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Grand Sirenis Riviera Maya Resort & Spa

15,143 reviews
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Traveller (15670)
Pool & Beach (4010)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,652 reviews)
“mayan beach”(381 reviews)
“health bar”(253 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (15,143)Write a Review
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5,821
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389
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1 - 5 of 12,357 reviews
Reviewed today

We didn't start off on the right foot. The front desk told us our luggage would be brought to our room as we arrived at at around 8pm. At 930pm after we quickly ate, and went to our rooms, no luggage. We walked back to...More

2  Thank Dutchie1977
Hotel's Favourite
Reviewed 31 August 2017 via mobile

My family and I, six of us stayed at the Grand Sirenis Riviera Maya Resort and Spa for two weeks in early February 2017. We had a grand time. We had adjoining rooms and the accommodations were excellent. The cleaning staff were very thorough keeping...More

52  Thank hwy61south
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 2 September 2017

Hola hwy61south, Thank you for coming to the Grand Sirenis Riviera Maya Resort & Spa. We fell so happy to read that you have enjoyed yourselves. We are happy to know that you had chance to enjoy our services and facilities and especially that you...More

Reviewed yesterday

This is the second year in a row me and my family stay in Grand Serenis. My 6 yo daughter spent 2017 talking about how much fun she had at the hotel especially KIDS CLUB, Karina and Aline works there and are great with children,...More

1  Thank mayrapreta
Reviewed yesterday

We give Sirenis a one star because the food has been that bad. We don't expect miracles for food at an all inclusive or high end food at all you can eat buffets, but the sheer disrespect shown to the food at the Grand Sirenis...More

9  Thank Sean B
Reviewed yesterday

I watched the video before we went to this hotel, and surprisingly enough the video didn't do it justice. The resort was bigger than I thought, entertainment team were very good. Note, keep away from Pool 1 if you don't want to listen to loud...More

2  Thank Thegreatestone
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1234562472
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$181 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$181 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15670)
Pool & Beach (4010)
Room & Suite (1943)
Dining (1057)
Amenities (270)
Family and Play Areas (175)
Business Centre & Event Rooms (45)
Questions & Answers
Ask a question
Mommaneedsavacation
23 February 2018|
Answer
Response from cougarr66 | Reviewed this property |
i do not believe that side of resort has the updated rooms. bldgs. 10-18 have been renovated. that bldg.(29) is nicely located as my sister's family's room was there when we were there last week.
0
Votes
smmwilliams90
23 February 2018|
Answer
Response from cougarr66 | Reviewed this property |
no you do not!! just beer.
0
Votes
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1234561202
Room Tips
"ground floor rooms are quiet noise with loud guest talking in the asle late at night"
Read review
"Get the new rooms"
Read review
"all the refurbished rooms are lovely"
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"High rooms with a jungle view are best if you want to see wildlife - monkeys, toucans etc."
Read review
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