Home2 Suites by Hilton Cleveland Beachwood
3589 Park East Drive, Beachwood, OH 44122
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Avg. C$183 /night, 10/4 - 10/5
C$344
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per night
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4.0
#5 of 13 hotels in BeachwoodLocation
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Welcome to Home2 Suites by Hilton Cleveland Beachwood. Located off I-271 in the affluent Beachwood suburb, this new hotel is 1 mile from Eaton Corporation and Aleris offices and just 20 minutes to downtown Cleveland. Explore the fine shops and award-winning restaurants at Legacy Village and Beachwood Place while you're here, or see a Browns or Cavaliers game. CLE Airport is just 30 minutes away.
Our suites are vibrant and welcoming spaces with a full kitchen and ergonomic work area. Make yourself at home with movable furniture to arrange as you like, and connect your smartphone to free WiFi. Pack the bowls and leash - Home2™ is your pet's home, too.
Join us each morning at the Inspired Table™ for free breakfast, including oatmeal, yogurt and baked goods. Our unique Spin2Cycle fitness and guest laundry facility is open 24 hours, and our indoor saline pool is a great place to unwind. Cook dinner on the BBQ grills, and spend warm nights on the patio by the firepit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Kids stay free
Babysitting
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
3589 Park East Drive, Beachwood, OH 44122
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Hopkins Intl Airport
30.5 km•
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Burke Lakefront Airport
16.9 km•
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Rental Cars
25 Restaurants
within 1 kilometer
3 Attractions
within 1 kilometer
236Reviews1Q+A13Room tips
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Detailed Reviews
Hotel's Favourite
The Staff was professional and Friendly. Complimentary Breakfast was great. Hotel and Room was very clean. Beds were very comfortable. I highly recommend the king suite. They had a pool with limited hours.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is my usual hotel that I stay in for a week or so every month. Good location and reasonable accommodations for the most part.
Last week, I stayed for 3 nights and as usual, I put the “no service needed” placard on my door. When I came back Wednesday night, I noticed several 6” to 8” long black hairs laying on the tile floor by the sink/bathroom area. I usually notice details like this when I first enter my room because I sanitize all main contact areas - germaphobe.
No manager ever contacted me about this. Even after I brought a couple hairs up to the employee working the front desk. I would expect some apology.
Tonight, I check in at 12:30a and there were 2 people working the front desk. One I new and we exchanged our normal banter (she is fun to talk with).
Another employee was standing there not helping or doing anything so - being tired and wanting to get to my room, I asked, “Could you get me my 2 bottles of water?”
He acted offended and said, “ You don’t need to talk to me like that.” I apologized for his interpretation of my request. I didn’t think it would be a big deal to ask him to help check in a customer who was probably tired and wanting to get to bed.
Customer service employees need to expect a little banter and/or to be anticipating their customer’s needs. Snowflakes should not be working at the front desk.
I will keep staying here. Reasonable place by comparison. Normally a friendly team and concerned management.
Last week, I stayed for 3 nights and as usual, I put the “no service needed” placard on my door. When I came back Wednesday night, I noticed several 6” to 8” long black hairs laying on the tile floor by the sink/bathroom area. I usually notice details like this when I first enter my room because I sanitize all main contact areas - germaphobe.
No manager ever contacted me about this. Even after I brought a couple hairs up to the employee working the front desk. I would expect some apology.
Tonight, I check in at 12:30a and there were 2 people working the front desk. One I new and we exchanged our normal banter (she is fun to talk with).
Another employee was standing there not helping or doing anything so - being tired and wanting to get to my room, I asked, “Could you get me my 2 bottles of water?”
He acted offended and said, “ You don’t need to talk to me like that.” I apologized for his interpretation of my request. I didn’t think it would be a big deal to ask him to help check in a customer who was probably tired and wanting to get to bed.
Customer service employees need to expect a little banter and/or to be anticipating their customer’s needs. Snowflakes should not be working at the front desk.
I will keep staying here. Reasonable place by comparison. Normally a friendly team and concerned management.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kurtis S, General Manager at Home2 Suites by Hilton Cleveland Beachwood
Responded Feb 28, 2020
Thank you for taking the time to share your experience. We are glad to hear that you overall enjoyed your stay with us. I am sorry to hear about the issue that you experience with the black hair upon your return to the room. I was informed that you had spoken with my Front Desk Manager Derrell and was under the impression that the issue had been addressed and resolved. As for the Front Desk team I am sorry to hear about the issues that you experienced with one of my team member. Customer service is important to us and we strive to make all of our guests feel right at home and party of our Home 2 family. Rest assured that we are working to address and correct these issues so that they do not occur again in the future. We appreciate your feedback and we hope to welcome you home again soon! Warm Regards, Kurt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, the manager, Kurt was a gem. Shana at the desk was amazing. And Bruce the maintenance guy and shuttle driver was a model for any hotel worker, when I offered him a tip for the free shuttle service, he turned me down and said he had never taken a gratuity in thirty years of working in hotels. The staff only set the standard for a hotel that had fairly priced and fully furnished mini-suites. Ok, breakfasts could had been a bit better, but they were more than adequate. If this hotel is a representative of the chain, this is a chain not to be missed.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kurtis S, General Manager at Home2 Suites by Hilton Cleveland Beachwood
Responded Jan 14, 2020
Thank you Sheldon for your kind words. It was our pleasure to serve you and we are glad that you felt right at home. We strive to make all of our guests feel like part of our Home 2 family. We appreciate your feedback and we hope to welcome you home again during your travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During COVID-19, my husband and I decided to traveled to Ohio to visit family. We choose Home2 Suites because of the location. We love Beachwood. The hotel lobby was clean and modern. A wear face mask was displayed. They supplied hand sanitizer and had a nice social distancing circle on the floor. Plexiglass to protect the staff as well as customer. Only two people at a time on elevator. The room had a sticker on door to indicate cleanliness. The room was modern, clean and smell fresh. The TV remote had a adhesive sticker for being cleaned. We had bagged breakfasts. The breakfast was surprisingly good.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Room Tip: 1st and the 4th floor are quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kurtis Stevenson, General Manager at Home2 Suites by Hilton Cleveland Beachwood
Responded Jul 24, 2020
Thank you Michele for taking the time to share your experience and for your kind words. We are working hard to provide a safe,clean environment for our guests and staff. We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you home again in the future. Safe Travels, Kurt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a Hilton Honors member, I love all of their brands and try to stay at as many Hilton owned hotels as I can for both personal and business and normally I have wonderful stays and when the stay isn’t so great I can speak to someone and things are made better, but NOT at this hotel. Let’s start with checkin and room reservation; I used the Hilton app to check into my room the night before my stay, the app asked for a time I would actually get to the hotel and I entered 4pm (actually getting there around 3:50-3:55pm) and when I got to the front desk the man was not only extremely rude to me, but tells me I have to wait or pick a different room due to house keeping still hasn’t cleared my room yet for checkin. Well, if I checked in the night before and gave you the time I would be there, my room should have been checked, cleared and made ready WAY before I showed up. So standing in the lobby waiting a good 20-25 minutes before I could go to my room, first mistake. Secondly the whole weekend I was there I interacted with 3 different front desk staff members, and all 3 were extremely rude and had very nasty attitudes. Again, NOT something you normally get at a Hilton branded hotel. And lastly during my stay there was some kind of children’s party in one of the rooms on my floor. These kids were allowed by their parents to be extremely loud, and unruly for hours. Running up and down the halls, yelling, hitting the doors of other guest (I can’t blame their behavior on the hotel), but when I have to call the front desk 3 times before someone is sent up stairs to say something, just isn’t right. So with all this said I will NOT be staying here again. There is a Doubletree right next door, another Hilton owner brand, I will for sure be staying there next time and honesty I think you should too.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kurtis S, General Manager at Home2 Suites by Hilton Cleveland Beachwood
Responded Feb 11, 2020
Thank you for taking the time to share your experience. I would like to apologize for the experience that you had. This is not the norm that my guests have come to expect when staying with us. If you would be so kind as to contact me directly at the hotel at your earliest convenience, I would like to have the opportunity to speak with you further regarding these issues and try my best to resolve them for you. I appreciate your feedback and hope you will give us another opportunity to better serve you in the future. Sincerely, Kurt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at Home2Suites for a planned visit to the Cleveland Clinic. The outside of the facility was no frills, but my initial impression changed when when pulled up to the front doors. The service attendants were very helpful with the luggage and my medical equipment, helping me to my room. They took care of the check in procedure for us. We stayed in a suite with a fully equipped kitchen with all the amenities needed for long term stay. The suite was 2 connecting rooms complete with kitchen, dinette and living room on one side and bedroom and bathroom on the other side. The bedroom was spacious, no problem navigating my power chair. The be was a very comfortable king with a soft mattress and comfy pillows. The bathroom was a dream. Completely barrier free and laid out well. I had no problems navigating in the entire suite. Very clean, fresh linen and excellent service. It's a winner and I will be staying here again when I return in the fall.
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kurtis Stevenson, General Manager at Home2 Suites by Hilton Cleveland Beachwood
Responded Jul 30, 2020
Thank you for taking the time to share your experience and for your kind words. We are glad that you enjoyed your time with us. We strive to provide our guests with clean, comfortable accommodations and excellent customer service. We like our guests to feel right at home when staying with us. We appreciate your feedback and look forward to welcoming you home again during your next visit. Warm Regards, Kurt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had to spend 30 nights here. All signs say rooms refreshed (fresh towels, etc.) every 2-3 days but only got cleaned when I called and requested it. Couch was very uncomfortable to sit on. Noise level outside was terrible. You had to request a hot plate to cook.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: July 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kurtis Stevenson, General Manager at Home2 Suites by Hilton Cleveland Beachwood
Responded Aug 13, 2021
Thank you for taking the time to share your experience. We are sorry to see that your experience did not meet your expectations. We understand that our guests have many options to choose from when they are looking for lodging and we appreciate our guests that chose to stay with us. Currently still due to COVID our cleaning schedule is by request only and we request that you notify us 24 hours in advance to schedule your room cleaning accordingly. As you mentioned the hot plates are by request and available to all of our guests. These items are not standard in every guest room as there is a limited quantity available. We are sorry to hear that you had an issue with the couch being uncomfortable and the noise level from outside. We will look into these issues and work to make the necessary changes to prevent them from happening again. We appreciate your feedback and wish you safe travels. Sincerely, Kurt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Love the suites at this hotel - a lot of thought went into planning the layout for the ease and comfort of a traveler. It's nice to have the in suite kitchen and lots of places to put your stuff. Pretty cool how the tables tucks away so you can either have lots of floor space or keep the tables out. Hotel was very clean, staff was very friendly and helpful and our stay was a very pleasant experience. I kind of missed having the feather pillows usually found at a Hilton but love the light blocking shades. The reason for 4 stars on location is that Chagrin Blvd is pretty congested.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kurtis S, General Manager at Home2 Suites by Hilton Cleveland Beachwood
Responded Jan 7, 2020
Thank you Michael for taking the time to share your experience. We appreciate your feedback and are glad to hear that you enjoyed your stay with us. We strive to provide our guests with clean/comfortable rooms and excellent customer service. We want to make you feel right at home when staying with us. Thank you again for your kind words and we hope to see you again during your travels. Warm Regards, Kurt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here many time prior to COVID and it was always great. One of our favorites. This was our first stay since COVID and it wasn’t the same positive experience. Cleanliness was an issue - dirty dishes in the dishwasher, no tag on the door that the room was cleaned and the staff wasn’t friendly.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kurtis Stevenson, General Manager at Home2 Suites by Hilton Cleveland Beachwood
Responded Aug 13, 2021
Thank you Jeanette for taking the time to share your experience with us. We appreciate your feedback and we are sorry to hear that your stay did not live up to your expectations. We strive to provide a positive experience for our guests and a clean comfortable environment. Please accept our sincerest apologies and we hope that you will give us another opportunity to better serve you in the future. Sincerely, Kurt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our only regret about this hotel is that our schedule only allowed us to stay for eleven hours. Our room was spacious, clean, and well appointed. The kitchenette in the room had real glass tumblers. We ate breakfast off of real ceramic plates with metal tableware in the breakfast area downstairs. The only reasons I cannot give this hotel a perfect rating is that we had to ask for bedding to make up the hide-a-bed for our daughter, and one of the key cards did not work at first. These problems were quickly and cheerfully remedied. We had a good stay.
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Date of stay: July 2023
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our Hilton standard is Cuisinart 4 cup coffeemaker.
"Choose a high floor (4 is the highest) and the accessible rooms are bigger and corner rooms"Read full review
PRICE RANGE
C$200 - C$310 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioBeachwood
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Home2 Suites by Hilton Cleveland Beachwood
Which popular attractions are close to Home2 Suites by Hilton Cleveland Beachwood?
Nearby attractions include Porsche Beachwood (0.3 km), Silverspot (1.0 km), and Silverspot Cinema (1.0 km).
What are some of the property amenities at Home2 Suites by Hilton Cleveland Beachwood?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Home2 Suites by Hilton Cleveland Beachwood?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites by Hilton Cleveland Beachwood?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Home2 Suites by Hilton Cleveland Beachwood?
Yes, free parking is available to guests.
What are some restaurants close to Home2 Suites by Hilton Cleveland Beachwood?
Conveniently located restaurants include Hyde Park Prime Steakhouse, Choolaah, and The Last Page.
Are there opportunities to exercise at Home2 Suites by Hilton Cleveland Beachwood?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Home2 Suites by Hilton Cleveland Beachwood?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Home2 Suites by Hilton Cleveland Beachwood?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Home2 Suites by Hilton Cleveland Beachwood offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Home2 Suites by Hilton Cleveland Beachwood?
Many travellers enjoy visiting James A. Garfield Birth Site Park (5.0 km).