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Hotel El Caballo Blanco

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Hotel El Caballo Blanco
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170 Reviews from our TripAdvisor Community

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Showing 101: English reviews
1 review
Reviewed 1 week ago

My family rented the two ocean view luxury suites in the hotel for 2 nights. Everything was as advertised. We were very impressed with the comfort, cleanliness and overall ambiance of the hotel. Miguel and the staff were exceedingly friendly and helpful. Loved the location right on the beach. The rooftop pool area was incredible. The only problem we had... More 

Helpful?
Thank Lauren A
Calgary, Alberta
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We spent 11 nights at Caballo Blanco and could not have been more impressed! From the moment we checked in we knew we had found someplace so special. Miguel did a phenomenal job in Tina's absence. he made you feel like family. The rooms were spotless and well appointed with everything you need. The air-conditioning work flawless, and the sun... More 

Helpful?
1 Thank 19Canuck67
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

This is by far the best hotel in Mahuhal. The staff (Miguel) was AMAZING. The only thing that stopped me from giving a 5 rating was that our air conditioner in the room was broken both nights. However Miguel worked tirelessly both days to get it fixed and the owner was out of town but very much concerned and invested... More 

Helpful?
Thank A TripAdvisor Member
Atlanta, Georgia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 weeks ago

I walked up to this hotel and asked for rooms available, so had no idea. I liked it so much that I extended my stay, and really didn't want to leave. The hotel is further down the beach from the port/cruise ship crowds, and is beachfront. My room was great, with balcony, fridge, wifi. To me, the best part was... More 

Helpful?
Thank scarlettk
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 October 2016

We stayed here from September 16 - 23. It had everything we require - air conditioner, solid roof and hot water. The room was very nice and the balcony overlooking the malecon is great for people watching. We enjoyed our afternoons on the rooftop in the dipping pool. The bed linens and towels are very nice! Tina is an excellent... More 

Helpful?
Thank basketjodi
reenibohini, Owner at Hotel El Caballo Blanco, responded to this review

Thank you so much for writing such a nice review for us, and the beautiful pictures you posted. Thank your husband again for all the videos and pictures he left me. It was such a pleasure having you both stay with us. Happy Anniversary again!!! See you next year! All my best, Tina More 

Essex, United Kingdom
1 review
Reviewed 29 September 2016

Beautiful views, centrally located was made to feel welcome from the moment we arrived, rooftop dip pool was very relaxing, rooms and bathrooms were extremely comfortable and clean plenty of hot water, lovely hotel would definitely recommend

Helpful?
Thank christinegillard1
reenibohini, Owner at Hotel El Caballo Blanco, responded to this review

MERCI!!!! It was a pleasure having you stay with us. Thanks again to your 3 beautiful daughters for helping me with the translation. What a wonderful family you have. It was a pleasure having you stay with us. All my best, Tina More 

2 reviews
Reviewed 28 September 2016

The hotel is ideally located and is an easy walk to anything you might need. Rooms were meticulously clean, beds were comfortable, air conditioner worked great, and showers had hot water. The dipping pool on top was excellent for relaxing or people-watching. Tina was an excellent host and gave us great advice both before our arrival as well as during... More 

Helpful?
Thank kiarny
reenibohini, Owner at Hotel El Caballo Blanco, responded to this review

Thank you so much for taking the time to write us such a nice review. I'm so happy you enjoyed your stay. It was a pleasure having you here with us. It great to know Alex took good care of you. We hope to see you again real soon. Happy travels, Tina More 

Houston, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 September 2016

From the beautiful rooms with hand carved doors (even the bathroom doors are gorgeous carved wood), to the amazing owner and hostess, Tina, to the luxury pillows, linens and towels and bedding, to the flat screen tv's and refrigerators in the room, to the spacious decks included with your suite, to the private rooftop pool area.....there is just nothing but... More 

Helpful?
Thank tulips72
reenibohini, Owner at Hotel El Caballo Blanco, responded to this review

Thank you so much for your beautiful review. I'm so thrilled that you enjoyed our hotel. It's so nice that someone notices the little things. It was a pleasure having you both stay with us....or should I say all 3. : ) We look forward to your return. Happy travels my friend. Hugs to you both. Tina More 

Cleveland, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 September 2016

I stayed at this incredible gem the first week of September and it was a flawless trip from getting off the bus weary travelers greeted by Tina who made us immediately feel like we were staying with a friend. The views from the room and the rooftop pool are never tiring. The room had a fridge which was so handy... More 

Helpful?
Thank DR73165
reenibohini, Owner at Hotel El Caballo Blanco, responded to this review

WoW!!! Alex will be thrilled. Thank you SO much for your review. I'm so happy you enjoyed your stay and Alex's animals! It was a pleasure having you visit, hopefully it will be longer next time. All my best to you and hope to see you soon, Tina More 

Cozumel, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016

Just spent 5 days in Mahahual staying at Hotel El Caballo Blanco! Beautiful rooms with a beautiful view! Just walking into the room you can tell someone wants your stay to be very special! Quality beds, bedding, and towels. You also have a large screen TV, very nice programable coffee pot, good size refrigerator, then there is the terrace off... More 

Helpful?
Thank Barbara E
reenibohini, Owner at Hotel El Caballo Blanco, responded to this review

Thank you so much for your kind words. It was such a pleasure having you and your family stay with us. I have the greatest job in the world!! You always have a friend here Barbara. I look forward to seeing you again very soon. Hugs to you both! Tina Sanchez More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Each suite includes 2 queen size beds, flat screen tv, ski, refrigerator, wifi, private Italian tiled bathroom with shower. Beach front suites also include coffee maker , safe and private balcony or private terrace with lounge chairs. ... more   less 

Additional Information about Hotel El Caballo Blanco

Address: Ave Mahahual, Manzana 12 lote 1 | Entre Martillo y Coronado, Mahahual 77940, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Costa Maya > Mahahual
Price Range: $59 - $172 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Hotel Style:
#2 On the Beach Hotel in Mahahual
#3 Romantic Hotel in Mahahual
#4 Family Hotel in Mahahual
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Caballo Blanco staff and other travellers.
11 questions
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Questions? Get answers from Hotel El Caballo Blanco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front is best”
 of 5 bubbles 19Canuck67, 14 Nov 2016 | Read review
“Go fr a room with the balcony!”
 of 5 bubbles basketjodi, 2 Oct 2016 | Read review
“Either of the suites is great.”
 of 5 bubbles kiarny, 28 Sep 2016 | Read review
“You can't go wrong, whatever room you may choose.”
 of 5 bubbles tulips72, 23 Sep 2016 | Read review
“I loved our room #7 (no coincidence my lucky number!)”
 of 5 bubbles DR73165, 19 Sep 2016 | Read review
5 of 5