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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
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10,877 Reviews from our TripAdvisor Community

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Showing 8,814: English reviews
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Reviewed yesterday NEW

One of the a'la carte restaurants at the Grand Sirenis is Italian themed and very inviting. Chef Mario prepared delicious dishes for us to indulge in. Definitely a must visit when at the hotel. The entire staff was extremely pleasant and the whole night was great!

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3Thank Iris Z
Hampshire, United Kingdom
Reviewed yesterday NEWvia mobile

We recently come back from the grand sirenis hotel, and we had a fabulous time. The food was excellent ( especially the Al a cart restaurants.( loved them all) We upgraded the room with Thomsons when we booked the holiday, and wasn't disappointed. The room was very clean ( well done to the cleaner or 1324), she gave 4 bath...

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1Thank Karen P
United States
Reviewed yesterday NEW

Not only is the place HUGE, stylish and modern, it is exceptionally clean and the staff is very nice. There are many facets to this fantastic resort, from the beautiful Caribbean beach waters to the pool bar to the lazy river and the other more chill pools, and restaurants all throughout with great food. I thoroughly enjoyed the Health Bar...

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1Thank Sherri M
Reviewed yesterday NEW

Was a wonderful resort. The staff were always super friendly and helpful. The food was fresh and delicious from the Buffets to the BBQ Hut on the beach. The Japanese Restaurant was the highlight! Lovely resort, would go back for sure! We had excellent service in the main buffet, from AM to PM, Gonzalo Miss , Jose Louis and the...

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1Thank Georgette H
Reviewed yesterday NEW

I went there several years ago and they were making some improvement. I will say the food, drinks, pool and beach were great BUT to rough water to snorkel but went to Akumal (short trip) and swam with turtles. Good price and great service.

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2Thank Notfromhotsprings
Reviewed 2 days ago NEWvia mobile

Hands down the most amazing entertainer at the resort !!! Hamlet Bravo Guizar!! Always smiling, laughing, interacting with the families, including everyone of all ages !!! Made the trip amazing !!!! 5 stars all the way !!!!!

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1Thank Becca H
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hola Becca H, Thank you for taking the time to share your opinion about the Grand Sirenis Riviera Maya Resort & Spa with us. We are so pleased to know that you have enjoyed your stay with us here in Mexico. We are especially proud of our extensive and talented entertainment team here at the resort and I shall personally...

Sparwood, Canada
Reviewed 2 days ago NEWvia mobile

My family and I have been to this resort 6 times now. We love the Sirenis family! The resort is wonderful with great food, lots of amenities and the most wonderful entertainment staff! Our kids love the activities and shows put on at this resort and this year was no exception. One entertainer, Octavio (from pool #1), was AMAZING! He...

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Thank corettediane
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hola corettediane, Thank you for taking the time to pass on your wonderful comments to us. It´s a pleasure to know that we at Grand Sirenis have made your holidays a memorable experience 6 times over! We are so happy that you are continuing to enjoy our entertainment and I will personally congratulate Octavio for his fantastic work. We look...

Reviewed 2 days ago NEWvia mobile

We had such a great trip at Grand Sirenis. Especially the kids club the girls Fernanda, Karina, Paloma, Itzel where awesome. My son woke up ready to go to the kids club and was upset when it was time for him to get picked up. They have all kinds of activities planned everyday for the kids. He was sad the...

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Thank Jake T
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hola Jake T, Thank you so much for taking the time to share your opinion with us. We are so glad that we at the Grand Sirenis could offer you and your family such a wonderful experience. We are very proud of our Kids Club and the staff who run it and I shall personally pass on your thanks to...

Calgary, Canada
Reviewed 2 days ago NEW

Pro: most staff were very friendly and spoke English decently. Beds were comfortable. Once we figured out how the lights work (nobody explained the card to us), it was kinda cool to not waste electricity. Lots of food options available. Coffee Shop was awesome and my favorite area of the resort. Very enjoyable in the evening when it was dark...

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3Thank Patrice P
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hola Patrice P Thank you for taking the time to share your opinion with us. We treat our guests´ comments with great importance and constantly strive to improve the service we offer here at the Grand Sirenis Riviera Maya Resort & Spa. We are so pleased that you enjoyed our evening entertainment and new additions of the Coffee Shop and...

Vancouver, Canada
Reviewed 2 days ago NEWvia mobile

I have stayed at the Grand Sirenis for 5 consecutive years and each time the quality has gone down with each visit. The A La Carte restaurant quality has been very disappointing as the all food is cold, bland, lacking in variety and small portions (and I don't eat much). I left the French, which is supposed to be the...

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4Thank jadewats0n

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $241 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 On the Beach Hotel in Akumal
#10 Family Hotel in Akumal
#10 Romantic Hotel in Akumal
#10 Spa Hotel in Akumal
#11 Luxury Hotel in Akumal
#11 Top resorts Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travellers.
2,594 questions
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Newcastle upon Tyne, United Kingdom
9 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rent a jetski. It was exhilarating!”
 of 5 bubbles TAMember06262013, 26 Mar 2017 | Read review
“Canadian Travellers take Mexican Pesos. No need to mess with Am.$”
 of 5 bubbles 80dawne, 25 Mar 2017 | Read review
“Pay the extra for a balcony overlooking the gardens, your safe and wifi is included”
 of 5 bubbles nigelcrabb2017, 25 Mar 2017 | Read review
“We stayed in the Naab building- Very handy for all amenities”
 of 5 bubbles KatieA1, 24 Mar 2017 | Read review
“All rooms are good as you spend little time in them so its not that important. We have always had sea or garden view.”
 of 5 bubbles MINA1Bedford, 24 Mar 2017 | Read review
5 of 5