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Grand Palladium White Sand Resort & Spa

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Traveller (3658)
Pool & Beach (999)
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Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(211 reviews)
“imperial suite”(21 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Reviews (3,127)
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1,151 - 1,155 of 1,762 reviews
Reviewed July 3, 2012

We have just returned from a week stay at the White Sands 6/20~6/27. This resort went above and beyond our expectations. I typically don't like all inclusive resorts because I found in the past the restaurants to be terrible and I'm not a fan of...More

5  Thank Kelly623
Response from Rivieraywhitesand, Resident Manager at Grand Palladium White Sand Resort & SpaResponded July 27, 2012

Dear Kelly623, Thank you for your comments and I couldn't say it better when you explain about the size of the resort. This is a big Hotel and I really think that this is one of the best things of the Resort. We advertise it...More

Reviewed July 2, 2012

This was our first trip to this resort, but not our first to Mexico. Overall, we were happy, but some major things bothered me. Here they are. 1) Food was not very good at all! Even in the restaurants where you needed a reservation, the...More

3  Thank Gr8Ful5
Response from Rivieraywhitesand, Resident Manager at Grand Palladium White Sand Resort & SpaResponded July 27, 2012

Dear Gr8Ful5, I appreciate your time to write your review. It will help us to improve our services. I just would like to remark that we DO HAVE rooms with ocean view. I'm sorry you didn't enjoy our buffets or our a la carte restaurants....More

Reviewed June 26, 2012

I stayed at Grand Palladium White Sands for 2 weeks. It's a beautiful hotel, the pool area is nice, and in general the hotel is lovely. Staff are very friendly. We booked a standard room in Colonial (another part of the hotel, all parts connected...More

8  Thank karluchis
Reviewed June 23, 2012

We went to The Grand Palladium White Sands from June 6-June 15th. We were picked up at the airport by AGI Transportation. They were waiting there with a smile and got us quickly to our resort. The driver offered to stop for us be we...More

13  Thank maria m
Response from DtorAdjunto, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded January 24, 2017

Dear Guest, Thank you for your nice feedback regarding your stay at the Grand Palladium White Sand Resort & Spa We are delighted to note that you had a pleasant experience on our lovely resort years ago. It’s always a pleasure when our guests have...More

Reviewed June 22, 2012

Traveled June 12th – June 21st for nine nights at White Sands with my family of five and another family of four. Our two families emailed staff one week prior requesting building #58 or #59 and highest floor possible. Used USA transfers for private van...More

8  Thank spadesqueen74
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$238 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$238 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3658)
Pool & Beach (999)
Room & Suite (687)
Dining (469)
Amenities (289)
Family and Play Areas (65)
Business Centre & Event Rooms (13)
Questions & Answers
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faygrogan
May 26, 2018|
Answer
Response from annoncapecod |
Yes you have plenty of water in your room fridge. Leave a note in the fridge "mas agua" if you want more than is provided. (I also leave a small tip) They'll leave as much as you need. You can also get bottles sat reception... More
0
Votes
Laura L
May 25, 2018|
AnswerShow all 4 answers
Response from HedesundaDixie | Reviewed this property |
There was seaweed by the shore every day when we were there but it wasnt a problem
1
Vote
Room Tips
"Stay in TRS or Colonial, not White Sands. The best pool is the salt water at TRS. We practically had it to..."
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"Roo 5612 junior suite"
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"The White Sands side of the resort is much quieter and calmer, applies to rooms and pool."
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"Ocean view 2nd floor. We had top floor and sun made it hard for A/C. Bottom floor is okay but no view."
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