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Grand Bahia Principe Tulum

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#8 of 22 Hotels in Akumal
Certificate of Excellence
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11,496 Reviews from our TripAdvisor Community

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Showing 7,655: English reviews
Dudley, United Kingdom
Reviewed 2 December 2013

stayed at the Grand Bahia Principe Tulum nov 2013 and wow what a surprise !! please do not listen to negative feedback comments regarding this hotel because I assure you there is nothing to complain about !! we were greeted by the most friendly and polite staff you could wish for and quickly shown to our room 2816. room was...

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Helpful?
4Thank nicenurse63
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us. Your experience is a true testament of the dedication of our staff to ensure that you have all the necessary ingredients for an unforgettable vacation. The fact that we continue to receive positive reviews...

pennsylvania
Reviewed 2 December 2013

We just returned from a week at the Principe Tulum. Our family of 4 including 2 teenagers had a fantastic time. It felt like our own little piece of paradise. Everything I read on here helped us to be prepared for the little things that could go wrong. Nothing was wrong though! I will break it down into different areas...

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3Thank midmiller
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We want to express our appreciation for sharing with us and with other Trip Advisor Users your feedback regarding your visit to Gran Bahia Principe Resort. The comments and suggestions we receive from our guests are very important to maintain the quality and service in the Gran Bahia Principe Riviera Maya Resort. We are honored that you...

London
Reviewed 2 December 2013

I chose this hotel as my friend had been there last year. The flight is long but when you arrive it is well worth it there were no problems checking in and we were soon in our room block 18 top floor with a view to the sea the rooms are large with good size beds and a good bathroom...

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1Thank tommyfLondon
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Estimated Tommy: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Hotel. We appreciate that you have allowed us the honor of serving you in such a special occasion....

Buffalo, New York
Reviewed 2 December 2013

Gran Bahia Principe offers three four-plus star resorts in Akumal, a bit south of the Mayan Riviera. So, you can imagine that getting there takes over 1 1/2 hours from Cancun Airport. Not terrible, but if you are tired from traveling, well…whatever. GBP Tulum is perhaps the most impressive of the three resorts in Akumal. The lobby, which becomes a...

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1Thank Firstwebcam
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: On behalf of all the hotel staff; thank you for your informative review. We were delighted to hear that you had a wonderful vacation with us. At the Bahia Principe Riviera Maya Resort we take pride in offering our guests good accommodations and the very best in food and beverages. Being a three hotel complex us the...

London, United Kingdom
Reviewed 1 December 2013

We arrived at the hotel after our 13 hours travelling. We were greeted with smiles and lobby staff who made our entrance into the hotel an easy one. When we made it into the reception lobby of Tulum we were offered a lovely cool beverage which was extremely refreshing, we were wary as it was a slush which had ice...

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Thank stephanie d
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Stephanie: We are very happy to have had the opportunity of hosting you. The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Bahia Principe Riviera Maya Resort. It is very nice to read that...

Nottingham, United Kingdom
Reviewed 1 December 2013

We were revisiting guests to The Grand Bahia chain and this was our second visit to the Tulum in Mexico resort . We went with two friends despite previously encountering problems at this resort . On our previous visit we had requested one of several blocks near to the quieter pools 12,13,14,15 or 16 and despite requesting linked rooms as...

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1Thank Tracy W
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Tracy: First, thank you very much for choosing Gran Bahia Principe Tulum Resort again and taking the time to write your impressions and suggestions for improving the service we offer. We are glad to know that after all your stay was a great experience and that you had enjoyed your selves. We hope that you will not hesitate in...

Hartlepool, England
Reviewed 30 November 2013

Fab place, fab weather, fab food, what more can I say :D The food was lovely, make sure you book into as many restaurants as you can when you first get there. The food in the buffet was beautiful and I always found something I liked (I'm a very fussy eater) but the a la carte restaurants were superb. We...

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1Thank TheLadyChris
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We are glad to know that Bahia Principe Riviera Maya Resort was a good host for your group during your vacation. Thank you for giving us your nice feedback about the time you had here and the activities that you had enjoyed. I believe that your suggestions will be very useful for other readers. We do look...

Reviewed 28 November 2013 via mobile

So when my grandparents told myself and family that we would be going on a family holiday we couldn't believe it there was 17 of us that went and everything was arranged prior our arrival! My grandparents highly rate and recommend this hotel and this resort, they have been several times and are now VIP ! Great food, amazing service,...

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1Thank Carole D
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Carole: Bahia Principe Riviera Maya Resort thanks you for providing us and other TripAdvisor users with your kind feedback and recommendations. It is nice to know that our guests take their time to express their impressions. We take pride in offering our guests comfortable accommodations and the very best in food and beverages. We are glad to know that...

Montreal, Canada
Reviewed 28 November 2013

This is our second time At the Grand Bahia Complex. Our first stay was at the Coba, and this time we booked the Tulum. In all, we have stayed with the Bahia chain 7 times in different locations. Check in went well. We stated that we were repeat guests and asked for an upgrade. We were not given an upgrade,...

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4Thank Shelley P
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Shelley: On behalf the Management and all the staff of the Grand Bahia Principe Tulum Resort, we would like to send you our warmest appreciation for choosing our hotels for your previous holidays. We thank you for letting us know your observations. Nevertheless, we do hope that you took treasured moments from your vacation at Grand Bahia Principe Tulum...

London, United Kingdom
Reviewed 28 November 2013

I've just returned from a holiday of a lifetime, there isn't one thing i can complain about even though I'm usually quite a complainer. Everything about this holiday was above and beyond what I expected. The Hotels was beautiful, the food was exceptional and the staff did everything to make you happy. All the staff was always happy and helpful...

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Helpful?
2Thank Rachael M
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Rachel: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. We thank you for your support and above all your recommendation that makes our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $248 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,837 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a sea view.”
 of 5 bubbles mark_bath48, 22 Jan 2017 | Read review
“Ask for a top (second) floor and a sea view but avoid Villa 24 as this has a motor on the roof and this constantly runs noisily”
 of 5 bubbles rogerr648, 20 Jan 2017 | Read review
“Large resort and trolleys can be full at peak times. Request room nr pool and amenities if mobility problems”
 of 5 bubbles fourpens, 19 Jan 2017 | Read review
“if your ocean view top floors are your best shot”
 of 5 bubbles lovecancun2015, 17 Jan 2017 | Read review
“Hacienda area seems quieter. We were on the 2nd floor and had beautiful views”
 of 5 bubbles groovyjo, 17 Jan 2017 | Read review
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