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Grand Mercure Apartments Magnetic Island

TripAdvisorUS$206*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$206*
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Grand Mercure Apartments Magnetic Island
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360 Reviews from our TripAdvisor Community

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Showing 352: English reviews
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Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

Just spent an amazing five days at Mercure Apartments on Magnetic Island. Staff were lovely, the breakfast basket was yummy and the view perfect. Peaceful, low-key and extremely comfortable. The view from our room was gorgeous and I had the best sleep I've had in years, listening to the ocean. If you're after a big resort island, this is not...

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Helpful?
Thank ezra_loves223
Rockhampton, Australia
Reviewed 2 weeks ago

My husband and I recently stayed at the Mercure on Magnetic Island and were very happy with the layout of the apartment and the cleanliness. We stayed 5 nights 6 days and our only complaint was that the apartment did not have a pantry. Fridge/freezer was huge and all appliances were of a good standard. The staff who we had...

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Thank jeanettedallavalle
Reviewed 2 weeks ago via mobile

Very disappointed in customer service and cleanliness of apartments. Communication between staff was appalling with numerous miscommunications and our initial requests not being met. Dead cockroaches in the dishwasher. Mouldy bread left on patio, animal droppings ( gecko or cockroaches) in drawer of tv unit. Bedding configuration was not as requested. Light fitting fell on a guest. Never Again!!!! Very...

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3Thank Rochelle-Mal Ru... S
Brisbane
Reviewed 3 weeks ago

We arrived late April,and were placed by reception in room 1304 for 6 nights.We had received a good rate and were very pleased with our room.I was not expecting a decent view from our balcony,and was quite pleased with what we received.a minor problem was with a blind in the room.but this was quickly attended to by maintenance. The apartments...

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1Thank musketBrisbane
Reviewed 3 weeks ago

the apartment was amazing - I reckon we had the best one in the complex! So close to everything. Quiet and peaceful. Our trip was for a very special occasion and I was not disappointed! staff are lovely and helpful.

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Thank Robyn B
Gold Coast, Australia
Reviewed 3 weeks ago

Purchased a luxury escape deal for 5 nights 1 bedroom app plus upgraded to ocean view room really looking forward to a beautiful holiday. On arrival reception seemed disorganised , on entering our room we were shocked at the presentation. The unit appeared overall very tired, not clean, some walls covered in holes and no pictures throughout the unit, outdoor...

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Thank Belle5559
Reviewed 4 weeks ago

Check in was a diaster, given wrong keys, no towels, no welcome pack, 7 phone calls later at 10.30pm given 2 stained towels and breakfast pack with an apology. Really disappointed as it was our first impression of our stay, no follow up the next day with management or any special gesture, spoke to reception about the towels they were...

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2Thank Vanessa R
Reviewed 22 April 2017 via mobile

I will start by saying we stayed here with a Tripadeal voucher which was great value for our five night stay. The two bedroom apartment was beautiful and spacious and view (which we paid extra for) was amazing. On arrival reception seemed disorganised and unprofessional although friendly. Prior to our visit it took a few emails to organise a hire...

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Thank Michelle O
Townsville, Australia
Reviewed 22 April 2017 via mobile

What an amazing place to stay at. The rooms are amazing. The unbelievable views from the room we were in was just Gorgeous. The 4 pool areas were in amazing condition with new pool furniture since our last trip here in December. The gardens around the resort are wonderful considering they are on water restrictions. All the ladies in the...

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1Thank nikhands
Melbourne, Australia
Reviewed 19 April 2017

The LUXURY ESCAPES marketing showed magnificent beaches and fantastic views. Upon arrival, we realised, we needed to drive to the other sided of the island for the beaches as we were surrounded by large rocks. As soon as we walked across the floor in bare feet, the soles of our feet were black. Not sure how often the apartments are...

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Thank nataliepowarchuk

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
With the character of Magnetic Island reflected in its distinctive architecture, Grand Mercure Magnetic Island offers a secluded sanctuary, with oceanfront accommodation comprising of four buildings nestled around tropical landscaped gardens. Grand Mercure Magnetic Island offers a selection of deluxe one, two and three bedroom beach house style apartments designed to take advantage of uninterrupted views of the Coral Sea and enhance the natural space and lighting with sliding door panels, louvered walls and breezeways and private balconyies. ... more   less 

Additional Information about Grand Mercure Apartments Magnetic Island

Address: 146 Sooning St, Magnetic Island, Queensland 4819, Australia (Formerly Mantra One Bright Point)
Region: Australia > Queensland > Magnetic Island
Price Range: $199 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Apartments Magnetic Island 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Apartments Magnetic Island staff and other travellers.
7 questions
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Questions? Get answers from Grand Mercure Apartments Magnetic Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views. able to watch the ferries come and go, yet very quiet. centrally located so travelling around the island was easy”
453robynb, 6 May 2017 | Read review
“Go to Peppers across street”
ITempany, 26 Mar 2017 | Read review
“Always ask for a water view room”
WayneK53, 5 Mar 2017 | Read review
“Buy some groceries and supplies on the mainland”
kimw92486, 15 Feb 2017 | Read review
“Try to get an apartment that has a door on the shower and not need a step ladder to get into it.”
Elgrad, 13 Feb 2017 | Read review
5 of 5
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US$206* /night
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Prices are for 1 room, 2 adults
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