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Grand Sirenis Mayan Beach Resort & Spa

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2,787 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sirenis Mayan Beach Resort & Spa
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Showing 2,323: English reviews
London,UK
Reviewed 20 August 2012

Returned on 15th August 2012 following 2 weeks at Grand Sirenis. Our third time in Mexico (got married on the Pacific side which seems more authentic) Overall a very good holiday, but if you are looking for Mexican culture then this is not the hotel for you, as this is pure tourist culture. Very Americanised. The hotel could be anywhere...

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1Thank debs007girl
Glasgow, Scotland, United Kingdom
Reviewed 20 August 2012

Me and my boyfriend stayed in this holiday in July 2012 and had a great time....the staff couldnt do enough for you they were so friendly. Our room was amazing (although wasnt that impressed about the hole between the bedroom and bathroom) but it was definitely a 5star rating. We had little presents delivered to our room like bottles of...

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3Thank Jade B
Leicester, United Kingdom
Reviewed 19 August 2012

hotel 5 star BUT only if you up grade. A full week being pestered to go for a meeting at breakfast after chatting there selling time share. The block we stayed in we had to go over a bridge to go to the restarant it stunk like rotten eggs for 2 weeks no explanation given as to why it smelt....

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3Thank caroline i
Scotland
Reviewed 19 August 2012

Family holiday for this year took us to the Grand Sirenis Resort near to Akumal in the Riviera Maya in Mexico. The resort is set within the mangrove area about one and a half hours by coach from Cancun airport which initially caused us some debate but after you get started away from the Airport the time does go in...

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4Thank traveller2008967
Liverpool, United Kingdom
Reviewed 18 August 2012

Just back from another 2 week stay at this resort and i have to say it just gets better. Once again great service, great rooms, great setting, the list is endless. I think what this hotel gives more than any other along the Riviera Maya with Thomas Cook is value for money. I have to give a special mention to...

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3Thank callum l
Plymouth
Reviewed 18 August 2012

Before I start writing my review I want to let you know that I am base lining this holiday and hotel on the other holidays I have been on around the world including, Sri Lanka, Maldives, Dominican Rep, New York, Turkey, Bulgaria, Gran Canaria. This The overall score for the holiday, not just the hotel for me was 8.5/10. I...

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2Thank JkVR6
Kilmarnock, United Kingdom
Reviewed 17 August 2012

My experience in this hotel was bad...The holiday started with the room allocated to us still having the covers of the previous occupants...the staff were quick to address this issue though...Then we discovered the fridge was not working which took a while to get sorted...The shower cubicle and shower head were nothing short of disgusting with mould...it was so bad...

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2Thank ScottyJ1
Littleton, Colorado
Reviewed 15 August 2012

I can ditto most everything said by snowboarding1 except the room - the one the assigned was fine - King bed, jacuzzi tub, non-ocean view (I want to be on the beach/water, not look at it). Nor did we have elevator issues, but we did not use them, the buildings are only 3 floors. Spot on about the Europeans at...

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Thank GreatGuru
Reviewed 15 August 2012

Had a wonderful time- room was beautiful, food was great! Pool bar was very cool. Lots of activities to stay busy. Lazy river was a bonus! Beach was nice but a little busy- you have to play the towel game like any other resort.

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4Thank Nicoledalton
Newcastle upon Tyne, United Kingdom
Reviewed 15 August 2012

I had read some mixed reviews of this hotel and I honestly don't know why people have disliked this resort. From when we first arrived to when we left, we were given first class service. Our room was fantastic with two double beds (however we joined the SPT (see separate review on this) and got an upgraded room with ocean...

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17Thank Vikki D

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $229 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Reservation Options:
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Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#10 Top resorts Hotel in Akumal
#11 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room with the garden view, but we didn't spend much time there.”
AkvilinaRieger, 22 Apr 2017 | Read review
“Try to get a room away from the main pool.”
vantheman1999, 20 Apr 2017 | Read review
“Avoid staying near the Spanish groups at all costs”
sometrailsomewhere, 18 Apr 2017 | Read review
“The third floors offer the best views and are quieter than the other floors.”
fredslady, 16 Apr 2017 | Read review
“Get a room not on ground floor”
escapewinter2014, 12 Apr 2017 | Read review
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