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Grand Bahia Principe Coba

6.5 km from Akumal centre
  • Free Parking
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
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12,644 Reviews from our TripAdvisor Community

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Showing 9,015: English reviews
Vancouver BC
Reviewed 9 June 2013

This is our second trip to this hotel. The first time we had a great time, so decided to go for another break as we are now a family of four. This trip we booked the Royal Golden. The check in was separate to the main lobby (you get your own cart and less people to deal with) The Royal...

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Helpful?
3Thank spabdolphin
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "spabdolphin" On behalf of the Grand Bahia Principe Coba team, we would like to thank you for had chosen our resort one more time for your visit with your family to the Riviera Maya. It is a pleasure to read that you were pleased with your Golden package and our facilities, particularly the waterpark. The feedback of all our...

Reviewed 9 June 2013

We been staying at three resort in Mexico. This is the best of the three. The resort is not to big or too small. The room was clean, the landscape was well establish with plenty of wildlife. The beach was clean, water was clear with fishes to see righ up to the beach. The services was friendly. The food was...

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Helpful?
Thank TonyNoMoney
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Hoang, We are grateful that you take part of your time to share with us and the Tripadvisor community your feedback from your recent stay, we are very content to know that you and your family had an excellent time here in the Grand Bahia Principe Coba, enjoying our clean facilities and the wildlife around and the spirit of...

Jersey, United Kingdom
Reviewed 9 June 2013

I recently stayed at GBP for a week with my 13 year old daughter - I had booked my trip online with Thomas Cook which you were given an upgrade to the Hacienda Rooms. I emailed the hotel 5 times for them to confirm if i had a room in the Hacienda - they replied this week - when i...

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Helpful?
Thank Julie1969_13
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Julie, We appreciate that you share with us your feedback from your family holidays here in the Grand Bahia Principe Coba, we are happy to read that you and your daughter enjoyed your dinner at the Arlequin restaurant, we are very sad to read that we could not fulfil your expectations, some of the problems you mentioned are totally...

Reviewed 9 June 2013 via mobile

This was our first time to cancun we had never been but we went to gran Bahia based on the resort chain that we went in Jamaica in 2007. First of all this is huge huge property bring good walking shoes, flip flops and water shoes for the beach because it is rocky. Food is excellent considering you are catering...

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Helpful?
1Thank Jamaicagold
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "Jamaicagold" We would like to express how much we appreciate that you had trust again in our chain for your first time in the Riviera Maya, one of our main objective is to assist our guest so you can have an excellent holidays we are very happy to read that with you we did it, particularly Roger at the...

Bognor Regis, United Kingdom
Reviewed 9 June 2013

We stayed here from 14th May to the 28th May. Our first impressions were, what a fantastic place. Our room was a junior suite, which was nice, plenty of space, separate seating area, nice bathroom with whirlpool bath. As I'm on the subject of the room, the maid was average to say the least, doing the bare minimum. We always...

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Helpful?
1Thank Martin C
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Martin, First of all we would like to thank you for sharing your experience with us, it is a delight to know that you were pleased with your room please not that the maid is not in charge of restocking the minibar or the coffee, we are very sorry to read that we did not approach your expectations and...

Edmonton, Alberta
Reviewed 8 June 2013

This was our second trip in the last 2 years to this region, love the location, lots to see and do in the area, and your only about a 1/2 hour to Playa del Carman and the ferry to Cozumel. We spent 10 nights at the Gran Bahia Princpe Coba in March, and i needed to sit back and let...

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Helpful?
Thank Dale_A_Oiler-Fan
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you for sharing your 10 days experience during March here in the Grand Bahia Principe Coba, we are very sorry to read that we did not approach your expectations, we have already review your observations with our Reception Manager in order to improve and reinforce were it is necessary, please remember that the room request are...

Loudon, Tennessee
Reviewed 8 June 2013

I stayed at this hotel in February and it was like a different hotel, I called it the best I had ever stayed at in Mexico, but it was like we were at an entirely different place. If you want to find chairs at the beach, forget it, they never had enough. The service in the buffets for drinks was...

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Helpful?
4Thank kbvols56
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "kbvols56", First of all we would like to thank you for had chosen our resort for your second visit to the Riviera Maya. We are truly sad that this time we did not approach your expectations, we have discuss all your observations with the Management of the hotel, we really appreciate your opinions as it help us to improve...

kaka12345
Reviewed 7 June 2013

Grand Bahia Principe uses deceptive and misleading practice by ranking themselves as a 5 star resort, 5 starts next to the name. Resort has no basic amenities of a true 5 star resort. I have been to many 3 star resorts and GBP is one of them and should not claim to be a 5 star resort. Even airlines and...

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Helpful?
8Thank kaka12345
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear kaka12345, We are very concerned to learn about your disappointing experience and are sorry to hear that we could not fulfill your expectations even the efforts of several members of our team, particularly Public Relations and Guest Service Managers. Some of the problems you mentioned are totally under our standards and we have already taken action in order to...

Norwich, United Kingdom
Reviewed 7 June 2013

We stayed at coba from 11th -26th may.What can i say,it was wonderfull,dont understand any of the bad reveiws.Rooms were spacious clean and tidy,grounds were so well maintained.The pool was amazing,pool partys were good fun,we traveled with 2 children 10-7,they loved the water park.They also spent time in the kids club,they realy liked Jimeus.We loved Gil the entertainer he was...

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5Thank sarahrogeradams69
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Sarah, Thank you very much for choosing our resort for your family holidays, we are very content to know that your children enjoyed the water park and the activities in the Mini club, we have discuss your observations regarding our animation team with the Animation Manager in order to reinforce the service. On behalf of the Grand Bahia Principe...

St. John's, Canada
Reviewed 6 June 2013

I've been to this particular resort twice now and I loved it even more the second time than the first. The resort is clean, safe and picturesque. It was a relaxing and enjoyable trip. The restaurants we went to were excellent and there is such a diverse selection. The buffet has so much selection that anyone would find something that...

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Helpful?
3Thank Meghan D
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Meghan D, First of we would like to express how much we appreciate that for recent visit to the Riviera Maya, you had chosen Grand Bahia Principe Coba for the second time. We are always happy to know that we have approach the expectations of our guest, thank you for sharing your nice comments and observations with us we...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 7 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $211 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Reservation Options:
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya/Akumal, Mexico
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,332 questions
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Questions? Get answers from Grand Bahia Principe Coba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We preferred a room farther away from the pool to avoid pool noise.”
 of 5 bubbles Cangolf, 21 Feb 2017 | Read review
“After reading reviews on here we requested the top floor room as not to hear people above us walking around.”
 of 5 bubbles nicolesciabica, 19 Feb 2017 | Read review
“Probably right in the middle of the resort would be best”
 of 5 bubbles wrldtvler, 17 Feb 2017 | Read review
“Depending on where you want your room, you can request by email a couple of weeks before going, We got exactly what we requested.”
 of 5 bubbles K9188VGjuliel, 15 Feb 2017 | Read review
“Go on the third floor if you can to avoid the noise”
 of 5 bubbles YYCguy91, 13 Feb 2017 | Read review
5 of 5