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Embassy Suites by Hilton Cleveland - Beachwood

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Embassy Suites by Hilton Cleveland - Beachwood
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518 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Cleveland - Beachwood
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Showing 515: English reviews
Beachwood, Ohio
1 review
Reviewed 29 May 2016

My stay was very good overall. I would recommend this location to the AFGE Local 31 again. Thank you for the great service to our local. Have a wonderful year, month, and great day. Thank you. Charles Blackwell Jr.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank H126UXcharlesb
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear H126UCcharlesb, I'm glad you enjoyed your stay with us and hope you have the opportunity to return soon! Sincerely, Steve Mitchell 216-765-8066 More 

Bemus Point, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 May 2016 via mobile

I picked the Embassy Suites because of its proximity to a restaurant my wife and I wanted to visit and its website represented free shuttle service within five miles. When we arrived on a Saturday, we were told the shuttle only operated during week days. The small pool was busy and had no towels available. I went to the front... More 

Helpful?
Thank Steve S
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear Steve S, Thank you for the feedback regarding your recent stay. I'm sorry to hear that you did not enjoy your recent stay with us and will utilize your feedback regarding the pool and restaurant to improve our services further. Sincerely, Steve Mitchell 216-765-8066 More 

Columbus, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 May 2016

Clean room. But overwhelming odor of air freshener. Also, the bedroom TV didn't get the same channels as the living room one. Of course, the only show I wanted to see I couldn't. The free breakfast made up for it--made-to-order eggs, great bacon and sausage plus other assorted breakfast goodies.

Helpful?
Thank Denise N
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear Denise N, I'm glad to hear you enjoyed the complimentary breakfast and I will ask our Engineering Department to follow up with your comment regarding the television channels between the living room and bedroom televisions. Thank you, Steve Mitchell 216-765-8066 More 

Hillsboro, ohio
1 review
Reviewed 25 May 2016

We have been staying at this hotel for years since we have had 3 children attend college in the Cleveland area. We loved the prior, jungle décor with the stream and turtle thing happening in the lobby but equally enjoy the newer modern décor. This is an easy hotel for us. With many children, it has been more then accommodating,... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank davidgB3874OB
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear davidgB38740B, Thank you for being loyal guests of ours over the years and we hope to be your favorite for many more years! Thank you, Steve Mitchell 216-765-8066 More 

Wadsworth, Illinois
1 review
Reviewed 24 May 2016

Staff is very unorganized. Free breakfast is terrible. The breakfast area is dirty and dishes are not clean. They run out of food fast and do not account for how many guests they have at hotel. The rooms were not as clean as they should have been for the price. I have stayed in this hotel more than a few... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank karenkW8177TR
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear karenkW8177TR, Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations at breakfast and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you back to the area that you will... More 

London, Canada
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 May 2016

I stayed here on a business trip. The staff was friendly and accommodating, the evening reception was good and the breakfast was amazing. I also enjoyed the location as it is tucked back in a quieter but close to various restaurants and shopping.

Helpful?
Thank Janece V
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear Janece V, Thank you for the great feedback and I hope you have the opportunity to visit us again soon! Thank you, Steve Mitchell 216-765-8066 More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2016

I had to stay for 2 weeks in Ohio for business purposes and this hotel suited my needs pretty well. It's very spacious,inside with lots of sitting and working areas, There is a good bar and a restaurant that only offers only a few meals on the menu. Every day from 17.00 - 19.00 it's happy hour which means that... More 

Helpful?
Thank Bob R
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear Bob R, I'm glad that our hotel suited your business needs very well. We will be updating our restaurant menus in a few weeks and hope you have the opportunity to visit us again so you can share with me what you think of the change. Sincerely, Steve Mitchell 216-765-8066 More 

jefferson, United States
1 review
Reviewed 24 May 2016

The suites are clean, the staff is very helpful, the beds are fluffy, we love the complementary breakfast and we felt welcome staying there. Also loved the pool. Everytime we stay at the Embassy Suites we have a good time. We feel that we get a good value for the money spent. We look forward to returning to the Embassy... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Polly C
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear Polly C, Thank you for the wonderful feedback. I'm glad you and your family enjoyed your stay and we look forward to your return. Sincerely, Steve Mitchell 216-765-8066 More 

Madison, New Jersey
1 review
Reviewed 23 May 2016

At the reception desk is a woman named Brianna. I have been traveling for 40 years on business, and this is the most considerate, helpful receptionist that I have ever met. Our family was attending an event at John Carroll University, and we had four rooms reserved. One of the reservations was originally booked as a king room, but our... More 

Helpful?
Thank tblchiral
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear tblchiral, Thank you for the great feedback regarding your recent visit. I'm glad to hear that Brianna was able to accommodate the last minute change and I'll be sure to let her know how much you appreciate her efforts. We hope you can visit us again in the near future! Thank you, Steve Mitchell 216-765-8066 More 

Vienna, West Virginia
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 May 2016 via mobile

We were attending the big engagement party near by. We were told that we can check in early. We arrived very early and it was busy morning, but we were checked in promptly. We have liked the ambiance and openness of the place, but we're not very happy with the room. Room carpet looked old and inside did not fit... More 

Helpful?
Thank AM26105
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear AM26105, Thank you for the candid feedback concerning your recent stay. It sounds as though you enjoyed your overall stay with a few exceptions. The entire hotel was completely renovated in 2013 so the carpets are less than 3 years old. I apologize if someone had been smoking in the room prior to your stay. When we are aware... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Embassy Suites Beachwood Hotel featuring spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary Manager’s Reception 7 days a week. We are conveniently located near many local attractions including the Maltz Museum of Jewish Heritage, Great Lakes Science Center, Rock and Roll Hall of Fame, Greater Cleveland Aquarium and downtown Cleveland Ohio. ... more   less 

Additional Information about Embassy Suites by Hilton Cleveland - Beachwood

Address: 3775 Park East Drive, Beachwood, OH 44122
Region: United States > Ohio > Beachwood
Price Range: $162 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Cleveland - Beachwood 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, Orbitz, Hotels.com, Odigeo and Travelocity so you can book your Embassy Suites by Hilton Cleveland - Beachwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland
Beachwood Embassy Suites
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Hotel Style:
#2 Business Hotel in Beachwood
#3 Family Hotel in Beachwood
#4 Romantic Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cleveland - Beachwood staff and other travellers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton Cleveland - Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the outside,”
 of 5 bubbles 312CMTHOMAS, 29 Oct 2016 | Read review
“Away from the highway is better.”
 of 5 bubbles davidsA7204XR, 23 Oct 2016 | Read review
“Do not select a room near the front desk where music plays loudly at the hotel entrance.”
 of 5 bubbles QCcutie, 13 Oct 2016 | Read review
“go to a different hotel”
 of 5 bubbles danas752, 22 Aug 2016 | Read review
“Avoid first floor rooms facing bar and service areas.”
 of 5 bubbles AmherstNY1, 15 Aug 2016 | Read review
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