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Grand Sirenis Mayan Beach Resort & Spa

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2,757 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sirenis Mayan Beach Resort & Spa
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Showing 2,301: English reviews
Reviewed 14 August 2012

We stayed at the Grand Sirenis (booked through Thomas Cook) for two weeks from 24th July 2012 with two teenage children. Flight was good, transfers efficient, check in at hotel speedy and we were immediately taken to our rooms (as requested rooms next door to each other) along with our luggage. We were in block 15 which on looking on...

2Thank annie52england
Leicester, United Kingdom
Reviewed 13 August 2012

Had a ball, 36 of us went out there and not one complaint. Thanks to Guadalupe for looking after us around the pool, she's a star. Place was fresh and clean, food superb and staff very helpful. The wedding was well organised and credit to the wedding office they took care of everything and made it a day to remember

3Thank Mark U
Imperial Beach, California, United States
Reviewed 12 August 2012

My parents had previously visited last year, and insisted we return with them as soon as my dad retired. My parents, myself, my husband, my 2 girls, my brother, his girlfriend and my nephew all went. All of the staff were so attentive and "grupo animacion" were very fun. We were so impressed and happy~we became Premium Travelers. So we...

2Thank Ana F
Leicester, England, United Kingdom
Reviewed 11 August 2012

Just returned from the Grand Sirenis..had an amazing time. First time we have visited Mexico & will definately go back sometime. Beach was beautiful & you could always get sun beds & shade on the beach no matter what time you went there. Pools were great too, with the animation team working hard all day & night to keep adults...

4Thank Beverley H
East Riding of Yorkshire, United Kingdom
Reviewed 10 August 2012

We travelled on 24/7/12 to 7/8/12 as a family of 2 adults and 2 kids along with another couple through Thomas Cook flying from Manchester, UK. We got a second floor room in the Llek building, room 2736, excellent sea view, although I would have preferred more of a beach in front instead of palm trees, rooms were spacious and...

3Thank BurnseyHull
Aberdeen, United Kingdom
Reviewed 9 August 2012

Well where do we start? WOW! First time in Mexico and we loved every minute of it ! The hotel is gorgeous. 3 pools and lovely beach. There are 2 parts to the hotel, we were in Riviera Maya side. The rooms are huge, very clean with jacuzzi hot tub in the bathroom ! We had a very lazy holiday...

9Thank tory1
Cumbernauld, United Kingdom
Reviewed 8 August 2012

just back from this holiday and the hotel and spa facilities were fab. the rooms are massive and very clean. great service from all staff in buffet and restaurants, food was brill. the spa experience was terrific. massage from Tony was brill and he was very helpful and knowledgeable, not only about the spa, but about the hotel, surrounding area...

2Thank Fiona T
Eastern Passage, Canada
Reviewed 6 August 2012

this was our first time to mexico , the Grand Sirenis was a good decision . the check-in was fast , room was clean , the staff was great . went to beach everyday with underwater camera , then to lazy river . the food was wonderful the service was better . the only complaint was oops dont have any...

2Thank hotwire93
Sunderland, United Kingdom
Reviewed 6 August 2012

Ths is the first time I have ever been on an all inclusive holiday, I wasnt really sure what to expect. however, when I arrived I was in awe! Room - very spacious, cleaned every day and sheets changed every other day. The maid also left a decoration made out of the towels. The bathroom was huge, with a jacuzzi,...

7Thank curly518
Glasgow, United Kingdom
Reviewed 6 August 2012

My husband and I spent 2 weeks at the Grand Sirenis in July 2012,. Before we went I was a bit concerned regarding some of the negative comments being made about this resort however do not pay any attention to them. We had a great time. Checking in was no problem took all of ten minutes and we were in...

6Thank MGGGM

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $257 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#10 Luxury Hotel in Akumal
#10 Top resorts Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sirenis,wheel chair accessible, including Spa. Building 19,great ocean view.Building 28, nice ocean view. Expenses- Budget to Luxury.”
 of 5 bubbles Travelwinter55, 25 Mar 2017 | Read review
“Get a 3rd floor to see the ocean, bring water shoes, bring mask/snorkel.”
 of 5 bubbles TrevorP53, 24 Mar 2017 | Read review
“Make sure you get a decent bed, avoid the old rooms with doubles if possible, and if you get bad beds, demand a switch right away.”
 of 5 bubbles 768jasone, 24 Mar 2017 | Read review
“we were at 2927 next to pool and beach”
 of 5 bubbles D3852IDmichaelp, 24 Mar 2017 | Read review
“Need to be on a higher floor to actually see the ocean due to the treed area growing in front of the buildings.”
 of 5 bubbles Alberta-Ukie, 20 Mar 2017 | Read review
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