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Alexander House Hotel & Utopia Spa

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Alexander House Hotel & Utopia Spa
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1,982 Reviews from our TripAdvisor Community

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Showing 1,977: English reviews
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Brighton, United Kingdom
Reviewed 2 days ago NEW

My partner brought me here for my birthday as a surprise on the 18th April. It really is a beautiful hotel, and our concierge Charles who showed us to our lovely room over looking the gardens was fab. The problems really started when we got in the pool. We were both really really struggling with the amount of chemicals, and...

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Thank Sophie S
Freeport, Grand Bahama Island
Reviewed 2 days ago NEW

Good in parts is probably the best description of this AA 5-star hotel in lovely countryside a few miles from Gatwick Airport. It was so peaceful it could have been 100 miles and a ramble along the hotel's own trails and then adjacent public footpaths through swathes of bluebells and blossoming trees was the ideal antidote to a red eye...

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1Thank Stuart G
kent
Reviewed 3 days ago NEWvia mobile

Major disappointment with our room which didn't match up with the rest of our experience and ruined our special occasion stay. We have sore heads from banging them on the ceilings and door frames, we were dripping in sweat it was so hot, the heating was on full blast and we were unable to turn it off, silver fish on...

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Thank gcleo
Royal Tunbridge Wells, United Kingdom
Reviewed 3 days ago NEW

Starting off with a pre lunch drink in the bar with family and friends this was a lovely way to spend Easter Sunday, We were then shown to our private dining room for lunch. The room was very nicely presented for the nine of us and all meals were presented and served nicely and by experienced staff. Having been here...

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Thank Kate M
Winchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

We chose Alexander house for the first night of our honeymoon before flying off to Sri Lanka the next day. Expectations were high, and the venue, food, spa but mainly the staffs attention to detail were outstanding from start to finish. I can't recommend highly enough to anyone who hasn't experienced Alexander House yet, we are in the process of...

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Thank SimonL9999
Reviewed 4 days ago NEWvia mobile

Wife booked told them my birthday , paid for a birthday deal , expensive but it was brilliant . On arrival they or greeted me , and wished me a happy birthday . Room was upgraded to Goodwood room . Very beautiful room , four poster bed matching side tables etc with lovely built in oak wardrobe . Bathroom signs...

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Thank Grant P
Wimborne, United Kingdom
Reviewed 4 days ago NEW

I was brought here by my boyfriend as a birthday surprise treat in February. As soon as we stepped through the door we were both blown away by the surroundings! The hotel is beautiful! It feels really luxurious, wonderfully historical and very well maintained. The staff were incredibly welcoming, all said happy birthday to me as we arrived and we...

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Thank Han654
London, United Kingdom
Reviewed 5 days ago NEW

We stayed in one of the hotel's attic rooms but had plenty of room for the two of us. Everything was clean, fresh and comfortable. It overlooked the courtyard. We were shown around the place when we first arrived as this was our first visit here which was helpful. We were then taken to our room. We had help to...

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1Thank sjob2017
London, United Kingdom
Reviewed 6 days ago NEW

This is a nice hotel, nice rooms and good service (although every now and then a tad stuffy). We have used it twice for business "off site" discussions and would use again. Two reastaurents, nice spa and lovely grounds. The bedrooms are large and comfortable. Not only would I use it for business but also for pleasure. It's 20 minutes...

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Thank David B
West Sussex, United Kingdom
Reviewed 1 week ago via mobile

Hotel itself is beautiful and staff are very helpful and polite and always call you by your surname. We stayed in a Classic Room which we had booked through Wowcher which included our evening meal and breakfast (still expensive but thank god we didn't pay full price). We have stayed before and often had issues, wouldn't pay full price for...

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Thank theralphs91

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Near Alexander House Hotel & Utopia Spa

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on 170 acres of stunning private gardens and parkland, Alexander House Hotel in Sussex is both a boutique retreat and an unsurpassed destination spa hotel near London, UK, the heart of South England's countryside. With tastefully designed, luxurious bedrooms, award winning Utopia Spa and a 3 AA Rosette restaurant, Alexander House Hotel is ideal for a weekend luxury escape in Sussex countryside and is a perfectly appointed private function venue, wedding venue near London and business events venue. ... more   less 

Additional Information about Alexander House Hotel & Utopia Spa

Address: East Street, East Grinstead RH10 4QD, England
Region: United Kingdom > England > West Sussex > East Grinstead
Price Range: $292 - $762 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alexander House Hotel & Utopia Spa 5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Alexander House & Utopia Hotel East Grinstead
Alexander House And Utopia Spa
Alexander Hotel Utopia
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Questions & Answers

Here's what travellers have asked, with answers from Alexander House Hotel & Utopia Spa staff and other travellers.
22 questions
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Questions? Get answers from Alexander House Hotel & Utopia Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Treetops spa suite has an incredible bath!”
Han654, 22 Apr 2017 | Read review
“You know that others are around but you do not have any noise issues when you are tucked up in your room.”
sjob2017, 21 Apr 2017 | Read review
“Book the Suite rooms in the "New Part" of the hotel”
chris0h2017, 9 Apr 2017 | Read review
“The hotel seemed to be really quiet outside the rooms late at night so I think any room choice would be fine.”
jeans207, 6 Apr 2017 | Read review
“Second floor of the garden suites - very quiet and comfortable with a balcony.”
janeta105, 5 Apr 2017 | Read review
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