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Mareeba Motor Inn

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Overview
  • Excellent49%
  • Very good15%
  • Average15%
  • Poor0%
  • Terrible21%
17 Oct 2017
“Mareeba Motor Inn”
30 Sep 2017
“"Meh"”
AMENITIES
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
All hotel details
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Reviews (19)
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19 results
Traveller rating
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4
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LanguageEnglish
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4
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1 - 5 of 19 reviews
Reviewed October 17, 2017

I can't speak highly enough about all staff, they went over and above what they needed to.Rooms were clean and linen was changed daily. Motel rooms basic but clean and comfortable. Cabins roomy with everything you need.

1  Thank billhelenbailey
Reviewed September 30, 2017 via mobile

This place is far from luxury... The women that checked us in is not front office worthy as i work in the industry i have experience in both front office reception and housekeeping and if i had checked people in the way she did at...More

Thank Tessa C
Response from Mareeba M, Manager at Mareeba Motor InnResponded October 25, 2017

On first reading this i review I was very upset, I asked my head cleaner for a full report and if this was found to be correct the staff member concerned would have to go. In this case we are standing right behind the staff...More

Reviewed September 27, 2017

The room we booked was bigger than we expected. We stayed for a week for my birthday and it was worth it. They have complete amenities so all you ever need to bring are clothes. The owner is very friendly and accommodating and he has...More

1  Thank Shermar T
Reviewed August 9, 2017 via mobile

Hotel was tidy but far from "Luxury" as sign said, although it was nice being off the highway. We booked around 8-10 rooms and they had stuffed up the bookings 3 times. The service was terrible not one of us were happy. We were abused...More

1  Thank Tency B
Response from Mareeba M, Manager at Mareeba Motor InnResponded October 16, 2017

Our staff did not stuff up there bookings ,these bookings were handled by the bridal party.Office Staff made several phone calls and e mails to ensure the bookings met the guests requirements. Our cleaning staff offered too clean this room but were told that they...More

Reviewed August 6, 2017 via mobile

The rooms were comfortable, but the "luxury" sign out the front is very out of date. The meals were nice but very expensive. The manager/chef and ladies were really nice and helpful but the owner was grumpy and very, very rude. No customer service skills...More

3  Thank NT_Rose
Response from Mareeba M, Manager at Mareeba Motor InnResponded October 16, 2017

The owner while on duty,was verbally abused and threatened with physical violence by phone in the first instance,after explaining earlier in the day ,the Motel Policy regarding early cancellations in that if the room could not sold to someone else then they would be charged....More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$89 - US$126 (Based on Average Rates for a Standard Room)
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$89 - US$126 (Based on Average Rates for a Standard Room)
Room types
Family Rooms, Non-Smoking Rooms
Questions & Answers
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Room Tips
"Cabins are bigger and hve a kitchen."
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"Suite rooms are very spacious! Highly recommended for large groups!"
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"Even the front rooms are quiet. There is no undercover parking however but it wasn't an issue."
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"Ask for the Self contained units."
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