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Courtyard Cleveland Beachwood

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Courtyard Cleveland Beachwood
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201 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Pittsburgh, Pennsylvania
Reviewed 1 week ago

3 night stay at this hotel at the beginning of March. Check in was quick and painless The guy at the front desk was talkative and friendly. The room was clean and the bed was very comfortable. The only downside is I was in a room by a utility closet in the hallway, so early in the morning, it sounded...

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Helpful?
Thank HadRay
SalesCYBeachwood, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hello and thank you for providing thoughts about your recent stay. Our staff prides itself on providing a great service experience to each and every one of our guests and we're sorry to hear that we may not have done that for you. It seems as though your stay had a couple of challenges but we're so grateful to hear...

Columbus, Ohio
Reviewed 2 weeks ago

Recently stayed 2 weeks while in area on business. the hotel manager had reached out to me prior to visit and asked if there was anything I requested. Mentioned a firmer mattress would be appreciated. She talked with hotel staff and put me in a room with a firmer mattress. Excellent!!!! the room was nice sized, clean and comfortable. Bathroom...

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Helpful?
Thank Craig H
SalesCYBeachwood, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hi Craig! Thanks for taking a moment to provide us with your feedback. We're so pleased to hear that you have enjoyed your recent stays with us. A number of our guests enjoy the Courtyard bed, glad you did too! We look forward to having you as our guest again. Please let us know if we can provide personal service...

St.Louis, Missouri, United States
Reviewed 3 weeks ago

The Courtyard by Marriott at Beachwood was very nice. It was quiet and easily accessible from interstate. Check-in and check-out was quick and easy. The room, a king suite, was clean and comfortable. The only complaint I had is we didn't find pillows for the pull-out sofabed. It was easily remedied by taking one off of the king bed but...

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Helpful?
Thank Kimberly O
SalesCYBeachwood, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for providing us with your feedback. We are so pleased to hear that you had an enjoyable stay at our hotel. We will certainly visit our procedures with bedding for the pull-out sofa to ensure it is readily available in the room. We look forward to your next stay with us and would be happy to assist with...

Southborough, Massachusetts
Reviewed 4 weeks ago

We stayed for a weekend here and I was so impressed with the fresh new look of the hotel. Their lobby eating area had a modern feel to it with great selections. But the best part of our stay was our bed -- heavenly! I am very particular about my beds and this one was by far the most comfortable...

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Helpful?
Thank WorkingMom2Twins
Matt M, General Manager at Courtyard Cleveland Beachwood, responded to this review

Thank you for providing your comments. We are so pleased to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest. I too enjoy sleeping on the Courtyard beds when I travel! Glad you found the bed comfortable and was able to get a restful night's sleep. We look forward to...

Montreal, Canada
Reviewed 4 weeks ago via mobile

For the first time I get in an hotel, no employee in sight... Have to ask a maintenance guy if someone's working a the front desk. After a few minutes search, he finds her in the bathroom... Had a reservation for two rooms and needed these split so we each pay with our own cards and get fidelity points in...

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Helpful?
Thank guyb922
SalesCYBeachwood, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for choosing the Courtyard Beachwood for your recent stay. We appreciate your feedback and comments. We're sorry to hear that your arrival experience was lacking as our associate had stepped away from the front desk. We certainly strive for a welcoming experience for all of our guests and we're sorry to hear that your experience fell short. We...

Cincinnati
Reviewed 26 December 2016 via mobile

Overall a decent stay. Only concern I had was that I am a gold elite member and wasn't recognized as one. None of the perks that come with my status this hotel did NOT recognize. I was upgraded a room but they couldn't honor any of my other requests because it was the holiday. I wasn't even offered breakfast or...

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Helpful?
Thank sylkiest1
Matt M, General Manager at Courtyard Cleveland Beachwood, responded to this review

Thank you for providing your comments. I do apologize that you were not satisfied with your stay in terms of our Rewards recognition. While I am pleased to hear that we were able to provide an upgrade and our staff followed the Rewards recognition procedures, I'm disappointed that we missed the opportunity to exceed your expectations, especially given it was...

Nanuet, New York
Reviewed 26 December 2016 via mobile

This hotel is conveniently located near highway and in an area with many restaurants. Especially liked the modern decor and spacious rooms. All staff members were very friendly, would recommend and would stay again.

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Helpful?
Thank kmjgates
Matt M, General Manager at Courtyard Cleveland Beachwood, responded to this review

We appreciate your feedback, thank you for taking the time to provide your comments. We are pleased to hear that you enjoyed your stay at our hotel and found our location convenient. We are so fortunate to have many great restaurants and shops in our immediate area for our guests to take advantage of during their stay in the area....

Buffalo, NY
Reviewed 4 December 2016

Stayed one night at this old style Courtyard. Inside has been updated recently and was clean and comfortable with latest Courtyard look. Plenty to do in area if you are looking for shopping or dining. Also easy location for access to expressway. Nothing outstanding but good choice if in area

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Helpful?
1Thank RobBflo1
Matt M, General Manager at Courtyard Cleveland Beachwood, responded to this review

Thank you for choosing to stay at the Courtyard Beachwood! It was our pleasure to have you as our guest. We appreciate your feedback regarding your stay and while we are pleased that you found your stay enjoyable, it sounds as though we missed an opportunity to exceed your expectations. We truly hope to have the chance to serve you...

Pittsburgh, Pennsylvania
Reviewed 24 November 2016

Stayed at the Courtyard for a weekend in late October. Was greeted immediately upon entering the facility and check in was a pleasant experience. Upon check-in, was provided a quiet room that was clean, quiet, and well maintained. Beds were very comfortable and slept heavily for both nights were were there without disturbance. Breakfast was provided as part of the...

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Helpful?
1Thank Happy_away
Matt M, General Manager at Courtyard Cleveland Beachwood, responded to this review

Thank you for your recent stay at our hotel. We are grateful you chose to stay with us and allow us the opportunity to provide a wonderful stay. We appreciate your comments regarding your visit to the hotel and we're pleased to hear that your needs were met. We very much look forward to your next visit to our area...

Brooklyn, New York
Reviewed 16 November 2016

My colleague and I rented the conference room for a 2 day pop up shop and we were very pleased with the space and service. Don't let the outside (which looks a bit dated) fool you. The inside has been completely updated. The location was great for our fashion event because it is right off of the highway and near...

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Helpful?
Thank Kristen A
Matt M, General Manager at Courtyard Cleveland Beachwood, responded to this review

Thank you for selecting the Courtyard Beachwood to host your event! It was our pleasure working with you and we're so pleased to hear that your event was a success. Our location is very convenient for events and we're happy to hear that our meeting room and staff met your needs. We'd love the chance to work with you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Courtyard by Marriott hotel in Beachwood is located in Cleveland's premier suburban business and entertainment district. Our state-of-the-art lobby offers exceptional flexibility and choices for our guests, including inviting spaces for work or relaxation, complimentary Wi-Fi, and the latest news, weather and airport updates via the GoBoard®. Each stylishly appointed guest room features Courtyard's new Cynergy décor with innovative accents like the “Lounge-around” Sofa and Shower Nook. Whether traveling for business or pleasure, your stay at this beautifully renovated hotel is sure to be more comfortable, productive, and enjoyable than ever before! Start your day with a healthy breakfast including Starbucks coffee, or relax and share a casual dinner with friends or colleagues in the Bistro®. Located on Interstate 271, near upscale shopping and dining, our hotel is the perfect choice for overnight stays, group travel, business meetings, and social gatherings. ... more   less 

Additional Information about Courtyard Cleveland Beachwood

Address: 3695 Orange Pl, Beachwood, OH 44122-4401
Region: United States > Ohio > Beachwood
Price Range: $156 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Beachwood 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Courtyard By Marriott Cleveland Beachwood Hotel Beachwood
Courtyard Beachwood
Beachwood Courtyard
Beachwood Marriott
Courtyard Cleveland Beachwood Ohio
Hotel Style:
#4 Business Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cleveland Beachwood staff and other travellers.
4 questions
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Carrollton, Ohio
10 days ago
Philadelphia, Pennsylvania
over a year ago
Philadelphia, Pennsylvania
over a year ago
Lockport, N.Y

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Questions? Get answers from Courtyard Cleveland Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balconies. Room 310 was a corner room and did not.”
 of 5 bubbles JadeyIA, 8 Jul 2016 | Read review
“If you want a restful sleep – choose another hotel.”
 of 5 bubbles JoeTheTraver, 17 Apr 2016 | Read review
“Face south for the sun.”
 of 5 bubbles craigrK307YF, 7 Nov 2015 | Read review
“fourth floor, sometimes the lower floors get loud”
 of 5 bubbles marcgY9699IA, 6 Oct 2015 | Read review
“Don't need an accessible one!”
 of 5 bubbles reneep972, 6 Sep 2015 | Read review
5 of 5