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Grand Bahia Principe Tulum

#11 of 23 Hotels in Akumal
Certificate of Excellence
20/06/2017 21/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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12,114 Reviews from our TripAdvisor Community

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Montreal, Canada
Reviewed 2 days ago NEW

Last week we got married à the Grand Bahia Principe Tulum, we chose the Mayan Ceremony for our symbolic wedding… it was amazing! Andres was our wedding planner and he was just perfect! He was always there for us, quickly answered our e-mails, helped us and guided us very well with the different decision. We chose to have the wedding...

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Helpful?
Thank 78Frimousse
Management response:

Dear Guest, We are pleased to know that we have met your needs as expected, just as we are pleased to read that you have enjoyed an unforgettable ceremony! It has been a pleasure for us to have given you excellent customer service, your comments are very valuable to keep improving day by day. We look forward to your return...

Ottawa
Reviewed 2 days ago NEW

We went to vacation at GB Tulum first week of April 2017 with a group of 10 people; We all had a great time, beautiful weather, good food, good drinks; all in all a good experience. TIPS: book your a la cartes as SOON as you get in, especially if you're a big group of people going. We were there...

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Helpful?
Thank strot
Management response:

Dear guest, We appreciate your choice, thank you very much for reminding us and for writing your review. It has been a great pleasure to read that you enjoy the time you spend with us. We value too much the suggestions and comments to improve day by day, we thank you to make us arrive your observations. We hope to...

Peterborough, United Kingdom
Reviewed 3 days ago NEWvia mobile

Myself and my girlfriend visited GBP Tulum last year, we had the option between Tulum and Coba and we are so glad we pick Tulum. Cobs is where all the families seem to be situated and it does not have a beach so everyone from Coba had to come to Tulum anyway. We found the service to be exceptional and...

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Helpful?
2Thank crcarter123
Management response:

Dear guest, Thank you very much for taking the time and writing your impressions about your stay at our hotel. It has been a great pleasure to read that you enjoy the time you spend with us. Hoping to have the pleasure of serving you again and providing the service you already know we said goodbye wishing you an excellent...

Red Deer, Canada
Reviewed 3 days ago NEWvia mobile

Ok so my hubby and I along with our 11 year old daughter stayed here from May 15-22 and we had a great vacation.BUT there were some things that bring the ratings down to the point that I wouldn't return. I'll start with the good Beach: yes there's seaweed but it's not the resorts fault. The staff bust their butts...

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Helpful?
2Thank kerisosh
Management response:

Dear guest, Thank you very much for taking the time and writing your impressions about your stay at our hotel. It has been a great pleasure to read that you enjoy the time you spend with us. Hoping to have the pleasure of serving you again and providing the service you already know we said goodbye wishing you an excellent...

Greater Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

This is a massive hotel complex but each section looks much the same.food is good. Staff excellent. Room was clean and comfortable. I would have preferred something a little more intimate but for those who want a large hotel this is perfect. There were electric buses to take you around the resort if you didn't want to walk. It's right...

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Helpful?
Thank Hilary M
Management response:

Dear guest, We thank you very much for taking the time to remind us! Thank you for your good comments about the staff, we are glad that the service offered has been hoped for and that you have enjoyed our variety of food, as well as our variety of wildlife around our facilities. We look forward to seeing you soon...

SURREY
Reviewed 3 days ago NEW

We really enjoy our vacation there, the staff is very kind and always trying to give you the best possible service. I strongly recommend this resort. The location is not great as is about 1.5 hours from Cancun but it is totally worth it. Great food and amenities.

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Helpful?
Thank Salvador b
Management response:

Dear guest, We appreciate your choice, thank you very much for reminding us and for writing your review on TripAdvisor. It has been a great pleasure to read that you enjoy the time you spend with us. Hoping to have the pleasure of serving you again and providing the service you already know we said goodbye wishing you an excellent...

Winnipeg
Reviewed 3 days ago NEW

My wife and I were at the Tulum resort from May 3 – 10 for a wedding. We were in villa 22 which is right beside the quiet pool and La Gran Tortuga ala carte. We had a beautiful view of the ocean from the balcony. The weather was hot and humid, but the air conditioner worked well in our...

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Helpful?
Thank ThurmanHofF
Management response:

Dear guest, We appreciate your choice, thank you very much for reminding us and for writing your review. It has been a great pleasure to read that you enjoy the time you spend with us. We value too much the suggestions and comments to improve day by day, we thank you to make us arrive your observations. We hope to...

Falkirk
Reviewed 3 days ago NEW

Just returned, booked it as niece was getting married there and my big birthday co-incided, so why not! Probably wont return back tho although it was good and I did enjoy it, but I wasn't wow-ed. Everything was just ok. Grounds are immaculate, one of the best things about the place. Food was good, lots of Al a carte to...

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Helpful?
Thank Susan C
Management response:

Dear guest, First of all thank you very much for being with us and taking the time to write your impressions and suggestions to improve the service we offer. We were very worried to know that their experience was disappointing and we felt very sorry that we could not meet their expectations. We will check all the points mentioned in...

Reviewed 3 days ago NEWvia mobile

This is our second time at the Tulum. We learned that the Akumal is no longer a part of the Coba Tulum resort. It is exclusive. You can upgrade for 30 USD per night per person or pay 15 USD per person for the day. I spoke to one guest who said it was cheaper to book the Akumal online...

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Helpful?
Thank TanjaB
Management response:

Dear guest, Thank you for sharing your experience. The observations of our guests are of vital importance, as they allow us to learn and improve our service, in order to achieve the satisfaction of our guests and create unique experiences. Be assured that your notes have been shared with the Departments involved in order to take immediate corrective action. We...

Newport, Wales, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just got back from a two week stay at the tullum. Had a fantastic time read a few reviews before we went about people criticising the buffet restaurant there's plenty of choices and the food is great, these people must have a wide choice of meals at home for dinner. Thought the bars could have stayed open till 12 o'clock...

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Helpful?
1Thank Andy T
Management response:

Dear guest, Thank you very much for taking the time and writing your impressions about your stay at our hotel. It has been a great pleasure to read that you enjoy the time you spend with us. Hoping to have the pleasure of serving you again and providing the service you already know we said goodbye wishing you an excellent...

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20/06/2017 21/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $233 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 978
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#8 Top resorts Hotel in Akumal
#9 Spa Hotel in Akumal
#9 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
2,118 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask your travel agent (if you're going through a company) to request an oceanview room.”
strot, 24 May 2017 | Read review
“We were in room 2226 which had a lovely view of the ocean and pool.”
ThurmanHofF, 23 May 2017 | Read review
“1212 is best room but loud as 2am bar is right near it”
Bockmaster, 21 May 2017 | Read review
“Avoid Rm 3506 - possible bed bugs. Rm 3803 had a defective air conditioner and smelled moldy.”
Scrapchick2, 19 May 2017 | Read review
“Top Floor, Villa #1, Ocean view, Room # 0125, Great AC”
jlapa127, 19 May 2017 | Read review
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