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Hilton East Midlands Airport

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Hilton East Midlands Airport
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1,574 Reviews from our TripAdvisor Community

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Showing 1,556: English reviews
Cheltenham, United Kingdom
Reviewed 13 March 2016 via mobile

We used this hotel for an overnight stay in the East Midlands and were very impressed with it. The room was large and clean and had been decorated recently. In the room, there was an alarm / docking station as well as the television. The bathroom was also a good size and the shower generated a good amount water. Breakfast...

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Helpful?
Thank Kevin R
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Kevin R Thank you for reviewing our hotel on TA and also for recommending our hotel and staff; this is sincerely appreciated. Thank you for your detailed observation on our bedroom and bathroom amenities and in particular our breakfast offering; this is a huge focus for us and we are grateful that it sits well with out guests. Thank...

Slaidburn, Lancashire, United Kingdom
Reviewed 12 March 2016 via mobile

Super check in and departure staff, absolutely no issues. In fact all staff were excellent. Room was a good sized with the normal, expected facilities. TV channels were a bit restrictive and basic and Sky News didn't fit properly onto the TV no matter what option was tried. LivingWell health club is not 24 hrs - or maybe my card...

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1Thank Stuart M
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Stuart M Thank you for reviewing our hotel on TA and also for recommending us as a very good business hotel; this is sincerely appreciated. Thank you also for your observations on our TV offering; this is being reviewed to ensure that we have the very best TV service for our guests. Our breakfast times on weekdays have been...

Birmingham, England, United Kingdom
Reviewed 8 March 2016 via mobile

Stayed at this hotel for a conference and it was fantastic. Really polite and friendly staff giving you a really warm welcome. The room was tremendous. I stayed in a deluxe double room. It had a really comfortable and soft double bed, a sofa, a flat screen TV, desk, wardrobe with a safe, ironing board, iron, bathrobes and a nice...

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Helpful?
Thank JSC_10126
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear JSC_10126 Thank you so much for posting your review on TA and also for giving us a 5 star rating; this is sincerely appreciated. I am delighted that you enjoyed your stay with us especially as a business guest and that you were able to take advantage of our many facilities. Thank you once again for your detailed and...

Reviewed 8 March 2016

The hotel was comfortable, with a good efficient welcome. The pool was warm but the Jacuzzi was not working. We wanted a suitable hotel close to our daughter at Loughborough University, but not too far that she would want to join us. This hotel fit the bill perfectly, offering comfort, service and a good weekend rate.

Review collected in partnership with Hilton Hotels & Resorts
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Thank sionedh852
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear sionedh852 Thank you for reviewing our hotel on TA and also for highlighting the efficient welcome; this is sincerely appreciated. We're delighted that we met your expectations and that this makes for a perfect stopover when visiting your daughter at the nearby University. Than you also for your feedback on the jacuzzi; this is now fully in operation. Thank...

Reviewed 7 March 2016

Great staff, friendly atmosphere. Nothing was too much trouble. Hotel is a little bit dated but it was made up for by the excellent staff. I would definitely stay here again, it was very handy for the airport also.

Review collected in partnership with Hilton Hotels & Resorts
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Thank E9536NOlindaw
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear E9536NOlindaw Thank you for posting your review on TA and also for commending our staff for the friendly atmosphere; this is sincerely appreciated. I am delighted that we met with your expectations and would love to have you stay with us again. Look forward to welcoming you back again. Kind regards Sue Cave General Manager

Llantwit Major, United Kingdom
Reviewed 6 March 2016

Sandwiched between the M1 & a very busy dual carriageway made for very poor quality air especially with the airport so close as well. The rooms were tired & in need of updating which was in progress due to the amount of noise from Radios & construction workers. AirvCon/heating was noisy if turned up. Restraunt was o.k. but menu did...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Paul D
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Paul D Thank you for giving us your feedback about your recent experience at our property; this is sincerely appreciated. Thank you also for commending our staff; we endeavour to offer the best in hospitality, right from friendly service to a product that is in keeping with the newest hotels in the market. Thank you for bearing with us...

derbyshire
Reviewed 5 March 2016

Myself & my sisters got deal in wowher spa day & afternoon tea. We had booked at reception and was told were 2 go, on arrival we were given towels. The changing rooms are small but clean with lockers £1 but refundable. The spa was nice it was very clean we went when there was swimming classes in the pool...

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Thank billie30
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear billie30 Thank you very much for reviewing your Spa day experience at our hotel; this is sincerely appreciated. I am delighted that you enjoyed yourselves and that the massage and afternoon tea in particular made for a very relaxed and cheerful birthday celebration. Thank you for choosing our hotel and we look forward to welcoming you back again. kind...

Lincolnshire, United Kingdom
Reviewed 5 March 2016

Back again , Stayed the night before our holiday 14 nights park and fly always try and stay here if available , Reception staff excellent nothing too much trouble anytime ,Free transport to and from airport drivers friendly and polite took our cases off us and loaded both ways ,Had an evening meal in the restaurant on arrival 100%,recieved a...

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Helpful?
Thank Brian R
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Brian R Thank you so much for posting your review of our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. We're delighted that you enjoyed your stay with us again and grateful for your comments about our staff and the dining service during your stay with us. Thank you also for...

Grantham, United Kingdom
Reviewed 3 March 2016

Ideal hotel with free parking whilst you enjoy your trip away, transfers to hotel and airport at an additional cost are regular and effective, hotel is clean and comfortable nice large beds, average food at a reasonable price, good service, nice spa to relax in though not that big, have stayed a couple of times for convenience, works well if...

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Thank Dianne M
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Dianne M Thank you for reviewing our hotel on TA and also for endorsing us as the ideal starting point to your holiday. We're delighted that you enjoyed your stay with us this time too and we're grateful for your gracious comments about the beds and food and the convenience of it all. Thank you for choosing to stay...

Reviewed 25 February 2016 via mobile

We stayed at this hotel as a stop off point whilst traveling and would happily go back. The staff were very friendly, the room was spot on and the breakfast was just amazing! The only down fall of this hotel is the prices in the bar, left the bar feeling a little robbed! Nearly £19 for a pint and a...

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Helpful?
Thank Bubbaorr
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Bubbaorr Thank you for giving us your feedback on TA and also for complimenting our breakfast for being amazing; this is sincerely appreciated. Thank you also for your observations about the bar prices; I can assure you that we are constantly monitoring our prices in line with the competition and also keeping our guests in mind; your feedback is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Region: United Kingdom > England > Derbyshire > Castle Donington
Price Range: $96 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, UK - England
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
#4 Business Hotel in Castle Donington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton East Midlands Airport staff and other travellers.
18 questions
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east yorkshire
Huddersfield, United Kingdom
over a year ago
sheffield england

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Questions? Get answers from Hilton East Midlands Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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