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Grand Bahia Principe Coba

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#11 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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12,793 Reviews from our TripAdvisor Community

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Showing 9,133: English reviews
Reviewed 18 August 2013 via mobile

My wife and i went to this resort in April of this year. It is a very clean well maintained resort. The food at the buffet and specialty restaurants are very good and the selection is great. The rooms were clean and the staff around the resort are very freindly and helpful if needed. We had a great time and...

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Helpful?
Thank TheTravellingMonks
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you for taking time sharing your opinion. We are glad that we fulfilled your expectations and your stay was incredible. You will always be welcome by the staff at Bahia Principe Hotels & Resorts. A kind regards, Nayma S. Amabiles Grand Bahia Principe Coba

Doylestown
Reviewed 18 August 2013

Good things: Pretty location, lovely beach (crowded though) with great snorkeling on site, food very good and varied at buffets for an all inclusive, service staff friendly, good transportation available for a big resort. Drinks flowed freely and they were good and not watered down. Most of all, managers and chefs at buffets and restaurants went out of their way...

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4Thank EHS3000
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all, we would like to thank you for taking time to write your feedback. All comments and suggestions are very important for us because our guests are the best supervisor we have. We are delighted that you had spent your holidays with us and that you enjoyed your visit at our facility. We are very...

Blackpool, United Kingdom
Reviewed 18 August 2013

The hotel staff amazing,when my hubby collapsed at dinner from stomach bug they responded with a doctor and ambulance,be aware the doctor doesn't deal with your insurance you have to pay and claim back(tomorrow's job) 500 pounds but worth it as he fixed my hubby.5 out of 6 caught the bug.if you don't like crowds don't book here.we won't be...

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Thank mitchyvall_11
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you very much for your comments and for choosing us. We are really sorry for the inconvenient with your husband and we are happy that he is healthy now. Nevertheless it is important to remark that traveling can increase your chances of getting sick because the body needs time to adjust to water, food and air...

Wark, United Kingdom
Reviewed 18 August 2013

We have just returned from Gran Bahia principe and had a lovely time, we stayed in the coba section. We are a family of four, children aged 16 + 13, kids loved it, staff couldn't do enough to help. The rooms were a good size but could do with a little makeover as they were looking a little worn in...

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Helpful?
2Thank Susan K
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Susan, It is a pleasure to read your review regarding your stay at Bahia Principe Hotels & Resorts. It is very rewarding that your vacations were gorgeous because it shows us that our effort worth it. We are also happy that you enjoyed our facilities such as the A la Carte Restaurants. Your suggestions are more than welcome. We...

Edinburgh, United Kingdom
Reviewed 18 August 2013

Holiday in Mexico was great hotel staff amazing unlike Kia the thompsons rep who thought she was just there to sell trips she is so rude to customers when people have a problem she dose not care she told me she dose not get paid enough for customers to have problems she really need to go on a customer care...

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1Thank Debbie T
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Debbie, Words like yours make our effort worth it, that is why on behalf all the Bahia Principe Hotels & Resorts’ staff we would like to thank you. It is a pleasure to know you enjoyed your holidays and we made you feel comfortable and enjoyed all the facilities. We are really sorry for the inconvenient with the reps....

Calgary, Canada
Reviewed 18 August 2013

Currently we are at this resort and have been dealing with the guest services over transferring out. They would not accommodate us as they are saying they cannot prevent ladies from going topless at the beach. I have stayed in over 11 different resorts in mexico and this by far has been the worst experience we've had... hence the reason...

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Helpful?
Thank Najestic786
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to thank you for the time you took to share your opinion about your stay with us. It is delightful that you enjoyed your stay and our facilities pleased you. We are really sorry for the inconvenient that you mentioned. Actually, it is a family resort that is why we have...

Brampton, Canada
Reviewed 18 August 2013

While this property is beautiful with many animals and pools, it's was not what I was expecting. The property is a bit farther away from the beach and the hotel provides cart transport however the distance or service area (stops) of the vehicles where not clearly designated. Otherwise the beach was about a 5-10 minute walk. The property had several...

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1Thank ZoeMR
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Zoe, First of all we would like to thank you for choosing us. We really appreciate that you have taken time to share your opinion about your stay. We are glad to read that you enjoyed our facilities such as the a la carte restaurants, the beach and the most important that you had that romantic dinner and you...

Portsmouth, United Kingdom
Reviewed 18 August 2013

My family and I have just spent two weeks at the Gran Bahia Coba, this is my first review but due to the amazing time we had at this hotel I felt I owed to all the staff to write this review. I will start at the beginning before we arrived, I got in touch with the public relation team...

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4Thank daff-26
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We would like to thank you for taking time to write your feedback. All comments are very kind. They make us feel proud of our effort. We are delighted that you and your family had spent your holidays with us, but the most important is that you really your time here. The goal of all the services...

Dallas, Texas
Reviewed 17 August 2013

Good:-excellent customer service -nice waterpark for little children Bad: -Musty smell in all rooms -The only place with AC was our room, you can not eat in any of the many restaurants because of the heat -Nothing entertaining in the evening at any of the 3 hotels -rocky and small beach -bad food and service I booked my trip based...

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2Thank Cristian G
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Christian, Thank you very much for reviewing your recent stay with us. The most important for us is the feedback of our guests because it is the tool that helps us to improve every day the quality of the service we offer. We are sorry to read that the heat did not allow you to enjoy more your stay....

Flin Flon, Manitoba Canada
Reviewed 16 August 2013

" the Best By Far!” Grand Bahia Principe Coba – Let me preface my review by saying that we were originally booked to stay at the Grand Bahia Principe Coba for 2 weeks starting March 31. The GBP Coba overbooked and we were notified by Westjet the afternoon of March 27, that our two week trip to Coba was cancelled....

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3Thank good2go204
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user; We are grateful that you shared your experience with us and your detail review. We are very grateful that you had chosen our resort to celebrate the wedding in the Mexican Caribbean; it is also a delight to know that you enjoyed our beautiful facilities. We appreciate the greeting to the staff, just as well as your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $202 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Reservation Options:
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya/Akumal, Mexico
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Spa Hotel in Akumal
#9 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,453 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If too close to the main complex, music might be an issue if you go to bed early.”
 of 5 bubbles Lespo, 27 Mar 2017 | Read review
“Building 31 in front of the water Park and main pool, train ride, lobby and main buffet.”
 of 5 bubbles Asiangirl78, 26 Mar 2017 | Read review
“We were on a second floor, it would have been nice too if they had hand rails at the villas.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
“unit 21 is very close to main buffet, kids waterpark and the kids club!”
 of 5 bubbles LucyS969, 23 Mar 2017 | Read review
“Go to Tulum”
 of 5 bubbles 358shannonm, 22 Mar 2017 | Read review
5 of 5