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Best Western Plus Old Tollgate Hotel

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Best Western Plus Old Tollgate Hotel
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517 Reviews from our TripAdvisor Community

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Showing 506: English reviews
The fens
Reviewed 6 days ago NEW

Overall a faultless stay. Helpful staff. Quality room. Excellent food. Value for money and an easy to find location with loads of parking spaces. I would recommend this hotel to friends and family. Enjoy.

Review collected in partnership with Best Western
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Helpful?
Thank KingofThefens
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Thank you KingofThefens for taking the time to post your 5* review - much appreciated. kind regards

Hampshire
Reviewed 2 weeks ago via mobile

Excellent room, extremely clean, with nice, modern bathroom. Also TVs that worked nicely, and tea & coffee making in room. Only let down was banging doors - but was this due to guests or hotel design? Restaurant area not up to the same standard of the hotel - primarily geared to providing a carvery service. A bit crowded and busy...

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Helpful?
Thank HampshireKenny
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Dear HampshireKenny, thank you for your 5* review I shall pass your comments re the doors to the maintenance team. kind regards

Reviewed 4 weeks ago via mobile

I am sad I never took any pictures We where so eager to get eating I forgot! The food was delicious! The Chef a real character! I would definately go again thank you for a very enjoyable meal 😍 The buffet selection was huge will satisfy anybody!

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Helpful?
Thank Jackie B
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Thank you Jackie B we really appreciate your feedback. kind regards

Uk
Reviewed 5 weeks ago

When you wake up on a sunny, warm day in December and you have some free time, what better way to spend it than down in Sussex, by the River Adur. So with that in mind we were lucky enough to be able to spend a night at the Old Tollgate Hotel, too. Our room in Westgate building was beautifully...

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Helpful?
Thank lakegirl48
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

I am delighted to read that you enjoyed your stay lakegirl48. We shall look forward to welcoming you back again soon. kind regards

Chichester, United Kingdom
Reviewed 5 weeks ago

Wow I was overwhelmed as I entered the dinning room the sheer volume of people Sitting and eating well over a 100. I therefore had no expectation of the food. The staff were amazing and well trained we sat down , drink order taken. We then made our way to the Carvery a good choice of meats vegetarian fish options...

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Helpful?
Thank madhatter171
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

thank you for choosing The Old Tollgate and for taking the time to post your review. kind regards

Horsham, United Kingdom
Reviewed 3 December 2016

Booked this on a colleagues recommendation. As we arrived at reception there were two members of staff and neither looked up from their screen to greet us. We had to say hello to which a tall girl responded and proceeded to talk like a robot. We were shown the way to our room and I must say the room was...

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Helpful?
1Thank meatfleece
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Thank you meatfleece for you feedback. I will certainly pass your comments to the staff members concerned. kind regards

East Grinstead, United Kingdom
Reviewed 3 December 2016 via mobile

Large place lovely rooms, clean and tidy. Rooms can be very cold due to it being an old building and they provide additional heaters which made it lovely and toasty. Comfortable good size. Restaurant although didn't eat had a fantastic Calvary that looked amazing. Friendly staff, recommended

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Helpful?
Thank Muckypaws666
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Dear Muckypaws666, thank you for your 5* review - we really appreciate your comments. kind regards

Ely
Reviewed 29 November 2016

My wife and I stayed here for just one night, and have to say we were impressed. The Carpark was very large which meant parking was very easy as there were plenty of spaces. Checking in was no problem. Our room was very good, with traditional furniture which made a change from the norm. The added extras like tea and...

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Helpful?
Thank Gary G
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Thank you Gary G for taking the time to post your review. I have noted your comments and will discuss with my team. We shall look forward to welcoming you back in the near future. kind regards

Northampton, United Kingdom
Reviewed 22 November 2016

Had slight issue locating reception quickly on arrival, in the pouring rain, as did another couple who arrived at the same time. Which door, which building ? Then I noticed the tiny sign and called to the other couple. Reception service good. Our room was cold until we got the heating going, we thought the window was open it was...

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Helpful?
Thank 111karen2016
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Dear 111karen2016 thank you for your positive feedback - I shall pass your comments to our maintenance team. kind regards

Greater Perth, Australia
Reviewed 19 November 2016

I stayed here for one night and had a king size bed. Wow, the bed was really huge! The room was spacious, clean and had tea/coffee facilities and a mini bar. Breakfast was great and there was a variety of hot and cold breakfast. Reception staff were exceptional and smiled and nothing seemed to trouble them.

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Helpful?
Thank Ahktar R
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Thank you for choosing to stay with us Ahktar R - hope to see you again soon. kind regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Just 10 miles north of Brighton, the Old Tollgate Hotel is one of the most popular 3 Star Country Hotels in West Sussex. Set within the idyllic Village of Bramber, Steyning at the foot of the Sussex Downs, you can expect wonderful customer service and comfort whilst enjoying the hotel’s old worldly charm. The modern traveller will benefit from Free Parking, Free WIFI and Flat Screen TVs in every guest room.Our award winning Carvery Restaurant offers a superb selection of perfectly roasted joints, a spectacular choice of hot dishes, smoked fish, salads and mouth watering desserts.An idyllic Wedding Reception Venue with a licence to host your Civil Ceremony. The ideal hotel near to the South Coast where you can rest your head after enjoying a shopping expedition in nearby Brighton. Perfect base for lovers of golf, walking, cycling, horse riding and for visiting the many nearby historic houses and gardens in East and West Sussex. ... more   less 

Additional Information about Best Western Plus Old Tollgate Hotel

Address: The Street, Bramber BN44 3WE, England
Region: United Kingdom > England > West Sussex > Bramber
Price Range: $104 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Old Tollgate Hotel 3*
Number of rooms: 38
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Also Known As:
Best Western Bramber
Bramber Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Old Tollgate Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the west gate are fine”
 of 5 bubbles GaryG198, 29 Nov 2016 | Read review
“It's a quiet area, but 103 overlooked the countryside area.”
 of 5 bubbles ahktarr2016, 19 Nov 2016 | Read review
“We found the room upgrade good value for money, Do include dinner in your stay.”
 of 5 bubbles iand382, 16 Nov 2016 | Read review
“Choose another hotel”
 of 5 bubbles DianaH518, 12 Nov 2016 | Read review
“Don't have a Room fronting the main road!”
 of 5 bubbles adchas, 1 Nov 2016 | Read review
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