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Alderley Edge Hotel

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328 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Stoke-on-Trent, England, United Kingdom
Reviewed 4 days ago NEWvia mobile

The only reason this review is scored 2 rather than 1 is because we were staying in the bridal suite which was a spacious room. Very disappointing from the moment we walked through the door to reception. The girl checking us in had no eye contact, no smile, just went through formalities and told us where to find our room...

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Helpful?
2Thank Julie L
Glasgow
Reviewed 2 weeks ago via mobile

We travelled hundreds of miles in terrible weather for a family funeral and were so glad to arrive at the hotel. Our room was such a disappointment- small, gloomy and with a "view" of some scaffolding. Fortunately we were leaving early in the morning because the roofers were up bright and early! I don't think the hotel was full so...

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1Thank mumonhols
Mark H, General Manager at Alderley Edge Hotel, responded to this review

Hi, Thank you for your review of Alderley Edge Hotel. It's such a shame your view was spoiled by scaffolding but rest assured that if you had spoken to a member of the team we could've moved your room for you to avoid disappointment. We were having some vital repairs done on the roof so scaffolding was a necessity. We...

Warwick
Reviewed 3 weeks ago via mobile

Booked 7 rooms for a family birthday. Staff were attentive respectful helpful. We had a private room for dinner on Saturday night. Food was absolutely stunning and very reasonably priced for what we received. Rooms very clean although a little small and dated but worth staying for the breakfast. Definitely recommend. Coming from a service industry ourselves it's so refreshing...

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Helpful?
Thank CHH69
Mark H, General Manager at Alderley Edge Hotel, responded to this review

Hi, Now that is a NICE review! Thanks so much, we're glad to hear you enjoyed your trip. The rooms are a little dated but you'll be pleased to know that in 2017 we are having a full refurb of the hotel so next time you stay it'll look a little different! Thanks again and we do hope to see...

Manchester, United Kingdom
Reviewed 3 weeks ago

Had pre-arranged business dinner, plus some guests at the dinner stayed over in the hotel. Not much to say about the overnight in the hotel - all fine, some rooms are very small, but OK for a night's stay. The dinner was good in parts - enthusiastic and helpful service, but (not the waiter's fault - seemed to be problems...

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Thank ordinarypunter2015
Victoria H, Public Relations Manager at Alderley Edge Hotel, responded to this review

Hi, Please can I ask you to contact me directly on 01625 583033. Many thanks Mark Huntley General Manager

Reviewed 4 weeks ago via mobile

Recently stayed at the Alderley Edge Hotel for a birthday treat with my partner. We checked in and were shown to the Lindow Suite, which is a beautiful room. Very specious and well decorated, so we were very impressed! The hotel is in a fantastic location for all the bars and restaurants of Alderley Edge (recommend Picolinos definitely!) As we...

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Thank ellp94
Mark H, General Manager at Alderley Edge Hotel, responded to this review

Hi, Thanks so much for your review and we're glad to hear you enjoyed your stay with us. Piccolino's is very nice but did you know we have 3 AA Rosettes? Next time you should dine with us - we think you'll be impressed! Thanks again and we hope to see you soon. The Team at Alderley Edge Hotel

Chester, United Kingdom
Reviewed 4 weeks ago

First impressions were very good, nice looking hotel, friendly staff and our room was really nice and clean. We booked a table in the Brasserie for the Saturday evening as we didn't want anything formal just a nice casual meal. The staff were really friendly and couldn't do anymore to please and there was on ok choice of food to...

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Thank wthomas2016
Mark H, General Manager at Alderley Edge Hotel, responded to this review

Hi, Many thanks for taking the time to review Alderley Edge Hotel. We're sorry to hear you were less than happy with your experience. We believe the General Manager actually spoke to you on check-out and resolved any issues you had? We hope you do decide to visit again in the future and have a more enjoyable stay next time....

Oxfordshire
Reviewed 29 October 2016

Had lovely meal and weekend, but had food been less good it wouldn't have been a good time. Ordered several wine choices (sequentially) from list but none available, odd sort of reaction. Not the best weekend away. Weddings each day - as expected therefore some noise and extra business, but they do seem to take over the place. Including kids...

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Thank Rosie-B-Oxford
Victoria H, Public Relations Manager at Alderley Edge Hotel, responded to this review

Hi Rosie, Thanks for taking the time to review the hotel. We are very happy to hear that you enjoyed the food, we really do pride ourselves on it so we like getting such lovely feedback. We do get very busy when there is a Wedding on but as we are a small hotel, that is to be expected. If...

Cheshire
Reviewed 28 October 2016

My sister and I went to the Alderley Edge Hotel for afternoon tea as a birthday treat. We were escorted to a beautifully prepared table in the conservatory restaurant. Service from Mo and Alex was excellent - discreet but very welcoming. The afternoon tea is delicious with a surprise prawn and crayfish appetiser before lovely tiered sandwiches, scones and cakes....

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Thank CherylCheshire
Victoria H, Public Relations Manager at Alderley Edge Hotel, responded to this review

Hi Cheryl, Thank you so much for leaving such a lovely review of our Hotel! We are so glad to hear you and your sister enjoyed yourselves, our Afternoon Tea really is great isn't it! We hope to see you again soon, make sure you take a look at what's going on over Christmas! Thanks again, The Team at Alderley...

Altrincham, United Kingdom
Reviewed 22 October 2016 via mobile

This was a return complimentary visit to the hotel due to an unfortunate upsetting previous trip that was spoiled by rowdy guests.We were offered a return visit with an upgraded suite and I must say it was spectacular!! The staff as before were superb friendly and professional.We had a lovely breakfast and asked by the General Manager was everything ok.Exemplary...

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Thank Mark O
Victoria H, Public Relations Manager at Alderley Edge Hotel, responded to this review

Hi Mark, We're so glad to hear you had such a great return visit! We really do pride ourselves on all levels of service so we're glad you gave us an opportunity to rectify your opinion of us. Thank you for leaving such a lovely review and we will see you again soon. The Team at Alderley Edge Hotel

Reviewed 16 October 2016

Never write on trip, however...Lived in Aldeley all my life! The Alderley Ege Hotel has been a fabulous venue for weddings/ christenings/40ths and 50ths and charity dos over the years. Today, we took my mother in law there for her birthday for Sunday lunch. The meal we had was atrocious... The food that was served was worse than one would...

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Thank Lisa T
Victoria H, Public Relations Manager at Alderley Edge Hotel, responded to this review

Hi Lisa, Thank you for taking the time to review the hotel and we appreciate your custom over the years. We are not happy however to hear that you didn't enjoy your visit with your Mother in law. We take a great amount of pride in our food and that is the reason that we maintained our 3 Rosettes again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Elizabethan-Gothic Alderley Edge Hotel, with its panoramic views over the beautiful Cheshire Plain and Derbyshire countryside, is matched only by its superb facilities, excellent reputation and relaxed, inviting atmosphere.The award-winning hotel - with 50 comfortable and welcoming rooms and suites - offers guests the perfect choice of business, pleasure, private dining, corporate entertaining, conference, family celebration and wedding facilities.All supported by exceptionally stylish food from an executive chef and kitchen team whose coveted three AA rosettes standard serves the hotel's Alderley Restaurant and the more traditionaaly casual brasserie. Two very different eating experiences reaching from fine dining to a modern take on high-quality classically retro food. ... more   less 

Additional Information about Alderley Edge Hotel

Address: Macclesfield Road, Alderley Edge SK9 7BJ, England
Region: United Kingdom > England > Cheshire > Alderley Edge
Price Range: $147 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alderley Edge Hotel 4*
Number of rooms: 52
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Questions & Answers

Here's what travellers have asked, with answers from Alderley Edge Hotel staff and other travellers.
2 questions
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Colchester, United Kingdom
1 month ago
8 months ago

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Questions? Get answers from Alderley Edge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask how big the room is, if you don't want a small one”
 of 5 bubbles ordinarypunter2015, 11 Nov 2016 | Read review
“Arley suite is enormous and has a lovely view”
 of 5 bubbles AlisonH513, 12 Oct 2016 | Read review
“Did not stay”
 of 5 bubbles derek2840, 29 Sep 2016 | Read review
“Avoid upper floors if you must stay, but I wouldn't stay here again.”
 of 5 bubbles janel833, 29 Sep 2016 | Read review
“Only ate here and have done so many times in the past”
 of 5 bubbles 643AnitaC, 26 Sep 2016 | Read review
5 of 5
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