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Grand Mercure Apartments Magnetic Island

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Grand Mercure Apartments Magnetic Island
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354 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Start your review of Grand Mercure Apartments Magnetic Island
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Reviewed 2 days ago NEW

Check in was a diaster, given wrong keys, no towels, no welcome pack, 7 phone calls later at 10.30pm given 2 stained towels and breakfast pack with an apology. Really disappointed as it was our first impression of our stay, no follow up the next day with management or any special gesture, spoke to reception about the towels they were...

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Helpful?
Thank Vanessa R
Reviewed 1 week ago via mobile

I will start by saying we stayed here with a Tripadeal voucher which was great value for our five night stay. The two bedroom apartment was beautiful and spacious and view (which we paid extra for) was amazing. On arrival reception seemed disorganised and unprofessional although friendly. Prior to our visit it took a few emails to organise a hire...

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Thank Michelle O
Townsville, Australia
Reviewed 1 week ago via mobile

What an amazing place to stay at. The rooms are amazing. The unbelievable views from the room we were in was just Gorgeous. The 4 pool areas were in amazing condition with new pool furniture since our last trip here in December. The gardens around the resort are wonderful considering they are on water restrictions. All the ladies in the...

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1Thank nikhands
Melbourne, Australia
Reviewed 1 week ago

The LUXURY ESCAPES marketing showed magnificent beaches and fantastic views. Upon arrival, we realised, we needed to drive to the other sided of the island for the beaches as we were surrounded by large rocks. As soon as we walked across the floor in bare feet, the soles of our feet were black. Not sure how often the apartments are...

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Thank nataliepowarchuk
Aus
Reviewed 1 week ago via mobile

We booked a 2 bedroom apartment for our stay over Easter. We checked into one apartment and it has to be the worst apartment I had ever seen at any Accor property. As a Platinum member I have stayed at a lot! There was not one piece of art work on any wall and the hooks and holes were all...

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Thank GavinSAus
Edmonton, Australia
Reviewed 2 weeks ago

The apartments and location are amazing, and the check-in staff member was very friendly. The apartment wasn't particularly clean, with many insects on the floor upon our arrival. Nooks and crannies had obviously not been cleaned for a long time - there were spiders & cobwebs in the ensuite, very dusty skirting boards, and we found a hairclip of a...

Review collected in partnership with Accorhotels.com
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Thank helenwU5745MP
Melbourne, Australia
Reviewed 3 weeks ago via mobile

Lovely 2 br number 4503 with ocean view from 5th floor. Helpful friendly staff. Noisy waves when windy and outside lights not working. Car hire from reception brand new Suzuki Vitara very handy. gour lively pools rock wallabies to feed. Clise to everything.

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Thank djb2011
Cairns, Australia
Reviewed 5 weeks ago

First off, after booking through Accor, I sighted a lot of negative comments on another site. But thought I would keep a positive outlook before I arrived there. On way to Island on barge I received call from Mecure about me leaving clothes at the room. I explained that I hadn't arrived yet and we were on way on vehicle...

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Thank ITempany
Reviewed 16 March 2017

My husband and I recently stayed to celebrate our 10th wedding anniversary. The apartment was amazing, with beautiful ocean views, spacious, clean and had everything we required. The reception staff were very friendly and helpful ensuring we enjoyed our stay. Great location, short walk to supermarket, harbour and Peppers restaurant. Great value.

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Thank Belinda L
Reviewed 10 March 2017 via mobile

Myself and my husband came here for our honeymoon! The apartment was beautiful and the staff were so helpful! We loved our stay and would highly recommend the Grande Mecure for couples or a family stay! The island itself is beautiful and the food facilities are great! We had a wonderful time

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Thank SammyWay

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
With the character of Magnetic Island reflected in its distinctive architecture, Grand Mercure Magnetic Island offers a secluded sanctuary, with oceanfront accommodation comprising of four buildings nestled around tropical landscaped gardens. Grand Mercure Magnetic Island offers a selection of deluxe one, two and three bedroom beach house style apartments designed to take advantage of uninterrupted views of the Coral Sea and enhance the natural space and lighting with sliding door panels, louvered walls and breezeways and private balconyies. ... more   less 

Additional Information about Grand Mercure Apartments Magnetic Island

Address: 146 Sooning St, Magnetic Island, Queensland 4819, Australia (Formerly Mantra One Bright Point)
Region: Australia > Queensland > Magnetic Island
Price Range: $204 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Apartments Magnetic Island 4*
Number of rooms: 70
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Also Known As:
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Apartments Magnetic Island staff and other travellers.
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Questions? Get answers from Grand Mercure Apartments Magnetic Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to Peppers across street”
ITempany, 26 Mar 2017 | Read review
“Always ask for a water view room”
WayneK53, 5 Mar 2017 | Read review
“Buy some groceries and supplies on the mainland”
kimw92486, 15 Feb 2017 | Read review
“Try to get an apartment that has a door on the shower and not need a step ladder to get into it.”
Elgrad, 13 Feb 2017 | Read review
“Try Peppers”
41terri, 14 Jan 2017 | Read review
5 of 5