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Grand Sirenis Riviera Maya Resort & Spa

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Traveller (16206)
Pool & Beach (4073)
Room & Suite (1994)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,612 reviews)
“mayan beach”(349 reviews)
“ice cream parlour”(221 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (15,633)
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12,784 results
Traveller rating
5,995
4,064
1,713
580
432
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5,995
4,064
1,713
580
432
Show reviews that mention
All reviewslazy rivermayan beachice cream parlourhealth barel ranchohole in the walla la carte restaurantsfishfrosted glassthe lion kingtime sharewater circuitquiet poolmain buffetbeach barspider monkeysjuice bar
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1 - 5 of 12,784 reviews
Reviewed today

I have travelled a lot, and going into this we kinda knew that it wasn't the 5 star hotel we wanted, but we were ok with it. There are for sure some things that you should know before you go though... 1. Don't expect a...More

Thank Jason B
Reviewed today

The headline should just about sum it up. We love this resort so much we vacationed there 3 times in a 8 month period and are going back In Jan 2019 making that 4 time in less than a year. The resort is beautiful and...More

Thank Dave E
Reviewed today

My title says it all. This was my 11th time to Sirenis, usually I go with my family once a year but I just couldn’t resist to go back again. To start off with this is a very family friendly resort, they have many activities...More

1  Thank eszter_nagy98
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded today

Hello eszter_nagy98. We would like to thank you for your review and your loyalty for the Grand Sirenis Riviera Maya. It is always a pleasure to have you home. We pleasant to know that you enjoyed the activities that we have to offer, the staff...More

Reviewed today via mobile

Book a trip here June 5th till 12th check in was fast. The room was a superior junior suite with WiFi and safe in bacabs building rooms 1121 and 1123 great location. The bed was very good.The buffet was ok but usually same food everyday...More

1  Thank Michael J
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded today

Hello Michael J. Thank your for publishing your review on TripAdvisor about the Grand Sirenis Riviera Maya. We are verry happy you enjoyed the accommodations, good location, buffets, the À la Carte Restaurants, the beach bars, the amiability of the staff members, especially Miguel from...More

Reviewed yesterday via mobile

Not a five star or platinum hotel! Tired subpar 3* resort. Stayed here for two weeks as a young couple from the 06/06/2018 through to the 20/06/2018 and we most definitely will not be returning. Was especially wary prior to coming having read some of...More

10  Thank JamesReeve
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded today

Hello JamesReeve. Thank you for shere your comments and suggestions about the Grand Sirenis Riviera Maya, they give us the opportunity to know which services and facilities we can improve. We are glad you enjoyed the beautiful views, the amenities, the Japanese Restaurant, the beach...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$158 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#11 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$158 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#11 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (16206)
Pool & Beach (4073)
Room & Suite (1994)
Dining (1071)
Amenities (270)
Family and Play Areas (178)
Business Centre & Event Rooms (48)
Questions & Answers
Ask a question
kim_elliott81
June 22, 2018|
Answer
Response from Yvonne M | Reviewed this property |
The wet season runs from May to October. Having said that, you might have the most beautiful weather when you are there. We were there in May and had 2 days of solid downpour.
0
Votes
blondies123
June 22, 2018|
Answer
Response from Yvonne M | Reviewed this property |
No there is not. They used to have one.
1
Vote
Nikolas H
June 22, 2018|
Answer
Response from Yvonne M | Reviewed this property |
Yes there is. Not sure about prices, but you might be able to Google that.
0
Votes
Room Tips
"We ve been all over the resort but our fav was building 17. Upper floors usually means less bugs!"
Read review
"2701 llck perfect"
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"1124 was a good room near lobby and restaurant"
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"Some blocks dont have a lift system and involves a walk oh and if the mosquitos bother you ask for a high..."
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