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Crowne Plaza Felbridge - Gatwick

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Traveller (214)
Room & Suite (339)
Dining (92)

About

Location
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Value
Located less than 10 miles from Gatwick Airport, the newly refurbished Crowne Plaza Felbridge is a convenient base for business and leisure, within easy access of the M25 and M23. The location of this stylish hotel, makes an ideally placed meeting and conference destination. The Crowne Plaza Felbridge is the perfect location for training, seminars, product launches, annual conferences, boardroom meetings, interviews, teambuilding and brainstorming events as well as small exhibitions. All the meeting rooms offer everything you would expect from a luxurious and contemporary hotel. Whether you are travelling for business or pleasure, you will appreciate the excellent range of facilities at the Crowne Plaza Felbridge hotel, with its 116 bedrooms including accessible and family room availability and 8 purpose built meeting rooms. The hotel is conveniently located close to local attractions including the Bluebell Railway, Ashdown Forest, Tullys Farm, Lingfield Race Course, Chartwell House (home of Winston Churchill) and within 15 minutes of Gatwick Airport with direct links to London. It also boasts The Chakra Spa and Health Club which includes 5 treatment rooms, gym and leisure facilities. For eating and drinking, the Crowne Plaza Hotel restaurant, lounge and bar offer tempting international-style dishes - as well as some hearty British favourites. We offer 24-hour room service that will tingle your taste buds with locally sourced produce. With state-of-the-art AV systems, complimentary Wi-Fi throughout the hotel, free on-site parking, the luxurious Chakra Spa and Fitness Centre and delicious catering options, The Crowne Plaza Felbridge will be equipped to provide you with a seamless experience - setting you up for a productive stay.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
Classic
HOTEL CLASS
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1,525Reviews
752Photos
23Q+A
100Room tips
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Popular mentions
+8
It's a nice hotel. Rooms are clean and comfortable. We needed help with a couple of things in the room and the Front Desk sent someone to help us right away. We had a room away from the road and it was very quiet and easy to rest. The breakfast is full of options. Everything
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This was our first night away from our 8 month old baby to celebrate my birthday and our wedding anniversary. For the price we paid, I expected a wonderful stay. We did have a lovely time however, some things have let our trip down a little. The good things... The staff are
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Response from P_Botterill, General Manager at Crowne Plaza Felbridge - Gatwick
Responded 5 days ago
Many thanks for taking the time to leave your lovely review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our staff, I will make sure they see them. I have made a note of the additional comments and i shall be looking into these further. We look forward to welcoming you back to the hotel. Warm regards Nick Bosse General Manager
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The facilities at the ballroom are certainly better than those at the back of the hotel. Delegates seemed to like the space. The food at the buffet was varied and choice for all. The lamb koftas were a strange texture and not a pleasant mouthfeel. All in all good.
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Response from P_Botterill, General Manager at Crowne Plaza Felbridge - Gatwick
Responded 1 week ago
Many thanks for taking the time to leave your lovely review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our hotel and the facilities. We look forward to welcoming you back again soon. Warm regards Nick Bosse General Manager
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This place gets better. The staff smile, the restaurant serves a decent meal with good service, and the rooms are very comfortably furnished. In my view, it'd be good value at 50% more than the price. Highly recommended.
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Response from P_Botterill, General Manager at Crowne Plaza Felbridge - Gatwick
Responded 2 weeks ago
Many thanks for taking the time to leave your lovely review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our hotel and the facilities. We look forward to welcoming you back again soon. Warm regards Peter Botterill General Manager
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I will turn a blind eye to the small rooms, lack of lift, steps everywhere as it is a multi level hotel, poor breakfast layout, etc etc But i cannot stand the poor shower. Water is a trickle. Hot but no power to the shower.very disappointing indeed.
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Response from P_Botterill, General Manager at Crowne Plaza Felbridge - Gatwick
Responded 2 weeks ago
Thank you for taking the time to leave your review. I am so sorry to hear you had a less than pleasant stay with us. I have made a note of your comments and will be speaking with the relevant departments. I do hope you choose to give us another chance in the future so we can restore your faith in the hotel. Warm regards Peter Botterill General Manager
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Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Felbridge - Gatwick
The Superior Room at the Felbridge Hotel and Spa
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Felbridge - Gatwick
The Standard Room at the Felbridge Hotel and Spa
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Felbridge - Gatwick
The Luxury Junior Suite at the Felbridge Hotel and Spa
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Felbridge - Gatwick
The Honeymoon Suite at the Felbridge Hotel and Spa
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Felbridge - Gatwick
The Honeymoon Suite at the Felbridge Hotel and Spa
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12345668
No everything is included, and whilst your there give them your email address they will then email you with offers. Very good value for money.
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Hi I think you have to arrange with reception to use the tennis court?
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Slippers you can keep for free, but they’ll charge approx £35 if you take the robe.
1 vote
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It has soap. From what I remember no shampoo or conditioner? I ran a bath and realised there was nothing to put in it, like gel or anything so you may like to bring your own.
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"if you have lots of luggage or mobility issues make sure you get a room close to lobby."
"Ask fora room away from the front of the hotel as the road is very busy."
"There are a lot of stairs along the corridors, so if travelling with a lot of luggage request a room near the reception area."
"Be aware of no lifts, long corridors and various flights of stairs."
"Quiet zone could not hear any noise from any functions. Room with walk-in shower furthest from reception but worth the walk."
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12345620
PRICE RANGE
US$86 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
felbridge hotel east grinsteadfelbridge east grinstead
FORMERLY KNOWN AS
Felbridge Hotel and Spa
LOCATION
United KingdomEnglandEast Grinstead
NUMBER OF ROOMS
116
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