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We hired a few rooms at the Crewe Arms Best Western earlier in June for a conference event and also stayed overnight. We were really looked after. The food was good, rooms were comfortable with everything that was needed. The conference went off without a...More
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 2 days ago
Thank you for taking the time to write this wonderful review, the whole team is delighted you enjoyed your overnight stay and that your conference was a success.
We all hope you will come back and visit us again soon.
BEST WESTERN Crewe...More
I stayed here on a busniness trip at the end of May and left feeling glad my company rather than me personally had paid for the stay. First impressions were good though, easy to find and great location for those coming by train. Characterful building...More
Thank Emma H
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 6 days ago
Thank you for taking the time to write a review about your recent stay here at BEST WESTERN Crewe Arms Hotel. and thank you for your kind comments about the building, reception and the comfortable beds.
We would also like to apologize that on this...More
The service in the hotel on Saturday 3rd June at lunch time was abysmal. There appeared to be insufficient staff. I had to wait 35 minutes for a sandwich which when it appeared was turkey which proved to have no flavour. Chips were provide which...More
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago
Thank you for taking the time to review your experience while visiting BEST WESTERN Crewe Arms Hotel.
I am sorry that on this occasion we did not get it right and for not exceeding your expectations, this is not are usual high standard.
I was here for a business meeting and found everything great.
The room was clean and airy and I slept very well.
We ate in the @1650 restaurant and the food and service was fabulous.
Thank you for a great stay.More
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 2 weeks ago
Thank you for taking the time to write this wonderful review, the whole team is delighted you enjoyed your stay with us and that you liked our @1650 restaurant.
Hope you will come back and visit us again soon.
BEST WESTERN Crewe Arms...More
My husband and myself stayed here Saturday night as part of a touring coach party. Our room was spacious and clean, and as we asked in advance for a quiet room, we experienced no noise from the adjacent railway station or main road. Our room...More
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 3 weeks ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More
US$68 - US$120 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitEngland, the National Tourist Board.
Number of rooms
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