We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Sirenis Riviera Maya Resort & Spa

Save
Traveller (16148)
Pool & Beach (4069)
Room & Suite (1991)
Nearby Hotels
See allSee all
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,576 reviews)
“mayan beach”(346 reviews)
“health bar”(255 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (15,513)
There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
See the most recent reviews
Filter reviews
12,679 results
Traveller rating
5,957
4,031
1,701
568
422
Traveller type
Time of year
LanguageEnglish
More languages
5,957
4,031
1,701
568
422
Show reviews that mention
All reviewslazy rivermayan beachhealth barice cream parlourel ranchohole in the walla la carte restaurantsfishfrosted glassthe lion kingtime sharewater circuitquiet poolbeach barmain buffetjuice barspider monkeys
FilterEnglish
Updating list...
961 - 965 of 12,679 reviews
Reviewed August 17, 2017

This hotel sets a low standard and fails to acheive it, it is more 3* than 5*. It was our 4th trip to Mexico and we have always been very happy with our hotels all of which are also classed as 5* but this was...More

11  Thank craffe2
Reviewed August 17, 2017

Great family holiday! We have just returned from Grand Sirenis Riviera Maya and had a great holiday – 2 adults and 2 children, 6 and 8. It was our first visit to Mexico and our first long haul flight with children and we loved this...More

9  Thank Amanda T
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded August 18, 2017

Hola Amanda T, We would like to thank you, on behalf of every employee at the Grand Sirenis Riviera Maya Resort & Spa. Your comments were truly a pleasure to read and I appreciate that you took the time to share your experiences with the...More

Reviewed August 16, 2017 via mobile

We stayed at the Grand Sirenis - and loved it. The service was 5 star - concierge booked all our meals, excursions and spa. The room is big !! The property is also very large. Food was good and large variety. The sun beds and...More

2  Thank Signorina
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded August 17, 2017

Hola Signorina, I am happy to know that you enjoyed your stay with us, comments like yours motivate all our staff to continue working hard. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and...More

Reviewed August 16, 2017 via mobile

This holiday was a surprise from my husband for my birthday. He booked this through first choice and our flight was with Thompson airways (all same company I know). Transfer from the airport took around 1 hour and 10 mins, check in we were offered...More

Thank Kirsty W
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded August 17, 2017

Hola Kirsty W, Many thanks for your review and for having chosen Grand Sirenis Riviera Maya for your vacation. We are happy to know that you had chance to enjoy our services and facilities and especially that you had a great vacation with us. It...More

Reviewed August 16, 2017 via mobile

I don't get much time to write reviews these but I have a rare morning to myself today, sorry it's a bit long but I have covered as much as possible to help you get a good grasp of this hotel and it's location and...More

12  Thank muirp
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded August 17, 2017

Hola muirp, Thank you very much for your full review including your observations. As you may know, comments from our guests are important for us because you let us know the exact elements in which we have to work on. We are very proud to...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$162 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$162 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (16148)
Pool & Beach (4069)
Room & Suite (1991)
Dining (1071)
Amenities (270)
Family and Play Areas (178)
Business Centre & Event Rooms (48)
Questions & Answers
Ask a question
Ash E
May 27, 2018|
Answer
Response from dianeo198 |
Drinks are free and you get a lunch and “afternoon tea” going and when you come back you get dinner and breakfast. I think they had about 3 bar services but if you want more you can go to the back of the plane to get... More
1
Vote
Room Tips
"email the hotel before and ask for a room away from the entertainement and high up in the refurbished bit..."
Read review
"Find a different location"
Read review
"Upgrade rooms are worth paying for but cheaper if you upgrade before travelling"
Read review
"Superior rooms due to being updated. Ground floor rooms can be a little noisy at high traffic times from..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing