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Grand Palladium White Sand Resort & Spa

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Traveller (3647)
Pool & Beach (999)
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Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(211 reviews)
“imperial suite”(21 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,120)
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11 - 15 of 1,760 reviews
Reviewed 3 weeks ago

Grand Palladium had 4 beautiful appointed resorts(we stayed at White Sands), staff was extremely friendly, from POP(People of Palladium) at Pool, bartenders, childcare staff as well as Restaurant staff, and front desk and check-in. Buffet restaurants had a wide variety of food for breakfast and...More

Review collected in partnership with RCI
1  Thank jambrusco
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 weeks ago

Dear jambrusco, Thank you for selecting our Grand Palladium White Sand for your first family holidays in an all-inclusive Resort in the Riviera Maya. We are glad to know that you enjoyed your comfortable room and amenities, the delicious variety of food and drinks, and...More

Reviewed 4 weeks ago

The grand palladium white sands was an amazing resort! The staff were extremely friendly (I’m not used to great customer service) Our room was literally at the beach! That view will always stay with me! Loved every piece of it!More

Review collected in partnership with RCI
Thank whiteleggslm
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear whiteleggslm, Thank you so much for choosing us for your holidays, we are thrilled to read about your amazing experience at Grand Palladium White Sand. We are delighted to know by your wonderful comments that your whole experience at our All-Inclusive Resort really exceeded...More

Reviewed 4 weeks ago via mobile

I really enjoyed my stay here with two children under 10. The pool was peaceful and calm but if you want a more lively atmosphere you can walk down the sandy beach to the neighbouring colonial hotel (part of the grand palladium). The room was...More

Thank Ellz B
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear Ellz B, Thank you so much for sharing the lovely vacation experience that you and your family lived in our Grand Palladium White Sand Resort & Spa. We are always very happy to have an insight of the way you enjoyed your days and...More

Reviewed 4 weeks ago

I took my family here for a beach getaway. The first thing I wished i had known upon arrival was "you will not see the ocean from your room". I know all hotels only have rooms with better view available subject to the particular occupancy...More

5  Thank TravelTimeMan
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear Guest, Thank you for deciding to bring your family during your holidays in the Riviera Maya. We appreciate the time that you have taken to post your thoughts and concerns about your recent stay, as we greatly depend on our valuable guest’s feedback and...More

Reviewed 4 weeks ago

Overall the resort is lovely - quite large to figure out how to get to the other hotels via walkways. However, loads of mini buses to take you around. My concern is losing money in my room. We reported it didn't work - and was...More

5  Thank jpbird
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 4 weeks ago

Dear jpbird, Thank you for your generous comments particularly about the beauty of our surroundings, and thank you also for taking the time to explain your experience in your recent holidays at our Grand Palladium White Sand. We truly regret that your money went missing...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$236 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$236 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3647)
Pool & Beach (999)
Room & Suite (687)
Dining (469)
Amenities (289)
Family and Play Areas (65)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Laura L
May 20, 2018|
Answer
Response from annoncapecod |
Yes. All new and very nice.
0
Votes
Tracey B
May 20, 2018|
Answer
Response from annoncapecod |
This is very subjective. If you have paid for your trip ad excursions the only money you'll need is for souvenirs, eating out and if you choose, tipping. Many of us tip the staff (i.e. housekeeping, wait staff, bus boy... More
-1
Votes
Tracey B
May 20, 2018|
AnswerShow all 3 answers
Response from Kerry S | Reviewed this property |
That should be lots. We usually leave $5 US everyday for the housekeeper and if we’re drinking at the same bar We’ll leave $1 US for a tip on every other drink order. We also leave two or three dollars for the wait staff at... More
1
Vote
Room Tips
"Stay in TRS or Colonial, not White Sands. The best pool is the salt water at TRS. We practically had it to..."
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"Roo 5612 junior suite"
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"The White Sands side of the resort is much quieter and calmer, applies to rooms and pool."
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"Ocean view 2nd floor. We had top floor and sun made it hard for A/C. Bottom floor is okay but no view."
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