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The Royal Suites Yucatan by Palladium

Expedia.comUS$386*
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#3 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Royal Suites Yucatan by Palladium
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2,150 Reviews from our TripAdvisor Community

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Showing 1,118: English reviews
Peoria, Illinois
Reviewed 13 October 2014

This was my husband's and my sixth time at the Grand Palladium complex - fourth time in the Royal Suites. We traveled the last week in September (9/20-9/27). We love the size of the resort because there is always something to do and it never feels crowded. Our day generally started after breakfast at the White Sands buffet with a...

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6Thank kellyjeandk
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear kellyjeandk, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

Cleveland, Ohio
Reviewed 9 October 2014 via mobile

My wife and I went to the Royal Suites at the end of September for a week. We did a lot of research online and read so many reviews before we made our decision. We completely made the right choice! We stayed in the Mayan Suite witch was absolutely fantastic. The outdoor shower was a selling point for us over...

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Helpful?
6Thank monte316
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear monte316, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you enjoyed your stay, and...

Evans, Georgia
Reviewed 8 October 2014

This was our 1st time to the Royal Suites section, but our 2nd time to this Grand Palladium. We were celebrating our 20 year anniversary. This was a short 5 night trip this time, but we wish it had been much longer. We stayed in a suite and loved having 2 balconies to enjoy. There were a few small hiccups...

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Helpful?
3Thank beachlivin2
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear beachlivin2, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

London, United Kingdom
Reviewed 8 October 2014

We are just concluding a weeks stay at Royal Suites and should begin by saying this particular resort is overall very good. It does however not quite come up to the five star category it claims to be. The location is excellent, the facilities are five star but the service standards fall just short. If something goes wrong, quite simply...

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Helpful?
4Thank Nick D
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Nick D, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us...

Columbia, SC
Reviewed 7 October 2014

My boyfriend and I and another couple visited this resort in October 2012. We were glad we chose the "royal" option. Our entire week was filled with VIP treatment. The hotel grounds are beautiful, food was awesome, and staff was amazing. The staff helped to make my birthday extra special and our every wish was accommodated. I would absolutely stay...

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3Thank davisies
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear davisies, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there...

Las Vegas, Nevada
Reviewed 30 September 2014

This was our first stay at Royal Suites Yucatan by Palladium, Sept.3 -9, and our 8th trip to Riviera Maya. I don't know how we missed this this resort before, it is truly amazing, with an even more amazing staff ! Palladium is a huge resort, with RSY tucked neatly in the southern end with it's own lobby and El...

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Helpful?
5Thank Tom s
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Tom s, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if...

Littleton, Colorado
Reviewed 29 September 2014

We had a great time at the Royal Suites Yucatan. We traveled 21/9/2014 through 27/9/2014 for our 15th wedding anniversary. The Jr. Suite at RSY was great for what we were looking for. We enjoyed the balcony hot tub many times and the room was great. The buffets were less than what we had expected, but not too bad. All...

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2Thank Shawn M
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Shawn M, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager Grand Palladium White Sand...

Saint Louis, Missouri
Reviewed 27 September 2014

We had a wonderful trip to the Royal Suites Sept1 - Sept 8 with our great friends and traveling buddies. This was our 2nd stay at the RSY, and their first. I'm always nervous about suggesting somewhere since everyone has different likes and dislikes. They LOVED the GP! The service and food were outstanding. The rooms are perfect. We enjoyed...

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3Thank jpinstl
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear jpinstl, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can do and feel free...

Solihull
Reviewed 26 September 2014

My wife and I have been to Mexico many times before and have mainly stayed at the GBP which is very good, but we were annoyed the last time we visited because of the persistence of Timeshare Touts. We had stayed at a Grand Palladium in Dominican Republic last year and decided to give the Mexican one a try. The...

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6Thank WJCSolihull
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear WJCSolihull, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

Brisbane, Queensland, Australia
Reviewed 22 September 2014

The service was immaculate the staff were all very helpful, So many daily activities to keep you busy or just hang by the pool/Beach and enjoy a few drinks. All the restaurants that we tried were amazing including the buffets. When in Mexico I wouldn't stay anywhere else

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Helpful?
3Thank Wessley D
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Wessley D, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $282 - $1,268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico
Hotel Style:
#1 Romantic Hotel in Akumal
#1 Green Hotel in Akumal
#2 Top resorts Hotel in Akumal
#3 On the Beach Hotel in Akumal
#3 Luxury Hotel in Akumal
#3 Spa Hotel in Akumal
#4 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be on the river and have an outdoor shower!”
VeeP104, 22 May 2017 | Read review
“No elevators, so choose accordingly! Most are very private.”
96kelseyb, 22 May 2017 | Read review
“Royal Suits have stunning views of the lagoon. Buildings 69 & 70 are perfectly located next to the pool”
181merediths, 15 May 2017 | Read review
“Building 69 or 71 closest to pool.”
Darlene9, 15 May 2017 | Read review
“Rooms require lots of walking, crossing bridges and climbing stairs.. We were in room 7132 on 3rd floor.”
South_Carolina_Crew, 14 May 2017 | Read review
5 of 5
Expedia.com
US$386* /night
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Bookit.comUS$386
Booking.comUS$393
Hotels.comUS$386
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Prices are for 1 room, 2 adults
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