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    Grand Palladium Riviera Resort & Spa

    Carretera Chetumal-Puerto Juarez, km 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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    2017-09-03 2017-09-04
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    Overview
    • Excellent57%
    • Very good26%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “grand palladium” (439 reviews)
    “ribs” (159 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Riviera Resort & Spa
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    Barcelo Maya Palace
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    Grand Palladium Kantenah Resort & Spa
    5,610 reviews
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    Grand Sirenis Riviera Maya Resort & Spa
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,155)
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    1 - 5 of 1,583 reviews

    Reviewed 6 days ago via mobile

    This is evan. I am 12. This has been a great experience at grand palladium! I've loved coming here and would definitely again! The hotel entertainers, Eulalio and Pedro are the best entertainment team ever! They have been my favourite and best friends here! The...More

    Thank Graham W
    Reviewed 1 week ago

    Just came back from vacation about a week ago. Had an Awesome time! The facilities, the food, the staff and everything was top notch! Ernesto, Victor, Leidy and Alisa were phenomenal! The pools and restaurants were awesome. Ambassador rooms...RIDICULOUS! Staff...TOP NOTCH.More

    Thank John G
    Response from Roxana A, Gerente at Grand Palladium Riviera Resort & SpaResponded 6 days ago

    Dear John G, We are pleased to hear your wonderful feedback regarding your vacation. We want all our guests to feel well attended during their stay at our beautiful Grand Palladium Resort & Spa, so we are thrilled to know you enjoyed your experience even...More

    Reviewed 1 week ago

    2 week break in the grand palladium white sands i am writing this review to help other travellers with some tips of our experience I hope it helps you white sands is part of the palladium group from the moment we arrived we were very...More

    Thank tommy k
    Reviewed 1 week ago

    I visited the on site medical clinic while vacationing at the Grand Palladium Kantenah for sinus/cold symptoms on May 25,2017. The nurse acted like I had a serious infection and insisted that I go to the hospital for blood tests and they would provide transportation....More

    2  Thank theresay931
    Response from Rosa R, Gerente at Grand Palladium Riviera Resort & SpaResponded 1 week ago

    Dear theresay931, We appreciate you bringing these concerns to our attention and please accept our sincere apologies for this issue with the on site medical service. Unfortunately, this belong to an external company and private hospital that has nothing to do with Grand Palladium. However...More

    Reviewed 3 weeks ago

    My family had a great vacation at Grand Palladium Kantenah, except for the pedicure I got at (onsite) Zentopia Spa. When I booked the pedicure, the clerk asked me if I wanted a spa ($79) or a classic ($69) pedicure. I asked the difference, and...More

    3  Thank Jamie L
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & SpaResponded 3 weeks ago

    Dear Jamie, Thank you for taking the time to share your vacations experience at our Hotel we are so glad to know that all your family enjoyed their stay. In the other hand, we truly regret what happen in the Zentropía Spa with the personal...More

    Barcelo Maya Palace
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    Grand Palladium Kantenah Resort & Spa
    5,610 reviews
    #6 of 23 hotels in Akumal
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,531 reviews
    #14 of 23 hotels in Akumal
     

    Additional Information about Grand Palladium Riviera Resort & Spa

    Address: Carretera Chetumal-Puerto Juarez, km 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
    Price Range:US$201 - US$515 (Based on Average Rates for a Standard Room)
    Hotel Class: 5 star
    Number of rooms: 324
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$201 - US$515 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Akumal
    • #7 Top resorts Hotel in Akumal
    • #9 Romantic Hotel in Akumal
    • #10 Luxury Hotel in Akumal
    • #12 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 324
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, TravelUp, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Grand Palladium Riviera Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Riviera Hotel Akumal ,
    • Grand Palladium Riviera Resort And Spa ,
    • Grand Palladium Riviera Maya ,
    • Hotel Grand Palladium Riviera ,
    • Grand Palladium Riveria ,
    • Gran Palladium Riviera ,
    • Grand Palladium Riviera Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveller (3708)
    Pool & Beach (986)
    Room & Suite (520)
    Dining (460)
    Hotel & Grounds (2202)
    Family and Play Areas (58)
    Bathroom (53)
    Business Centre & Event Rooms (5)
    Nearby
    Sponsored by:
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    6,784 reviews
    7.44 km away
     
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    5,610 reviews
    .20 km away
     
    Barcelo Maya Caribe
    3,375 reviews
    7.23 km away
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,531 reviews
    1.27 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Torrie J
    6 August 2017|
    AnswerShow all 5 answers
    Response from Chuck D | Reviewed this property |
    If someone is selling you a trip to the Riviera you better ask what they are trying to pull. It's been closed for months.
    0
    Votes
    rachanderson24
    2 August 2017|
    AnswerShow all 4 answers
    Response from | Reviewed this property |
    I agree to most and yes using the public travel system is cost effective. But ask the resort for how much you should pay and sometime you can barter with the driver.
    0
    Votes
    alishac97
    23 July 2017|
    AnswerShow all 2 answers
    Response from Kayleigh T | Reviewed this property |
    Heya Dry clothes everywhere except the beach restaurants in the day, where swimming stuff is permitted. Smart-ish shorts and t-shirts minimum for the al a cartes (no vests). We found the Japanese show cooking and beach... More
    0
    Votes
    Room Tips
    "Membership has its privileges. Gold bands make a world of difference!"
    Read review
    "We had a balcony with just view of trees which suited us, it was private"
    Read review
    "I personally liked the Kantenah or Colonial locations."
    Read review
    "Villa 66, 67,68 further away more quiet. We stayed at 66 third floor."
    Read review
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