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Courtyard Cleveland Beachwood

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Courtyard Cleveland Beachwood
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196 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cleveland Beachwood
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Showing 195: English reviews
Seattle, Washington
Reviewed 18 August 2015

Arrived at night and clerk just gave us the key to our room with no information on breakfast, hotel amenities etc. At booking, was told complimentary breakfast for 2. In the morning, Bistro personnel was rude while informing me that breakfast is not complimentary. Only saving grace was having to talk to the operations supervisor that made things right. She...

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Helpful?
1Thank Bruno S
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your feedback. We are very sorry to hear that you did not enjoy your stay at the hotel. We certainly strive to provide excellent customer service and it appears as though we fell short of doing that for you and we are very sorry about that. We hope to have...

puerto rico
Reviewed 12 August 2015

Room was a nice size; although this hotel belongs to a chain, it was surprisingly pleasant the room. Lobby was charm and with good taste for decoration. Room was accordingly, excellent for 2 guests, although there is space for a third guess with limitations. Bathroom with shower, somewhat small. Lavatory placed outside the shower in the hall that conducts to...

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Helpful?
Thank elmapuertorico
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your thoughts on your recent stay. We are so happy to hear that you enjoyed your stay and found your accommodations comfortable. Our hotel was entirely renovated in early 2014 and it's great to know that you like our renovated product. We hope to have you as our guest again...

Los Angeles
Reviewed 29 July 2015 via mobile

Almost just like the nearby Indigo, this hotel sports a limited service business model. A lot of self serve. Rooms are good size, beds are comfy, bathroom only has a shower and the pay breakfast is very tasty but wait can be long due to understaffing. Didn't see exercise room but wifi was good and climate control also. Room noise...

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Helpful?
Thank kimparklee
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hello Kimparklee - thank you for providing us with your feedback. We are happy to hear that you enjoyed our recently renovated hotel, including the complimentary internet that was upgraded this year! It is disappointing to hear that you had a wait at the Bistro for breakfast however and this is something we will strive to improve upon. A few...

Brooklyn
Reviewed 29 July 2015

I highly recommend this place. I'm from Brooklyn,NY and this was my first time in Ohio I went there for a friends wedding and stayed a few extra days for a little vacation getaway. I spent hours searching even drove to multiple locations until I came here. The price was very reasonable the hotel itself was super clean, great gym,...

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Helpful?
Thank Joshua F
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hello Joshua! Thank you for taking the time to provide us with your feedback. We are so happy to hear that you enjoyed your stay with us. We strive to provide exceptional service to all of our guests and we're pleased that our staff was able to meet your needs. We look forward to the next opportunity to serve you...

Tallahassee, Florida
Reviewed 29 July 2015

I was impressed with the size of the room. The bed was nice and comfy. The table had a desk that pulls and rolls out to place wherever you want in the room. It contained a sleeper couch and cocktail as well. The bathroom was nice except that there is limited space. When you attempt to close get in the...

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Helpful?
Thank Babygrl1
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you so much for your feedback. I'm glad our hotel could accommodate your family and meet your needs. We renovated the entire hotel just last year and I'm happy to hear you enjoyed our guest rooms and the amenities we have to offer. We hope to have the chance to serve you and your family again and look forward...

Las Vegas
Reviewed 25 July 2015

Convenient location off the Interstate and very clean. We were greeted by very polite staff and we were processed very quickly so we could get up to our room. We were very tired so this was a welcomed relief. I couldn't print something from my email and the gal at the front desk cheerfully printed off the copies I needed....

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Thank Stayandtell
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you so much for providing us with your feedback. We are so happy to hear that you enjoyed your stay at our hotel. We pride ourselves on offering a clean hotel and great service to all of our guests and it sounds like we were able to do just that for you during your stay. We certainly look forward...

Midwest Exile
Reviewed 12 July 2015

Against my better judgement I reserved a room here on a long car trip but I knew what to expect and given that I was needing to travel on my own unexpectedly with my daughters, the expected was better than unexpected. The last time we stayed we were placed in a room on the left side of the hotel in...

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Thank Joysephus
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for providing us with your comments. We certainly are disappointed to hear that your experience was average at our hotel. We strive to provide exceptional service to all of our guests and clearly we missed the mark. I would like to discuss further with you what specifically we didn't do to make your stay great. Feel free to...

Reviewed 11 July 2015

I am writing a review for the first time in a long time just to publically recognize an outstanding employee at this Courtyard. I have been on the road for two months and will be through the end of the year staying mostly at Courtyards across the country. By the time I made it to this one in Ohio, I...

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Helpful?
Thank Chris K
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you so much for providing your comments and recognizing one of our associates! Please rest assured this will be shared with Jaleesa and she will be commended for her great work. We pride ourselves on providing exceptional customer service and we're so pleased to hear that Jaleesa did just that. We're grateful to have had you as our guest...

Oregon City, Oregon
Reviewed 7 July 2015

I recently spent 4 days at this Hotel and found it to be as good as I expected to be. If anything was not exactly what I wanted, it turn out to be the limited selections for food in the small dining area. The staff was friendly and helpful. Will definite recommend it.

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Thank maises g
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your comments. We truly appreciate your feedback on your most recent stay. We are happy to hear that your needs were met while you stayed with us. Our restaurant is a smaller dining option that does provide some great variety while offering a limited number of options. While we're sorry...

Fort Lauderdale, Florida
Reviewed 7 July 2015

I stayed here for three nights while visiting relatives in Cleveland. The room was run-down and bathroom quite small. They have a bar/restaurant which most of the time was void of any staff. There are much nicer and newer places to stay in the area, thus I would not return to this hotel.

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Helpful?
Thank DSFMD
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your feedback. We greatly appreciate your comments. We are very sorry to hear that our newly renovated product did not meet your needs during your stay. Clearly our hope upon completing a full renovation last year was that our guests would be happy with our new product and so we're...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Courtyard by Marriott hotel in Beachwood is located in Cleveland's premier suburban business and entertainment district. Our state-of-the-art lobby offers exceptional flexibility and choices for our guests, including inviting spaces for work or relaxation, complimentary Wi-Fi, and the latest news, weather and airport updates via the GoBoard®. Each stylishly appointed guest room features Courtyard's new Cynergy décor with innovative accents like the “Lounge-around” Sofa and Shower Nook. Whether traveling for business or pleasure, your stay at this beautifully renovated hotel is sure to be more comfortable, productive, and enjoyable than ever before! Start your day with a healthy breakfast including Starbucks coffee, or relax and share a casual dinner with friends or colleagues in the Bistro®. Located on Interstate 271, near upscale shopping and dining, our hotel is the perfect choice for overnight stays, group travel, business meetings, and social gatherings. ... more   less 

Additional Information about Courtyard Cleveland Beachwood

Address: 3695 Orange Pl, Beachwood, OH 44122-4401
Region: United States > Ohio > Beachwood
Price Range: $134 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Beachwood 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Courtyard By Marriott Cleveland Beachwood Hotel Beachwood
Courtyard Beachwood
Beachwood Courtyard
Beachwood Marriott
Courtyard Cleveland Beachwood Ohio
Hotel Style:
#4 Business Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cleveland Beachwood staff and other travellers.
3 questions
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Philadelphia, Pennsylvania
over a year ago
Philadelphia, Pennsylvania
over a year ago
Lockport, N.Y

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Questions? Get answers from Courtyard Cleveland Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balconies. Room 310 was a corner room and did not.”
 of 5 bubbles JadeyIA, 8 Jul 2016 | Read review
“If you want a restful sleep – choose another hotel.”
 of 5 bubbles JoeTheTraver, 17 Apr 2016 | Read review
“Face south for the sun.”
 of 5 bubbles craigrK307YF, 7 Nov 2015 | Read review
“fourth floor, sometimes the lower floors get loud”
 of 5 bubbles marcgY9699IA, 6 Oct 2015 | Read review
“Don't need an accessible one!”
 of 5 bubbles reneep972, 6 Sep 2015 | Read review
5 of 5