We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alexander House Hotel & Utopia Spa

Save
Traveller (1139)
Room & Suite (458)
Dining (197)
Overview
  • Excellent65%
  • Very good19%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“champagne bar”(213 reviews)
“hot tub”(178 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$205.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all East Grinstead hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "02fb089df95842cb8ada6ae382740191", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":266742,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79846461],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":4,"year":2018},"checkout":{"day":1,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":205,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"02fb089df95842cb8ada6ae382740191","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":205,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":205,"highestMetaPriceDisplay":-1,"hotelName":"Alexander House Hotel & Utopia Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAyZmIwODlkZjk1ODQyY2I4YWRhNmFlMzgyNzQwMTkxIiwiQUlLIjoiYjFhN2JkNmExM2EzNDRjYzllZDQwMjJiYTBhMjA5ZWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/04/2018", "checkOut": "01/05/2018", "lowestPrice": "US$205", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79846461":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,348)
Filter reviews
2,339 results
Traveller rating
1,476
451
257
94
61
Traveller type
Time of year
LanguageEnglish
More languages
1,476
451
257
94
61
Show reviews that mention
All reviewsreflections restaurantchampagne barhot tubgarden suiterelaxation roombeautiful hotelchanging roomsthe fine dining restauranton arrivalfull body massageag restaurantcedar lodgebirthday treatoutdoor saunaroll top bathrelaxing breakjunior suite
FilterEnglish
Updating list...
1 - 5 of 2,339 reviews
Reviewed 4 days ago

I booked a one night stay at Alexander House after searching online for a spa hotel with good reviews to take my boyfriend to for his birthday. I had originally booked a Luxury king room but on arrival, was informed that we had been upgraded...More

Thank beachamk
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded today

Dear beachamk, Thank you for taking the time to post a review on Tripadvisor following your recent stay with us. I was delighted to read that you had a very enjoyable stay at Alexander House and would like to thank you for choosing our establishment...More

Reviewed 1 week ago

The grounds and building of the hotel were beautiful and all you would expect for a 5 star hotel. We were made to feel welcome by the friendly concierge who gave us a tour of the hotel and showed us to our (seemingly upgraded!) Cedar...More

Thank Mrswebbsays
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded today

Dear Mrswebbsays, Thank you for taking the time to share your comments on Tripadvisor following your recent stay at Alexander House Hotel and Utopia Spa. I was delighted to read that you found the hotel and its grounds beautiful and were made feel welcomed by...More

Reviewed 1 week ago via mobile

I had booked this stay for a friend and I for a relaxing spa stay and was able to use an online discount available (winter/spring offer). When I contacted the hotel prior to booking to ask a questions on how to book the treatments, Agatha...More

1  Thank GeorgieSmith
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 1 week ago

Dear GeorgieSmith, Thank you for taking the time to post a review on Tripadvisor following your recent stay at Alexander House Hotel and Utopia Spa. I was delighted to read that you enjoyed your room upgrade to one of our beautiful Garden Suite and were...More

Reviewed 1 week ago

Alexander House has become a firm favourite with my husband and I.This was our second trip in a matter of weeks and we can't wait to go back. The staff are all friendly, polite, super helpful and fun. The spa is lovely, food is great...More

1  Thank FrancesH201
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 1 week ago

Dear FrancesH201, Thank you for taking the time to share your feedback following your recent stay at Alexander House Hotel and Utopia Spa. I am pleased to read that you are enjoying staying at Alexander House and that we have become one of your favourite....More

Reviewed 1 week ago via mobile

Wow! What an amazing visit. It was our first time here even though we are fairly local. We stayed in March for my Mums birthday in the Duplex Master suite which is separate from the main hotel in a modern building so I can’t comment...More

1  Thank Heather B
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 1 week ago

Dear Heather B, Thank you for taking the time to post a review on Tripadvisor following your recent stay at Alexander House Hotel and Utopia Spa. I am delighted you enjoyed your stay in our beautiful Garden Master Suite and were satisfied with the high...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Adult pool
Details
Price range
US$237 - US$609 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$237 - US$609 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1139)
Room & Suite (458)
Dining (197)
Pool & Beach (39)
Amenities (124)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Buzzard100
16 April 2018|
AnswerShow all 3 answers
Response from SueChit | Reviewed this property |
The hotel is non smoking. You cannot smoke anywhere.
1
Vote
Jilly17
26 March 2018|
AnswerShow all 5 answers
Response from alexhL6457QI | Reviewed this property |
When we were there everything was working and the Spa was wonderful. Food was also very good.
1
Vote
Room Tips
"Garden suite"
Read review
"standard room was absolutely fine, no need to upgrade"
Read review
"The Spa Suites are in a very quiet part of the hotel."
Read review
"Garden suites are fantastic although all rooms are lovely"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing