your experience, and for...

P.E.I.
Reviewed 2 weeks ago

The resort is a very large complex. One of the wonderful things about this resort you can download app to book all restaurants,look at activities, plus other useful things. The property is very clean,food is amazing, staff are excellent,the trolleys are always there when needed. The front desk staff are there for you and are very helpful. The music is...

 Report
Helpful?
Thank rumbo
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear rumbo, Thank you for coming for this wonderful wedding in our Grand Palladium Kantenah Resort & Spa. All this great team feels grateful and motivated to read your words. It is comforting to know that everything you experienced during your stay with us could be within reach of what you would have expected, from excellent staff service, to amazing...

Reviewed 2 weeks ago via mobile

We came here with a group of 10. The food was fantastic. The beach was beautiful and the resort was huge. Lots of stuff to do. Very clean. We did the Segway tour the first day which took us on a tour of the resort. If I didn't do the Segway tour I probably wouldn't have known about some of...

 Report
Helpful?
1Thank Jennifer B
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Jennifer B, Thank you for selecting our resort to spend your vacation time with all your group at Riviera Maya. We really appreciate your excellent comments, it is a great satisfaction for us to know that your stay at Grand Palladium Kantenah exceeded your expectations regarding our food selection, beautiful beach, activities for entertainment, clean and well-kept facilities. It’s...

NJ
Reviewed 2 weeks ago

What an AMAZING vacation. 6 couples vacationed at the Grand Palladium Kantenah for a 50th birthday celebration. Everything about it was spectacular, the beach, the pool, the food EVERYWHERE, the service & servers, the cleanliness (the rooms were always spotless). We were treated like kings and queens the entire week. We had “Happy Birthday” serenades practically every night at dinner....

 Report
Helpful?
1Thank DD C
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear DD C, Thank you for giving us the privilege to host this wonderful 50th birthday celebration with all your group. At Grand Palladium Kantenah we strive every day to distinguish ourselves by our service attitude and we are always happy to see guests enjoy their special moments with us. Thank you for your kind and honest remarks about our...

Georgetown, Canada
Reviewed 2 weeks ago

The property is beautiful and there is lots to do. Staff are very friendly. They have Palladium Travel Club where they do presentations(Time Share) We spent 2 hours at this so we could could get a sense of the value of their package and amenities. At the end of the presentations, they gave us a Gift certificate worth $200 usd...

 Report
Helpful?
5Thank Allan G
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Allan G, Thank you for sharing your overall experience in our resort. First of all we appreciate that you mention your satisfaction with our resort facilities and kind attentions from our staff, however we feel very sad to know that you left with a bad impression for the difficulty that you experienced trying to use the gift your received...

Cornwall, Canada
Reviewed 2 weeks ago

Stayed at the kantenah for 9 days April 18 to 27th...It was a beautiful resort..large but that was fine for us...if u have trouble walking always transportation available to get u from one place to another...The people working at the resort are hardworking and wonderfully pleasant to speak with...Our room was a deluxe..In the 4400 block...it was well kept..our maid...

 Report
Helpful?
Thank Debra T
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Debra T, We are so happy that you found the opportunity to visit our Palladium destination here at beautiful Riviera Maya and were very satisfied and had an excellent and relaxing holiday experience. Thank you for sharing your overall vacation time, from your great room location and cleanliness, to delicious food at the buffet, and your favorite a la...

usa
Reviewed 3 weeks ago

Our group of 28 spent the week at the Grand Palladium Colonial as the Kantenah was full. Either facility is great. Food, beverages, activities, entertainment and service are the best. We ate at most all the specialty restaurants and give them high praise. The shows were done with great attention to detail. Our plan is to go to another GP...

 Report
Helpful?
1Thank hairdoer
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear hairdoer, Thank you for making us your number one choice when visiting beautiful Riviera Maya, it was a pleasure to host your group holiday and we are very pleased to know that you had a very enjoyable week. At Palladium we believe that every aspect is important from food and drinks, to entertainment activities and shows, so we give...

7,504 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6609)
Viewed
Hotel & Grounds (1436)
Viewed
Family/Play Areas (105)
Viewed
Pool/Beach Area (1730)
Viewed
Dining (388)
Viewed
Room/Suite (479)
Viewed
View from Room (76)
Viewed
Bathroom (72)
Viewed
Business Centre/Function Rooms (18)
Viewed
0:31
Videos (3)
Viewed
Other (2302)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (878)
Viewed
Amenities (306)
Viewed
Beach (26)
Viewed
Junior Suite King (59)
Viewed
Los Rocas Saltwater Pool (25)
Viewed
Main Pool (37)
Viewed
Mayan Suite (69)
Viewed
Dining (214)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (58)
Viewed
The Hotel (60)
Viewed
Waterpark Kids Pool (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (2)
Viewed
Room/Suite (3)
Viewed
Dining (8)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Akumal
0.5 km away
Grand Palladium Colonial Resort & Spa
10.1 km away
Grand Bahia Principe Coba
9.0 km away
Grand Bahia Principe Tulum
Show Prices
Show Prices
Show Prices
0.4 km away
Grand Palladium White Sand Resort & Spa
1.5 km away
Grand Sirenis Riviera Maya Resort & Spa
10.0 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
8,353 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $270 - $1,045 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, BookIt.com, Hotels.com, Hotwire, TravelUp, Cancelon, Priceline, Evoline ltd, getaroom.com, TripOnline SA and Hotel.de so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
728 questions
Ask a question

See all questions (728)

Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mayan Suite”
juliathrash, 15 May 2017 | Read review
“If you have tech devices bring a small lead cord with multiple plug ins as the rooms only have one power outlet in the bathroom.”
Zeke234, 6 May 2017 | Read review
“WE were in Villa 43, a good spot, close to the main lobby & restaurants. Also not too far from the beach & pool.”
AlB206, 5 May 2017 | Read review
“no view from any balcony just jungle”
AdnilAylmer, 5 May 2017 | Read review
“I think being close to lobby area is a better choice, we were in building 42. Easy access to everything.”
rumbo, 5 May 2017 | Read review
5 of 5
Cancelon
US$196* /night
View Deal
Expedia.comUS$300
Orbitz.comUS$300
PricelineUS$427
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates