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BEST WESTERN Shap Wells Hotel

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954 Reviews from our TripAdvisor Community

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Showing 950: English reviews
1 review
Reviewed 4 days ago NEW

Arrived yesterday afternoon on a buy a gift offer which was my 60th birthday present from my children! The situation of the hotel was lovely, very picturesque and secluded! Very convenient for our favourite lakes!...however we were dissapointed with restaurant!. We booked our table for 7pm as we were hungry! There weren't many main meal choices but went for the... More 

Helpful?
Thank Jane B
Garstang, United Kingdom
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 5 days ago NEW

Stayed here on possibly the coldest night of this Winter! A nice warm entrance hall, and reception handed over the key with a pleasant smile and everything was ready for us on arrival. The bedroom was warm and furnished generously with space to relax, and a new en-suite, tv, and welcome tray. We had booked B and B, with an... More 

Helpful?
Thank GEOFF W
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Gorgeous came here with a friend on a coach trip with coopers tour two day break in sept 2014 the first time I've been and stayed in the hotel we was created by the hotel manager with kindness and friendly attitude. My friend and I went straight to our rooms after getting the keys from the desk my room was... More 

Helpful?
Thank purplessss
Rushden, United Kingdom
2 reviews
Reviewed 1 week ago

We needed a hotel at the last minute and were able to get a lovely warm and comfortable room plus a cooked to order breakfast by booking with Late Rooms for a total of £54 only! Wow! Staff were very friendly and helpful and we had snow overnight as well!

Helpful?
Thank prescotian31
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

Had the most amazing time here at shaps the grounds were beautiful and lake district is one of our favourite places to go, the food was amazing people were lovely, as we just got engaged they made a fuss of us, with the pudding and giving us free drinks, we was on a deal, there was a lot of people... More 

Helpful?
Thank May C
Wellington Point, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

As part of a group we found this hotel was pretty good for our purposes. It is very isolated but has a good bar and restaurant and the food is good. The rooms are spacious and most comfortable. Staff were always friendly and helpful

Helpful?
Thank dusty082016
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review

We thank you very much for all your kind words and we are extremely pleased you enjoyed your time with us at Shap Wells Hotel... Please do come back and see us in the near future Kind Regards Charlie More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I would have given this hotel 5stars,but I chose not to. The reason was simple, and I personally think it is quite significant and worthy of mentioning. But before I say the negative,let me tell you about the positive. This hotel is one of the very best in that area in which it is located. You are not far from... More 

Helpful?
1 Thank Adeyemi O
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your 4 star rating on your review very much appreciated....shame that cobweb stopped us from getting 5... We hope that you will come back again to visit us and enjoy our beautifull Hotel and surrounding countryside Kind Regards Charlie More 

Dublin, Ireland
Level Contributor
103 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

Stayed here for one night. A pleasant hotel in the countryside (watch out for the winding, narrow country lanes in the dark). The wheelchair accessible bedroom was in another building across a dark and stormy car park but was a pleasant, warm room with a well designed bathroom. The food in the restaurant was very ordinary and the staffing and... More 

Helpful?
Thank Cambio2011
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for taking the time to offer us your review... We are pleased you found our accommodation pleasant and warm and you also commented on our friendly staff. Thank you Charlie More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We arrived late in a dark autumn night, so were completely blown away when waking up about the beautiful landscape surrounding the hotel. Sensibly the restaurant/breakfast area takes advantage of this with a large window front overlooking the landscape. There is a noticeable effort to keep this hotel updated. Various bits and pieces have been modernised, but other things are... More 

Helpful?
Thank Stephan C
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for taking the time to write this review and we are pleased that you have noticed that we keep our lovely Hotel in very good condition. Kind Regards Charlie More 

Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

We came to this hotel for a break away for our mini moon. Lovely hotel and very friendly staff! Bed wasn't too comfortable but rooms were nice and clean. Lovely bar and log fire. Food was nice would recomend the beef!

Helpful?
Thank Emma C
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review

We are extremely pleased that you had a lovely time with us and you enjoyed all we have to offer... Please do come back and visit us again in the future Kind Regards Charlie More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Shap Wells Hotel

Address: | between the A6 and B6261, Shap CA10 3QU, England
Region: United Kingdom > England > Cumbria > Shap
Price Range: $86 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Shap Wells Hotel 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Penrith
Penrith Best Western
Shap Wells Hotel
BEST WESTERN Shap Wells Hotel Cumbria, UK
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Shap Wells Hotel staff and other travellers.
12 questions
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Penicuik, United Kingdom
over a year ago
Scotland
NORTHUMBERLAND
3 months ago

See all questions (12)

Questions? Get answers from BEST WESTERN Shap Wells Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were allocated a room before arrival, and were very pleased with it. Lift from Reception.”
 of 5 bubbles geoffw727, 27 Nov 2016 | Read review
“Sorry can not help here!”
 of 5 bubbles prescotian31, 24 Nov 2016 | Read review
“Just ask for a room with a view of the countryside”
 of 5 bubbles dusty082016, 20 Nov 2016 | Read review
“Ask for the front of the hotel for best view”
 of 5 bubbles adeyemio839, 18 Nov 2016 | Read review
“There is a small lift but disabled guests would be happier on the ground floor.”
  • Cosy Decor
  • 2nd floor room
  • Flatscreen TV
  • Family Room
  • Very CLean Bathroom
  • Large Wardrobe
  • Comfy Beds
  • Tea/Coffee Facilities
 of 5 bubbles Currymonster21, 9 Nov 2016 | Read review
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