We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Palladium White Sand Resort & Spa

Bookit.comUS$269*
View Deal
#9 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Grand Palladium White Sand Resort & Spa
Grand Palladium White Sand Resort & Spa
Panoramas (30)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,705 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,590: English reviews
Start your review of Grand Palladium White Sand Resort & Spa
 Click to rate
Reviewed yesterday NEWvia mobile

I enjoyed a lot the stretching and yoga classes. All the instructors are very professional. Hands up to Kim , Lizett, Ariana and all. The place is also amazing. The views to the beach , nice music, the man playing flauta and saxophone..... I also liked a lot the Zumba classes and pool activities. Thank you Pedro and Victor i...

 Report
Helpful?
Thank Silvana A
Reviewed 2 days ago NEWvia mobile

We just got home from our two week stay at the White Sands Resort at the Grand Palladium. The resort is fantastic and has a great choice of different restaurants across the 4 resorts. Service is a little slow in the restaurants but the food is generally ok. It's not fantastic, but it is fresh and tasty, just some portion...

 Report
Helpful?
Thank Matt R
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Matt, We really appreciate your excellent comments; it is a great satisfaction for us to know that your stay at Grand Palladium White Sand was a great experience. Thank you for your observations regarding the food at our buffets, that we will gladly transmit to our chefs, we are only grateful to know that you could enjoy the wide...

Edmonton, Canada
Reviewed 3 days ago NEWvia mobile

Am currently at this resort, watching a gaggingly ridiculous propaganda spoof on this so called fabulous resort. Have contacted room service numerous times for the essentials such as bottled water and basic items. Tipping does not help the process. I see an upgraded room DOES not get you any different perks than the cheap seats. Good luck getting a restaurant...

 Report
Helpful?
1Thank Cathy M
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Cathy, Thank you for taking some of your valuable time to write this comment during your holidays. We are grateful that we could reach you and listen to all your concerns and suggestions to make your stay more comfortable and enjoyable, all this feedback is very appreciated by our management as it will help us to improve the services...

Maryville, Tennessee
Reviewed 1 week ago

I traveled to the Grand Palladium White Sands earlier this month and must say it was perfect. The entire resort is a bit spread out and requires a bit of walking at times, but it was worth it. The food at all the restaurants and buffets were great! If traveling without children, I would highly recommend the adults only pool....

 Report
Helpful?
2Thank nplumlee1
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear nplumlee1, Thank you for sharing such a delightful review about your last holidays in our Grand Palladium White Sand. Reading it made us feel happy for being part of the team that made possible to offer you an awesome trip. It makes us immensely proud to know from you, the wonderful attentions and dedicated service that was offered by...

Essex
Reviewed 1 week ago

Wonderful hotel set in 380 acres, it has 4 receptions, 9 swimming pools, 11 restaurants, bars everywhere including swim up bars. Transport around the resort was in two road trains and many extended electric buggies.

 Report
Helpful?
2Thank Kev1951
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Kev1951, We are very glad to know that you had wonderful vacation in our fantastic Hotel Grand Palladium White Sand. Thank you for this amazing description of our installations and transportation facilities around the 4 Hotels that we are confident you enjoyed during your stay. Thank you again for your great review, we hope that you come back and...

Reviewed 1 week ago

This resort is unlike any other I've ever stayed at. The grounds are huge and during the day you are never left wondering what to do, there are so many options! From the moment we were dropped off at the White Sands lobby I knew we had made a great choice. Our room was wonderful as well, very clean and...

 Report
Helpful?
2Thank Crystal L
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Crystal L, Thank you for this enriching review, we are happy that you enjoy your stay with us at Grand Palladium White Sand. We feel grateful for your detailed description of your 7 favorite aspects that made your holidays so great and appreciate the incredible recommendations you make to other travelers that come for the first time to our...

Cavendish, Canada
Reviewed 1 week ago

We had a wonderful time at White Sands. The service was quite good except for a bartender at the lobby bar who could never get our order right. I'm sure he took a dislike to us for what ever reason. It was disappointing to us to have to leave the lobby area and go to the beach bar to get...

 Report
Helpful?
1Thank Banshee1Luv
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Banshee1Luv, Thank you for staying in our resort and for taking the time to share your wonderful review. We are very pleased to know that you enjoyed the beauty of our beach, pools and the food at our restaurants, but above all that some staff members of our great team have stood out for their incredible services, genuine smiles...

Reviewed 1 week ago via mobile

Spent 2 weeks here at the Grand Palladium,the complex is amazing lots to do and see. Great choice of pools and bars/restaurants. White Sands lobby bar is nice and chilled with Ivon the waitress on hand at all times.

 Report
Helpful?
2Thank Razor1111---111
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Razor1111---111, We really appreciate your excellent comments about your recent stay in our complex at beautiful Riviera Maya. It is a great satisfaction for us to know that your stay at Grand Palladium White Sand exceeded your expectations regarding our great choice of pools, bars and restaurants and above all efficient service from our staff. We will transmit this...

Barrys bay
Reviewed 2 weeks ago via mobile

We just returned from a great vacation with our 2 daughters age 18 & 21. Our rooms were beautiful and in a great location building 56. While we never saw or met our maids our rooms were always made up in a timely manner and cleaned and restocked by the time we returned midday. We found all the a la...

 Report
Helpful?
2Thank Bhenry67
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Bhenry67, Thank you for selecting our Grand Palladium White Sand for your family holidays at the Riviera Maya. We feel very happy to know that you and your daughters had fun days at the pool with Rodrigo and all the entertainment team, watching your favorite team play at the Sports bars with great ambience and delicious snacks and were...

Hudson, Michigan
Reviewed 2 weeks ago via mobile

We traveled to the Grand Pallidium for vacation with 5 other couples. A few of us have stayed at this resort before ejoyed it then and we enjoyed our stay this time to. We absolutely had a fantastic time. The rooms at the resort were just beautiful. They had good drinks served Dos Equis which is our favorite and excellent...

 Report
Helpful?
2Thank clash5624
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear clash5624, Thank you for this fantastic review, for bringing your friends with you to our resort, and for your trust in our Grand Palladium White Sand to make this the best vacation ever. We are glad to know that you and the other couples felt always well attended and cared by our staff all around the property, thank you...

4,105 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3143)
Viewed
Hotel & Grounds (677)
Viewed
Pool/Beach Area (769)
Viewed
Dining (182)
Viewed
Room/Suite (333)
Viewed
View from Room (56)
Viewed
Bathroom (40)
Viewed
Business Centre/Function Rooms (9)
Viewed
Family/Play Areas (44)
Viewed
2:52
Videos (19)
Viewed
Other (1014)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (939)
Viewed
Adults Pool (15)
Viewed
Amenities (289)
Viewed
Beach (34)
Viewed
Junior Double Suite (PRE-RENOVATION) (64)
Viewed
Kids' Pool (5)
Viewed
Los Rocas Saltwater Pool (24)
Viewed
Main Pool (50)
Viewed
Mayan Suite (PRE-RENOVATION) (65)
Viewed
Dining (244)
Viewed
Secret Pool (Adults Only) (14)
Viewed
Suite King (PRE-RENOVATION) (63)
Viewed
The Hotel (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (4)
Viewed
Dining (7)
Viewed
Room/Suite (7)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Akumal
0.4 km away
Grand Palladium Kantenah Resort and Spa
0.3 km away
Grand Palladium Colonial Resort & Spa
9.9 km away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices
1.3 km away
Grand Sirenis Riviera Maya Resort & Spa
37.0 km away
Ocean Riviera Paradise
Ocean Riviera Paradise
#77 of 214 in Playa del Carmen
1,362 reviews
38.1 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 214 in Playa del Carmen
2,989 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium White Sand Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium White Sand are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa (excluding the Royal Suite facilities). ... more   less 

Additional Information about Grand Palladium White Sand Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $346 - $1,729 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium White Sand Resort & Spa 4*
Number of rooms: 264
Reservation Options:
TripAdvisor is proud to partner with Travelocity, BookIt.com, Booking.com, Hotwire, Expedia, Hotels.com, Palladium Hotel Group, HotelsforEveryone, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA and Hotel.de so you can book your Grand Palladium White Sand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium White Sand Resort And Spa
Grand Palladium White Sand Hotel Akumal
Palladium White Sands
Grand Palladium White Sands Resort
Grand Palladium White Sand Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#4 Green Hotel in Akumal
#6 Top resorts Hotel in Akumal
#8 Spa Hotel in Akumal
#8 On the Beach Hotel in Akumal
#9 Luxury Hotel in Akumal
#13 Romantic Hotel in Akumal
#13 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium White Sand Resort & Spa staff and other travellers.
223 questions
Ask a question

See all questions (223)

Questions? Get answers from Grand Palladium White Sand Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a couple or family that will only use the room for sleep and showers don't upgrade.. not needed.”
xstyles4ux, 7 May 2017 | Read review
“Building 56, close to everything”
Nenkosi, 7 May 2017 | Read review
“There are no 'ocean view' fooms, but close to a pool or beach are nice”
Pittsburghparents, 27 Apr 2017 | Read review
“Villas near beach are convenient but a long way from main lobby and restaurants”
jimk819, 14 Apr 2017 | Read review
“Ground floor will give you good views of the animals around 5pm. They have lots of birds too, we enjoyed seeing them each night.”
Lad1974, 8 Apr 2017 | Read review
5 of 5
Bookit.com
US$269* /night
View Deal
Booking.comUS$329
TravelocityUS$318
Hotwire.comUS$318
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates