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02/07/2017 03/07/2017
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    Bel Air Collection Xpu Ha Riviera Maya

    Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$81
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          Overview
          • Excellent44%
          • Very good26%
          • Average13%
          • Poor8%
          • Terrible9%
          Travellers talk about
          “lobby bar” (99 reviews)
          “thatched roof” (50 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Conference Facilities
          Laundry Service
          Private Balcony
          3.5 Star Hotel
          All hotel details
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,637)
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          1 - 5 of 2,637 reviews

          Reviewed 1 week ago via mobile

          The day that we arrived started perfectly fine, in the front desk this nice gentleman gave us the full information (don't remember his name), then Alexis the BellBoy took us in a little tour to show us the hotel and explain the timing of everything,...More

          Thank Abdiel L
          Reviewed 1 week ago

          amazing. snorkeling and kayaking was my favorite part, the boy helping up was so amazing, took me out for a tour and my little brother. The food was amazing all great servers, can't complain about anything. enjoyed the lobby bar and all the shows they...More

          Thank Reshma p
          Reviewed 1 week ago

          Not a luxury ressort, by all means, mostly local tourists. Food staff and service was outstanding good, for those who prefere local customs. No stress, no hurry, a place to relax to retreat and to enjoy the family. To cet to the beach you must...More

          Review collected in partnership with this hotel
          Thank anetteedtihr
          Reviewed 4 weeks ago

          The place is super cute! Small huts hidden in the jungle. Very private and cozy. The staff is very pleasant and courteous. We had a bad experience with our room having ants and water coming up from the drains and our room flood. But the...More

          Review collected in partnership with this hotel
          Thank Gabriela R
          Reviewed 4 weeks ago via mobile

          This hotel is not even worthy of 1 star. It is more like a campground. The restaurant is 2 miles away- a go cart needs to be hired to get there but it took 3 hours for go cart to come. There is nothing in...More

          3  Thank sshariff578
          Grand Oasis Tulum
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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$89 - US$229 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 On the Beach Hotel in Xpu-Ha
          • #4 Spa Hotel in Xpu-Ha
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 144
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Expedia, Hotels.com, Travelocity, Hotwire, Cheap Tickets, HotelQuickly, getaroom.com and Priceline so you can book your Bel Air Collection Xpu Ha Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Xpu-Ha
          • Also Known As
          • Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha ,
          • Xpu Ha Palace Xpuha ,
          • Bel Air Collection Xpu Ha Riviera Maya Xpu-Ha
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          Traveller (2107)
          Pool & Beach (334)
          Room & Suite (212)
          Dining (92)
          Hotel & Grounds (1351)
          Family and Play Areas (136)
          Bathroom (13)
          Business Centre & Event Rooms (4)
          Nearby
          Sponsored by:
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          Nearby Restaurants
          Royal Grill
          73 reviews
          1.05 km away
          La Playa Xpu Ha Restaurant & Beach Club
          466 reviews
          1.39 km away
          Rauxa Restaurant & Show
          161 reviews
          .93 km away
          Terrace Tapas Lounge & Bar
          67 reviews
          .97 km away
          Nearby Attractions
          Bahia Divers
          239 reviews
          1.00 km away
          Xpu-ha Beach
          683 reviews
          1.47 km away
          Dolphinaris Barcelo
          681 reviews
          1.07 km away
          La Playa Xpuha
          626 reviews
          1.39 km away
          Questions & AnswersAsk a question
          mboshart4
          I had a watch stolen for my room safe which was locked. I have tried many times to see a report or to at the very least see some action taken by this hideous place. I have found several reviews now of similar thefts within the resort and by staff! I hope other see the reviews and do not trust this resort! Such a horrible experience! I stayed on 4/2 - 4/5 in room 103....
          23 May 2017|
          Answer Show all 2 answers
          Response from mboshart4 | Reviewed this property |
          I agree! I message them at least twice a week and I still get the run around! It was definitely done by staff there and I want a list of all their staff that worked while I was there. I hope others see these and do not stay... More
          0
          Votes
          znutman
          Hi There Collette, We just got back from the Bel Air Xpuha, and also had an expensive jacket stolen from our closet. We stayed in unit 212. The place in cool, quirky, but disappointing!! Cheryl
          6 April 2017|
          Answer
          Response from Collette L | Reviewed this property |
          Bummer, sorry, I just hope others will read this and NOT go here. Our stuff was stolen out of the locked safe. The management said it would be a 48-72 hour investigation, and that they would get back to me.That was more than... More
          0
          Votes
          TOTEE72
          Is there any evening entertainment?
          4 March 2017|
          Answer Show all 4 answers
          Response from charlietravel2017 | Reviewed this property |
          The lobby bar in the evening would have a band and dancing. Lots of fun.
          0
          Votes
          Room Tips
          "We were in village 6 in an upper room. Our ceiling did have a hole in it. The location was pretty central..."
          Read review
          "I wish we would have had an upper level room"
          Read review
          "don't stay here if you don't like walking, also no beach access"
          Read review
          "I would ask for top floor... if you like it brighter and a better view."
          Read review
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