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Grand Sirenis Riviera Maya Resort & Spa

14,992 reviews
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Traveller (15431)
Pool & Beach (3971)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,621 reviews)
“mayan beach”(378 reviews)
“health bar”(249 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (14,992)Write a Review
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Traveller rating
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5,755
3,912
1,639
539
381
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1,951 - 1,955 of 12,226 reviews
Reviewed 16 October 2016

We visited the Grand Sirenis on 20th September 2016 for 2 weeks and I highly recommend this hotel, the staff are all hard working and friendly. The rooms are very clean and have everything you could wish for. I cannot understand why people leave such...More

Thank Pecker66
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 17 October 2016

Hi Pecker66, Thank you for taking the time to express your impressions regarding your vacations at Grand Sirenis Riviera Maya Resort & Spa. It is very important for us to know that you enjoyed the two weeks spent in our property. Our team is one...More

Reviewed 16 October 2016

Let me start by saying that we are not really fans of the all inclusive format so I'll concede it's possible some of my reservations on this hotel will come from that. We would rather stay close to the 'real' culture and sample it's cuisine...More

7  Thank Bertiebramhall54
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 23 October 2016

Hola Bertiebramhall54 We are really sorry to hear that the Grand Sirenis Riviera Maya Resort & Spa facilities did not fulfill your expectations. On the other hand we provide the best the same treatment to all our guests, no matter who or form where are...More

Reviewed 16 October 2016

We stayed in an ocean view room with views across a short section of trees and an unused beach. We also had premium club members access and this for us made all the difference, fantastic sun beds away from the crowed pool areas. Service was...More

3  Thank GB_Perry
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 17 October 2016

Hi GB_Perry, In the name of all Grand Sirenis Riviera Maya Resort & Spa, receive my most sincere appreciation for taking a moment of your time to share your experiences with the TripAdvisor community. Receiving words like yours, is always the best inspiration for our...More

Reviewed 16 October 2016

Visited here in July and will definitely be going back!! The best 2 weeks i've ever had. The resort offers good value for money, there is a lot to do whilst there and the entertainment staff are amazing at what they do, both throughout the...More

2  Thank Kirstymc101
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 17 October 2016

Hi Kirstymc101, First of all, congratulations for your engagement! I am glad to know you had such a wonderful time in our resort and that you will have always a very especial memory about your stay in here. It is always a pleasure to know...More

Reviewed 15 October 2016 via mobile

This resort was spacious . The room were just ok, not modern. And you can see into the bathroom from the main room. This feature needs to be changed, not comfortable . Food was very good and they change the buffet selections daily! Not too...More

2  Thank Jeanne M
Response from Grandrivieramaya, In House Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 16 October 2016

Hola Jeanne M, Thank you so much for staying at Grand Sirenis Riviera Maya and for taking the time to share your comments through Tripadvisor. I am happy to know you enjoyed our food quality, it is pleasing to note your positive comments, I will...More

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13893903913923932446
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$187 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (15431)
Pool & Beach (3971)
Room & Suite (1702)
Dining (1050)
Hotel & Grounds (8822)
Bathroom (213)
Family and Play Areas (172)
Business Centre & Event Rooms (44)
Questions & Answers
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kirbyf19
19 January 2018|
Answer
Response from adeleemma | Reviewed this property |
1200 pesos
0
Votes
Room Tips
"better on a top floor to avoid echoy noise"
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"Upon check-in, review your requirements and requests and obtain written confirmation."
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"Some rooms are a long way from the pools but in the trees (which we enjoyed.) Some may wish to be closer."
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"try to get an updated room."
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