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Hotel Esencia

Travellers' Choice award winner
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Hotel Esencia
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230 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Atlanta, Georgia
Reviewed 2 weeks ago

I just spent two nights at this amazing hotel and could have stayed on indefinitely. Everything about this hotel is perfect from the friendly, helpful, courteous staff to the spotless well appointed rooms and the gorgeous grounds. I was there with my high school daughter but look forward to returning with my husband. The food, both in the restaurants and...

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Helpful?
2Thank Maribeth J
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Maribeth J, Thanks so much for taking the time to write and your kind 5 star review! My only regret is that you could not stay with us longer than two days. Atlanta is not far from us so I hope that you will consider returning for a nice long vacation one day soon. Spring and Summer here are...

Bedford, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed for 3 days after a tour around Mayan sites. Hotel is just great. We had an Ocean suite with balcony overlooking sea and this was perfect. Pools are well looked after (although they are going to need some remedial work before too long). Staff are continually clearing away towels, sweeping up leaves, offering drinks, putting out folded towels,...

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Helpful?
2Thank Hugh J
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Hugh J, My sincere thanks for noting that Hotel Esencia is one of the nicest hotels you have ever stayed in. That is a high compliment indeed. We are a small family owned hotel and all of us love what we do and are always looking for ways to make things even better. I'm sorry that you found our...

Miami, Florida
Reviewed 3 weeks ago via mobile

I didn't review this hotel right away, because I really just wanted to keep this experience to myself. But they deserve all the 5 star reviews that they get. Even before I arrived, the concierge was so helpful. He allowed me to pull off a perfect and restful vacation with two toddlers. The hotel arranged a babysitter that was seriously...

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Helpful?
2Thank LucyG43
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Lucy G, My sincere thanks for taking the time to write and especially for your kind comments. It makes me proud to hear that my staff went above and beyond for you and your family. I will be sure to give a special thank you to "Mary Poppins"! I hope that you will consider Hotel Esencia your new "home...

North Yorkshire
Reviewed 3 weeks ago

We had 5 nights here and could have stayed longer. Our room was a garden suite with plunge pool and located off the path leading through the gardens to the pool and main house. The rooms are of a high quality, very clean and well equipped with complimentary minibars restocked every day. There is also a fruit bowl which was...

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Helpful?
Thank Alchrisuk
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Alchrisuk, It was an absolute pleasure to have you with us on your recent vacation. My sincere thanks for taking the time to post your kind feedback here. I'm delighted to hear that you look forward to returning! All the best, Kevin Wendle Owner and CEO

tx
Reviewed 3 weeks ago

Hotel Esencia... the secret hidden little boutique hotel where jungle meets beach. its far from the airport, far from the crowds and secluded in a perfect way! we had the master ocean view hotel, it was a second story room overlooking the pool and the beach. We stayed for a weekend celebrating a beautiful couple getting married that weekend at...

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Helpful?
1Thank mj79Tx
Kevin W, Owner at Hotel Esencia, responded to this review

Dear mj79Tx, What a pleasure for me to read your nice comments! I'm especially proud to hear that you found my staff to be exceptionally friendly and helpful. There are many nice hotels in the world but my philosophy here is that it's all about the people -- in addition to excellent food, service, and the best in comfort of...

Boston, Massachusetts
Reviewed 4 weeks ago

Just came back from a week at Hotel Esencia & loved it. Hotel decor is gorgeous from the exterior to the interior. The staff was wonderful, so extraordinarily helpful & warm. The rooms are spacious & extremely clean. The complimentary morning yoga class was a great way to start off each day. The powder white sand & clear blue water...

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Helpful?
Thank _chenp01
Dubai, United Arab Emirates
Reviewed 19 February 2017

What an amazing place! Stunning location in front of the beach with incredibly helpful and friendly staff members. Delicious food in both restaurants with live music sometimes. Yoga classes every morning and plenty of water activities during the day. Beautiful rooms, great gym and lovely outdoors area. It's basically the perfect place to take a break away from the city....

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1Thank Andres P
Reviewed 18 February 2017

We loved our trip here and can not wait to come back. The Food is off the charts great, the spa is unreal and the rooms are stunning. Not to mention the staff is friendly and helpful without being intrusive. Its an exceptional experience. Highly Highly recommend!

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Thank DMollins
Los Angeles, California
Reviewed 17 February 2017

Esencia breathes the true essence of Mexico. The grounds, the feeling of the charming rooms, the service and friendliness are all part of what makes Esencia so special. With 29 rooms, an amazing spa with tradition herbs and practices incorporated into the spa menu, well appointed and comfortable rooms, The authentic feeling of truly being in Mexico is very present...

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5Thank Leah W
London
Reviewed 15 February 2017

The Esencia does not really want the world to know it is there. Along the road from Playa del Carmen to Tulum most hotels have bold garish front gates as if shouting here we are. Esencia on the other hand has no sign and the entrance is therefore easily missed. Inside there are no room numbers for the villas and...

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4Thank mbgandco

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Garden Suite with Plunge Pool (46)
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Master Suite (45)
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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel Esencia is a 50-acre private estate, with an awe-inspiring beachfront, two swimming pools, day spa, two restaurants, and an indulgent atmosphere fitting of royalty. In fact, the property and many of the buildings once served as the exclusive beach-side retreat of an Italian duchess. Though friendly, warm and generous, the duchess demands the very best and Esencia still benefits from her superior taste, her impeccable style and her zest for life. ... more   less 

Additional Information about Hotel Esencia

Address: Calle Carretera Federal KM 265, Xpu-Ha 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $972 - $1,659 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Esencia 4.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Esencia Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya/Xpu-Ha
Hotel Style:
#1 On the Beach Hotel in Xpu-Ha
#1 Spa Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Esencia staff and other travellers.
16 questions
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Questions? Get answers from Hotel Esencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a massage - the spa is wonderful!!!”
 of 5 bubbles 918leahw, 17 Feb 2017 | Read review
“by the beach”
 of 5 bubbles diegopabon88, 15 Feb 2017 | Read review
“The Tower room is amazing, a great sea view and a private sun terrace”
 of 5 bubbles stuartmB8057UB, 15 Jan 2017 | Read review
“If you aren't in the main house suites you are in the jungle with no ocean view or sounds of the waves.”
 of 5 bubbles grassarena, 29 Nov 2016 | Read review
“Let them know what you need and they will be sure and accommodate your every need and desire!”
 of 5 bubbles KimberlyL527, 28 Nov 2016 | Read review
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