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Bel Air Collection Xpu Ha Riviera Maya

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2,043 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
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Showing 930: English reviews
yardley pa
Reviewed 10 July 2004

A very interesting experience. We travel a great deal and the front desk staff, and management in general, was the worst I have ever experienced. It is hard to tell if it was the system or the people. The general staff was helpful and tried hard to please. If you are traveling as an individual couple, it would be fine...

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1Thank art89
Marietta, Georgia
Reviewed 9 July 2004

This was the best vacation ever. The last few reviews really said it all. The earlier ones must have been people who were at a different place as there was hardly anything negative. I didn't feel that there was much walking (certainly not enough to have not gained weight from the yummy food). The complaint about the quality of alcohol...

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2Thank coberg
Wisconsin
Reviewed 7 July 2004

7/3/04 to 7/7/04 Xpu-Ha is very nice. A lot better than the normal hotel/motel type of building. Ask for a top floor room. We stayed in the Reptile section, top floor #2517. When we checked in we were told we were in the mammal section & couldn't move till the next day until another lady working said we could be...

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2Thank sawl
A TripAdvisor Member
Coshocton, OH
1 review
3 helpful votes
Reviewed 7 July 2004

We visited Mexico the week of June 26 and stayed at Xpu-Ha in the Maya Riveria. We were travelling with two other families for a total of 11 people. Before leaving and booking the trip, we lived and breathed the reviews written by vacationers on this site and many more. We put a lot of stake in the comments made...

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3Thank A TripAdvisor Member
A TripAdvisor Member
Maryville, Tennessee
1 review
3 helpful votes
Reviewed 5 July 2004

My wife and I have been looking forward to this trip for several months. She and I are both school teachers so this was a reward for us to look forward to at the end of the school year! Our neighbors had recommended Xpu-Ha to us after their stay there several years ago. After calling several travel agents and trying...

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3Thank A TripAdvisor Member
Atlanta, Georgia
Reviewed 4 July 2004

We went to the Xpu Ha for our annual Mom/Dad trip without kids. It was better than expected, the rooms were awsome, the service was great! I wouldn't recommend taking young children there just because you walk alot. We didn't mind it at all, but I guess some people might not like that. We went to dinner at the japanese...

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1Thank JackiePAtlanta
A TripAdvisor Member
Glen Mills, Penna.
1 review
4 helpful votes
Reviewed 3 July 2004

Our youngest Daughter picked Xpu Ha for her wedding on June 26th and we were so happy with her choice. The staff at the resort couldn't have been nicer and bent over backwards to make our stay an enjoyable one. The grounds are beautiful and yes, it is in a jungle and you have to expect the things that crawl...

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4Thank A TripAdvisor Member
Metuchen, New Jersey
Reviewed 1 July 2004

Xpu-Ha was a true escape from New York. Wewere pleased when the van driver kept heading south, away from the thongs and anonymous teenage hook-ups of Cancun. The first thing we noticed was the caliber of people at the resort: from honeymooners to young families to elderly couples who enjoy the outdoors; it included Europeans, esp. Spaniards, and Americans from...

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2Thank annalex
A TripAdvisor Member
Newark, Delaware
1 review
4 helpful votes
Reviewed 30 June 2004

My wife, myself, and two sons (10 & 12) recently stayed at the Xpu-Ha from 6/21-6/27. We had an excellent time! If what you want out of a resort is a cookie cutter style, huge concrete hotel, wall to wall people, loud, rude borish behavior, stay in Daytona, Ft.Lauderdale, or even Cancun. The Xpu-Ha is not for you. The resort...

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4Thank A TripAdvisor Member
Sioux Falls, South Dakota
Reviewed 27 June 2004

We stayed on Xpu-Ha from June 5th – June 14th. I researched for more than a year looking for the perfect resort in the Caribbean to get married at. We only had two requirements, white sand and blue water. I have to say that we hit the nail right on the head. I checked for updated reviews on this site...

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1Thank Evlbob

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $113 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Xpu-Ha
Hotel Style:
#4 Spa Hotel in Xpu-Ha
#4 On the Beach Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
115 questions
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it was very quiet not but very old no activities no music or dancing really not much at all”
 of 5 bubbles GailVarcoeCampbell, 28 Nov 2016 | Read review
“bottom floor rooms have a low ceilings, 2nd floor rooms have soring thatched ceilings with ceiling fans. the ac worked great”
 of 5 bubbles sanchezgusbegin2016, 9 Nov 2016 | Read review
“All rooms are terrible and filthy”
 of 5 bubbles DonnaBruce, 18 Aug 2016 | Read review
“Don't book here”
 of 5 bubbles 733mandya, 22 Jul 2016 | Read review
“Bring good walking shoes.”
 of 5 bubbles mlotto7, 6 Jun 2016 | Read review
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