Our room had just been remodeled. The bed was very comfortable and the 1 bedroom suite was spacious. The staff was extremely accomodating.I think that they have one of the best free breakfasts around. They were remodeling the floor during our stay, so while our room was clean,…
I have stayed here 3 times in 16 months. On my second stay in November 2017, I turned on the heat at 5 a.m., and the fire alarm went off. The manager was very nice and moved us immediately into another more spacious room. Recently, I came in the middle of a renovation. Other…
This was a family emergency trip to Cleveland, brother was in the hospital. Normally I take advantage of the pool, exercise room, breakfast and social. Since this trip was "unplanned" I spent the day at the hospital and hotel at night, and i ENJOYED every moment, so did my adult…
Rooms were spacious and nice. Housekeeping and front desk staffs were friendly and informative. Breakfast was okay. The staffs made sure they never ran out of food. Renovation was not a problem. Joanne from the front desk was extremely helpful with our needs.
Awesome staff friendly all across the board. Breakfast staff went above and beyond for the guest. The construction was not even a problem, not an incovience at all. Very quiet, peaceful stay! Comfy beds .
"Stay away from room 100...not sure about the others."
"Our room was loud only because it was next to an external door."
"check their updates first cause they really need them for a big city like this"
"Third floor has the best housekeeping I've ever seen."
"top floor away from elevator"