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We didn't start off on the right foot. The front desk told us our luggage would be brought to our room as we arrived at at around 8pm. At 930pm after we quickly ate, and went to our rooms, no luggage. We walked back to...More
My family and I, six of us stayed at the Grand Sirenis Riviera Maya Resort and Spa for two weeks in early February 2017. We had a grand time. We had adjoining rooms and the accommodations were excellent. The cleaning staff were very thorough keeping...More
52 Thank hwy61south
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 2 September 2017
Thank you for coming to the Grand Sirenis Riviera Maya Resort & Spa. We fell so happy to read that you have enjoyed yourselves.
We are happy to know that you had chance to enjoy our services and facilities and especially that you...More
This is the second year in a row me and my family stay in Grand Serenis. My 6 yo daughter spent 2017 talking about how much fun she had at the hotel especially KIDS CLUB, Karina and Aline works there and are great with children,...More
We give Sirenis a one star because the food has been that bad.
We don't expect miracles for food at an all inclusive or high end food at all you can eat buffets, but the sheer disrespect shown to the food at the Grand Sirenis...More
I watched the video before we went to this hotel, and surprisingly enough the video didn't do it justice. The resort was bigger than I thought, entertainment team were very good. Note, keep away from Pool 1 if you don't want to listen to loud...More